Management

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

LAWRENCE E

BLY

L

B

Troy, OH 45373, 937-***-****, **********@*****.*** Goal-oriented Manager with over 15 years experience. I have worked in both the restaurant and retail fields. I am a dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. I'm dedicated to continuous improvement and driving positive business impact. Talented problem-solver and leader with high-level business and financial acumen. Motivates teams to reach performance goals and business objectives.

• Customer engagement • Purchasing and cost control Employee schedule management

•

• Employee training • Health code compliance

Hazardous Materials Driver September 2020 - March 2023 Burd Brothers Dayton, Ohio

• Received instructions and route information using communication equipment.

• Kept vehicle in good working order with regular maintenance and basic repairs.

• Maintained accurate records by processing accurate forms and payments.

• Checked transport documentation to determine delivery and pick-up destinations.

• Managed efficient loading and unloading, monitoring processes and handling safe trailer coupling. Butcher March 2018 - August 2020

Meijer Troy, OH

• Maintained meat quality through proper storage procedures.

• Prepared meat for packing by cutting and trimming pieces.

• Adhered to quality and safety standards for different types of meat.

• Controlled risks of cross-contamination and infection with regular cleaning.

• Received incoming loads and processed according to butchering plans.

• Forecasted expected customer levels to accurately estimate the stock needed in each order.

• Cut and trimmed large cuts into retail-ready items. Travel Agent Manager February 2015 - February 2018 Admiral Travel Troy, OH

• Drafted and updated itineraries and kept travelers notified of changes.

• Planned and booked complex and large-scale domestic and international travel packages.

• Partnered with resorts and organizations to promote retreats and trips.

• Prepared customers for international trips by coordinating required documentation. Maintained revenue streams by keeping detailed customer records and regularly offering additional services.

•

CDL A Truck Driver June 2006 - November 2014

Owner Operator Springfield, MO

• Requested acknowledgment and collected payment from customers for delivered goods.

• Checked transport documentation to determine delivery and pick-up destinations.

• Met delivery targets, mapping routes manually and with GPS apps.

• Inspected trailers and trucks after deliveries for damage and defects.

• Managed efficient loading and unloading, monitoring processes and handling safe trailer coupling.

• Maintained accurate records by processing accurate forms and payments. Department Manager August 2002 - February 2006

Costco Miami Lakes, FL

Enhanced team performance with hands-on leadership style, monitoring current work and motivating positive changes.

•

• Evaluated department performance and implemented corrective actions and merit rewards.

• Interviewed and hired new employees to maintain service delivery standards.

• Oversaw department, coordinated resources and scheduled employees.

• Monitored inventory levels and maintained accurate stock records.

• Controlled labor costs by using demand-based workflows. Drafted and distributed or presented sales reports to address deficiencies and strategy improvements.

•

Restaurant Manager January 1998 - August 2002

Fudruckers Miami, FL

• Worked with FOH and BOH staff to support superior service delivery.

• Recruited, trained and mentored new staff to deliver top-quality customer service.

• Demonstrated leadership, exemplary customer service and friendly, professional demeanor. EDUCATION

• Oversaw day-to-day operations within budget by optimizing labor, product and service strategies. Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity.

•

Restaurant Manager November 1995 - December 1997

Koo Koo Roo California Kitchen Miami Beach, Florida Controlled day-to-day operations with shift management strategies and effective food and labor controls.

•

• Worked with FOH and BOH staff to support superior service delivery. Sought to improve business operations continuously through team training, customer engagement and marketing strategy.

•

• Demonstrated leadership, exemplary customer service and friendly, professional demeanor.

• Recruited, trained and mentored new staff to deliver top-quality customer service.

• Oversaw day-to-day operations within budget by optimizing labor, product and service strategies. Dive Shop Manager August 1992 - September 1995

Get Wet International

• Achieved budget and profit targets with effective expense control and promotional strategies.

• Covered shop demands with well-organized team schedules and employee assignments.

• Arranged and taught scuba diving classes and trips.

• Purchased supplies and equipment necessary to meet forecasted customer demands.

• Organized regular inventory counts to keep records accurate and identify supply needs or loss points.

• Reviewed financial statements and activity reports to measure productivity or goal achievement. Associate in Arts (A.A.) - Hospitality Management/Culinary Art May 1992 New Egland Institute of Technology, West Palm Beach, FL Bachelor of Science (B.S.) - Aeronautical Science May 1990 Nicholls State University, Thibodaux, La

Contact this candidate