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Human Resource Customer Service

Location:
Omaha, NE
Posted:
July 29, 2023

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Resume:

Sayed Shahrukh Arian

***** ***** ***** *** ***

Omaha, NE 68134

United States· 531-***-****· adyk2g@r.postjobfree.com PROFESSIONAL SUMMARY

Having a great passion to join an organization where I can provide my servcess to serve humanity and where my potentiality is utilized for organizational purpose and ensure the improvement for my experience. Capable of working independently with minimum supervision, and committed to providing high quality service to every project, with focus on health, safety and environmental issues. Professional, capable and motivated individual who consistently perform in challenging environments.

Key Skills

• Complete Data

Interpretation

• Driving

• MS Office Suite

• Data Management

• Customer Service

• Curriculum development

• Capacity Building

• Supply chain and Logistics

• Training

• Data Analysis and Reporting

• Effective Communication

PROFESSIONAL EXPERIENCE

Human Resource Manager

Bakhtar Afghan Airlines 01/01/2021 – 08/14/2021

• Consistently recruiting staff.

• Maintaining a smooth onboarding process.

• Training, counseling, and coaching our staff.

• Resolving conflicts through positive and professional mediation.

• Carrying out necessary administrative duties.

• Conducting performance and wage reviews.

• Developing clear policies and ensuring policy awareness.

• Creating clear and concise reports.

• Giving helpful and engaging presentations.

• Maintaining and reporting on workplace health and safety compliance.

• Handling workplace investigations, disciplinary, and termination procedures.

• Maintaining employee and workplace privacy.

• Leading a team of junior human resource managers. Admin Officer

IFONE Inc. 09/03/2017 - 12/20/2020

• Monthly and quarter tax clearance and payment process.

• Visa process for International staff.

• Prepare regular reports on expenses and office budgets

• Update the license of company.

• Maintain and update company databases.

• Organize a filing system for important and confidential company documents and create disposes files of government and IFONE Inc. issuances.

• Verifies the authenticity of IFONE Inc. documents on file in the absence of Administrative Officer.

• Consolidates and evaluates monthly utilization reports of internet equipment.

• Provides inputs in the drafting of the Section’s work program and accomplishment report.

• Provides technical and secretariat support during meetings and similar activities.

• Drafts Terms of Reference for communication provider, reproduction services and similar activities.

• Performs other tasks that may be assigned from time to time. Human Resource Officer 07/04/2016 - 08/25/2017

FINCA Afghanistan (Microfinance Institutation)

• Oversees the human resource database. Ensures that system records are accurately recorded and cross-checked,

• Enters new hire information in the human resource system database,

• Ensures that human resource files and records are maintained in accordance with mentioned requirements and Company policies and procedures,

• Completes reports regarding terminations, transfers, and new hires,

• Maintains HR department’s all records such as personnel files, leave records of staff, time sheets and etc. Processes employment verification forms and name change packet,

• Prepares schedules, recruitment lists and job postings (Internally and externally),

• Receives and tracks employment applications,

• Assists with questions and problems courteously and promptly,

• Assisting in the production, timely delivery, and filing of related letters, memo’s and materials,

• Schedules meetings and interviews as requested,

• Acts as a reminder to all supervisors and managers of relevant probationary and annual review dates,

• Monitors timesheet and payroll at the end of every month and makes sure it is filed accurately and coordinated with Finance Department in a timely manner,

• Obtains and conveys information as needed.

Finance Officer 01/01/2014 - 06/30/2016

NEDA Telecomunication

• Collect the ACSS (Afghanistan Clearing Settlement System) Forms from MoF – Income Tax Department

• Collect monthly tax receipts from MoF – Revenue Department

• Scan, print & filing of monthly expense reports

• Updating the financial record / files such as, staff contracts.

• Transfer of financial documents to Home Office on monthly basis via courier

• Prepare and send invoices to customers.

• Aging of account receivables and collection on account receivables.

• Follow up of Payments.

• Prepare and send daily cash report to finance manager.

• Reconcile customer accounts.

• Data entry in Account software (XSL).

• Making bank deposits & withdrawals

• Any other task assigned by the Supervisor

EDUCATION

(MBA) Master of Business Administration – Completed 2020 KHAZAR UNIVERSITY

(BBA) Bachelor of Business Administration – Completed 2016 PESHGAM INSTITUTE OF HIGHER EDUCATION

Graduated of 12th Grade - 2011

HAKIM NASER KHESRAW HIGH SCHOOL.

Academic Writing:

• Research (Challenges and Opportunities of Horticulture in Afghanistan). English

• Research (The Importance of International Trade for Afghanistan)- Persian

• Policy for HR department -NCDP (English).

• Policy for Admin department- NCDP (English).

• Policy for HR department – BAKHTAR AFGHAN AIRLINES (Persian).

• Procedure for HR department- BAKHTAR AFGHAN AIRLINES (Persian).



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