Kyra Costner

Detail oriented, goal driven young woman with over 15+ years of customer service.

Gastonia, NC 28052

adyk1v@r.postjobfree.com

+1-704-***-****

Recruiter with 2 years of experience in on-site and remote setting. Seeking growth in field, where I can help employer meet goals.

Work Experience

Travel Nurse Recruiter

Cross Country Nurses - Remote

January 2022 to Present

Sales Associate

Total Life Changes LLC - Remote

June 2020 to October 2022

Responsibilities include promoting products, assisting client needs, following leads, answering customer questions, maintaining up-to-date knowledge of products, explain products and benefits, answering phones, and ensuring customer satisfaction.

Recruiter

Adecco - Gastonia, NC

May 2021 to October 2021

• Schedule and conduct phone interviews

• Meeting daily goals and KPIs of 100 outbound calls or 6 submissions

• Meeting hiring goals by using Bullhorn to fill open positions with talented and qualified candidates. This entails sourcing and screening candidates, coordinating the interview process, and facilitating offers and employment negotiations, all while ensuring candidates have a pleasant experience.

• Curating relationships with clients

• Staffing for multiple companies and multiple site's all over the United States: Communications Test Design Inc., Faurecia, Hertz Car Rental Service, and Trane.

• Staffing for various roles such as Pickers, CMTx Testers, Refurbishers, Assemblers, Welders, Data Entry Associates, Forklift Operators, Customer Service Representatives, and more.

• Verifying candidates in US Verify

• Creating candidate pools within Microsoft Office and Google Docs

• Outsourcing and finding leads creatively

• Creating candidate profiles in KRONOS time system.

• Maintaining and updating information of staffed individuals

• Promoting open positions on social media platforms such as Facebook and Instagram.

• Address questions from public, employees, and outside agencies regarding current employment opportunities and application status.

• Conducting and the onboarding process

• Sending and receiving emails

Server

O'Charley's - Gastonia, NC

November 2018 to January 2019

Responsibilities include greeting guests, taking orders, cash handling, interacting with customers, problem resolution, sanitization/general cleaning, and restocking. Server

Cheddar's Scratch Kitchen - Gastonia, NC

September 2017 to January 2018

Responsibilities include greeting guests, taking orders, cash handling, interacting with customers, problem resolution, sanitization/general cleaning, and restocking. Certified Pharmacy Technician

Caromont - Gastonia, NC

April 2017 to August 2017

Responsibilities include delivering medications, filling pyxis machines, pulling orders, sending orders, completing inventory counts, packaging medications, filling medications, completing medication reconciliations, delivering medications to units, preparing various dosages for units. Customer Service Representative

TelerX/C3iSolutions - Kings Mountain, NC

February 2017 to April 2017

Responsibilities include taking phone calls, offering customer support, helping customers with technical issues, problem solving, aiding customers, answering phones, over-the-phone assistance, and resolving payment and order disputes.

Certified Pharmacy Technician

CVS Health - Gastonia, NC

December 2015 to October 2016

Responsibilities include greeting and assisting customers, inputting prescriptions, answering phone calls, placing OV and warehouse orders, sending faxes, filling prescriptions, inventory management for expired drugs, and validating insurance information.

Certified Pharmacy Technician

Wal-mart Pharmacy - Gastonia, NC

June 2014 to January 2015

Responsibilities include greeting and assisting customers, inputting prescriptions, answering phone calls, mixing medications, sending faxes, filling prescriptions, inventory management for expired drugs, and validating insurance information.

Pharmacy Technician Externship

Walgreens - Gastonia, NC

November 2013 to January 2014

Responsibilities include inputting prescriptions, answering phone calls, using Pyxis machine to fill prescriptions, sending faxes, filling prescriptions, inventory management for expired drugs, and validating insurance information.

Education

ASSOCIATE in BUSINESS ADMINISTRATION

STRAYER UNIVERSITY

October 2017 to October 2020

TRADE SCHOOL in PHARMACY TECHNOLOGY

SOUTHEASTERN INSTITUTE CLT - Charlotte, NC

February 2013 to February 2014

Skills

• Customer Support

• Data Entry

• Clerical Skills

• HIPAA

• Microsoft Suite

• Cash Handling

• Familiar with Medical Terminology

• Excellent Time Management

• Hospital Experience

• Insurance Verification

• Order Picking

• Typing

• Compounding Medications

• Customer Service

• Order Entry

• Computer Operation

• Packaging

• Aseptic Technique

• Hospitality

• Customer service

• Google Docs

• Kronos

• Cold calling

• HR sourcing

• Talent acquisition

• ATS

• Negotiation

• Cash handling

• Hospitality

• Typing

• HIPAA

• Clerical experience

• Medical terminology

• Serving

• Hospital experience

• Order entry

• Sales

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