Customer Service Call Center
Resume:
RAMEZ ZAKI
Silicon oasis, Dubai, United Arab Emirates
+971********* adyk01@r.postjobfree.com
Objective
-To build a long-term career with opportunities for career growth. -To use my skills in the best possible way for achieving the company's goals. -To enhance my professional skills in a dynamic and fast paced workplace. -To solve problems in an efficient/creative manner in a challenging position. - Maintaining the utmost confidentiality.
Experience
Emirates Airlines
Cabin Crew ( Business Class Cabin ) PREMIUM CABINS FINE DINING Delivering The best in-flight service, Ensuring our customers Safety and satisfaction are Exceptional and Exceeded.
SiriusXM Satellite radio
customer service call center
out source call centre for the original company which is based in USA and Canada. Hugo Boss Retail
salesman
Salesman in the German Luxury Fashion house
Duty free shops in Cairo Airport Departure Hall
salesman
Selling lots of goods all representing the pharaohs for example :( Books talking about the ancient civilization in details in almost all the languages, Fridge magnets, Chinaware, Statues, Papyrus, Crystal, Clothes, leathers and stuffed animals)
Education
Mokattam Academy in Egypt
Bachelor degree, Simultaneous Translation
Skills
Organizing: Assigning resources for tasks
Planning: Selecting goals and ways to achieve them Communication : knowing what to communicate and when Problem solving :When to suggest improvements
Leadership: Motivating my colleagues to achieve goals Time Management: Efficiency in finishing the tasks within time frame Teamwork & Adaptability
Understanding and empathising
Excellent written and verbal communication skills
World traveler: understands and empathizes with different cultures and customs Highly motivated individual who consistently maintains a positive image and attitude Able to build strong relationships with industry contacts in order to further professional opportunities Award-winning customer service skills
Extremely detail-oriented and organized
Strong work ethic
Capability to prioritize effectively and utilize proper problem-solving techniques Exceptionally adaptable, can handle constant change and progression Remarkable time-management and multi-tasking skills Prefer to be and thrive in fast-paced environments Use of proper confidentiality and privacy when handling sensitive documents and information Personal Details
Date of Birth : 30/11/1986
Reference
Jonathan de oliviera - "Emirates Airlines "
Cabin crew Manager
adyk01@r.postjobfree.com
Contact this candidate