Yahaira Martinez
Lowell, MA 01852
Objective:
To obtain and to utilize my expertise in an administrative clerical position within the customer or human resource service field, where I can employ my customer relations experience.
Summary Skills:
Highly organized and motivated individual with experienced professional etiquette on multi-line phone systems. Excellent interpersonal skills, that enables me to operate within a small or large group setting. Strong knowledge of Microsoft Office, accurate data entry skills and strong capability to multi-task. Bilingual: Spanish/English.
Education
GED, Lawrence, MA 1999
Certified in office procedure, Lawrence, MA
Professional Experience
A Better Place at Home
CNA 10/2022 -present
●Assisting patient at their home for there everyday needs
●Helping them with getting bath dress household chores
●Taken them to appointments or shopping
●Companion for patient
●One on one patient care for fall risk patient
●Per diem shifts
Angel Care/ Woburn MA 3/2019-8/2022
Office Manager
●Pick up mail/ sorting and mailing out checks
●Respond to emails
●Schedule for all clients and nurses
●Filling records
●Billing to insurance for home care clients
●Payroll for home care and transportation
●HR scheduling interview/ conducting interview
●Conducting hiring process/ schedule orientations
●Keeping track of healthcare license and transportation
●Marketing
●Meeting up with clients/ submit paperwork to MassHealth
●Call back patient follow up
●Process eligibility/ assign aide to client
Eliot Community Human Services/MSPCC 4/2016- 6/2018
Home Visitor
●Accommodate home visits
●Support referrals for individual clients
●Support clients with fetal development milestone, labor and delivery
●Document and record daily events for each child
●Reports
●Connect clients with resources in the community
●Attend weekly supervisions
●Passionate to work with clients, sensitive to diversity and multicultural
Life Choice, Waltham, Ma 2/2010- 9/2016
Hospice Patient Care
●Providing comfort and care to patients towards end of life stages.
●Assisting with daily living routines.
●Providing support and resources for family members.
Palm Manor, Chelmsford, Ma 5/2008-9/2010
Rehab Department
●Assisted patients with their recovery and daily living routines, while providing
quality and comfort care.