Front Desk Patient Care
Resume:
ARSLAN IQBAL
Mobile no: +923*********,
Email ID: adyk2f@r.postjobfree.com
Objective
Looking for a challenging job in your esteemed organization where my skill and experience will help to enhance customer satisfaction making way for the success of the organization and my personal growth.
Education:
Intermediate Certificate from Rawalpindi Board of Pakistan Islamabad (2007 ) Associate engineering in Electronics from Lahore board (2011)
Career Experience
Company: QUAID E AZAM INTERNATIONAL HOSPITAL ISLAMABAD UNIT RECEPTIONIST
Period: 1st June 2012 to 10th Aug 2016
Responsibilities:
Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.
Provides information by answering questions and requests.
Establishes patient record by preparing folder; assigning patient number; completing patient identification information.
Documents patient care services by copying nursing and physician notes to patient and department records.
Arranges discharges by notifying business office and patient transporter service.
Maintains unit operations by following policies and procedures; reporting needed changes.
Maintains patient confidence and protects hospital operations by keeping information confidential.
Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Keeps unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs.
Conserves unit resources by using equipment and supplies as needed to accomplish job results.
Secures patient information by completing data base backups.
Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Managed receptionist area, answer queries, and handle phone calls
Handled medical test list for visa process
Support the counter executives and cover their places in case of absence
Maintained the front desk and reception area in a neat and organized fashion Company: DUBAI SILICON OASIS AUTHORITY (outsourced) Designation: IN HR AND FINANCE Department as Assistant Period: 15thAugust 2016 to 2nd Feb 2018
Responsibilities: Document controller
• Manages and maintains job postings
• Handled documents controlling
• Ensures timely response to question from hiring managers, applicants, and hires
• Maintains confidential personnel files in compliance with applicable legal requirement
• Coordinate maintenance and alternation offices areas and equipment as well as arrangement and housekeeping office facilities
• Routinely uses standard offices equipment such as computers, phones,photocopies, scanners, fax machines, and filing and materials properly.
• Reviewing files and records to answer requests for information checking and distributing documents.
• Organize conference and meeting room bookings
• Co-ordinate meetings and organize catering.
• Handling inquiries and incoming work requests.
• Answering and directing calls and taking distributing messages. Monitor visitor access and maintain security awareness. Company: Re Join QUAID E AZAM INTERNATIONAL HOSPITAL ISLAMABAD SUPERVISOR
Period: 14th Feb 2018 to 1st September 2022
Responsibilities:
Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.
Provides information by answering questions and requests.
Establishes patient record by preparing folder; assigning patient number; completing patient identification information.
Documents patient care services by copying nursing and physician notes to patient and department records.
Arranges discharges by notifying business office and patient transporter service.
Maintains unit operations by following policies and procedures; reporting needed changes.
Maintains patient confidence and protects hospital operations by keeping information confidential.
Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Keeps unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs.
Conserves unit resources by using equipment and supplies as needed to accomplish job results.
Secures patient information by completing data base backups.
Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Managed receptionist area, answer queries, and handle phone calls
Handled medical test list for visa process
Support the counter executives and cover their places in case of absence
Maintained the front desk and reception area in a neat and organized fashion Company: MEGA MEDICAL COMPLEX HOSPITAL RAWALPINDI as a part time Designation: UNIT RECEPTIONIST
Period: 10TH FEB 2020 to 15AUG 2020
Computer Skills:
Microsoft Dynamics CRM & AX
Microsoft Office (Word, Excel, and Power Point)
Internet Browsing
Printer Troubleshooting
Company: SADI PROPERTIES PVT LTD
Designation: PROPERTY CONSULTANT
Period: 1ST September 2022 to till date
PERSONAL DETAILS:
Date of Birth : 21st Jan 1991
Languages known : Punjabi, English, Urdu
Father Name : Raja Ghulam Muhammad
Citizenship : Pakistan
Marital status : SINGLE
References:
Available upon request
Contact this candidate