Christopher W. Schiemer

*** ****** ***** * Mooresville, NC 28117 * 704-***-**** * adyjza@r.postjobfree.com

PROFILE

Energetic professional with excellent managerial, analytical, problem-solving, and communication skills. Process-oriented leader with 20+ years of experience motivating and managing cross-functional teams in the areas of Operation, Quality Assurance and Factory conformance. Would like to apply my managerial, analytical and statistical skills to significantly improve the bottom line.

SKILL SUMMARY

Exceptional Communication Skills Team Leadership Process Improvement

Statistical Process Control FDA Regulation Training ISO 9000 Involvement

New Product Roll-Out Problem-Solving Techniques Statistical Analysis

Training of Personnel Creative Thinker Measure and Evaluate

Policy and Procedure Compliance Greenbelt Certification Lean Processes

MS Word, Excel, Powerpoint, Access Project Management Continuous Improvement

Excel – Pivot Tables

PROFESSIONAL EXPERIENCE

Operations Manager Date Employed: February 2022 – Present

LG Electronics USA – Mooresville, NC

Manage, implement and enhance projects, sales forecasts, system updates and vendor/purchasing activities for customers and products

Review historical data to develop and update forecasts

Gain agreement with management on proposed purchases and weekly factory purchase orders

Drive effective and timely communication with order management, sales, customers, product planning, LG factories and HQ to maximize inventory availability while meeting performance targets

Ensure all global demand management systems are updated with weekly and monthly sales forecasts

Lead monthly supply chain meeting with internal distribution sales force to consolidate market feedback and review supply chain metrics and details

Participate in cross-functional efforts to enhance supply chain, order management and fulfillment activities

Operations Manager Date Employed: March 2021 – February 2022

Profile Products LLC – Conover, NC

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures.

Ensure safe and efficient operations. Serve as a company representative on regulatory issues.

Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems.

Carry out supervisory responsibilities in accordance with company's policies and applicable laws.

Select, train, assign, schedule, coach, counsel, and discipline employees

Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures.

Analyze process workflow, employee and space requirements and equipment layout; implement changes

Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations

Run a safe, injury/accident-free workplace

Manage staff levels to meet or exceed operations labor budget expectations

Responsible for all department supervisors

Work closely with management team to set and/or implement policies, procedures, and systems

Communicate all operating policies and/or issues at department meetings

Work closely with the inventory and team to perform analysis of our inventory, ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations.

Operations Manager Dates Employed: May 2019 – March 2021

Lineage Logistics – Charlotte, NC

Directs, plans, coordinates, and executes activities in the warehouse facility, for 40+ personnel

Oversees several Supervisors who in turn manage team members in the inbound, receiving, put-away, staging, loading, and shipping processes.

Responsible for the overall direction, coordination, and evaluation of the operation, insuring a safe and productive workplace.

Ensures personnel follow SWI’s to meet customer expectations on quality, safety, and truck turn times

Strong communication, interpersonal and presentation skills, strong problem-solving abilities

Demonstrated excellent leadership skills while thriving in a fast pace environment, with a sense of urgency, open door communication style and ability to generate new ideas.

Experience in leading process improvements through Lean, Kaizen, Statistical Process Control, Six Sigma, 5S, 5Why

Executes against established warehouse performance objectives (KPIs).

Achieving company objectives regarding cost, productivity, customer service, profits, and personnel

Lead daily labor planning and staff meetings. Conduct weekly KPI presentations.

Develop/manage system of controls to ensure that operational performance goals are met within prescribed cost, revenue, and profit parameters.

Operates facility in compliance with federal, state, and local statutes.

Safety & Quality Manager Dates Employed: Nov 2017 – May 2019

Lineage Logistics - Statesville, NC

Responsible for development and implementing a SQF/ISO quality system for the division.

Ensures SQF/ISO policies and procedures are being met and managed for compliance.

Understands the principles and practices of HAACP policies to identify and develop food safety and quality objectives.

Complies with all Facility, State, and Federal OSHA, EPA, FDA, HACCP and SQF regulations.

Develops and initiates standards and methods for inspections, testing, and evaluations

Documents quality information and prepare reports and/or manuals

Ensures a good follow-up of non-conformities by developing and putting in place action plans and disciplinary steps

Promotes compliance with employees to ensure that customer quality standards are met and maintained

Liaison between internal auditors and external auditors, and ensuring that audits are completed as scheduled

Conducts internal audits of our product; work with Managers and Supervisors to develop corrective actions steps

QA Sr. Analyst/CX Continuous Improvement Sr. Analyst 06/2013 – 02/2017

Lowe’s Home Improv. Corp. - Mooresville, NC

Led New Store QA Reviews for Compliance and Process Improvement Opportunities

Assess and report on the delivery of projects through performance audits

Completed Control Charting of Project Management Tool Workflow Tasks using SPC skills

Developed, defined, and published performance scorecards and dashboards

Planned against opportunities/risks to complete higher objectives while ensuring quality results.

Completed Root Cause Analysis, with Pareto Charting, on New Stores to Improve Bottom Line

Middle School Math Teacher 08/2009 – 06/2013

Northview IB School - Statesville, NC

Factory Conformance Analyst 03/1996 – 05/2009

Philip Morris U.S.A. - Concord, NC

Led internal and external auditing projects for compliance opportunities

Applied problem solving techniques utilizing statistics to identify and facilitate design improvements

Provided appropriate statistical analysis for process and product improvement teams

Lead, motivated and collaborated to accomplish cross-functional deliverables

Senior Associate Technical Analyst

Statistical analysis for process and product improvement teams to reduce costs and quality issues

Monitored Control Chart Limits for On- and Off-Line SPC Parameters as designated by the SPC QP.

Primary Processing / Process Assurance Supervisor

Monitored and provided feedback to ensure performance on required process audits

Taught Statistical Process Control classes to salaried and hourly employees

Ensured technicians adhered to and maintained PP/PA Total Quality Measures

Primary Processing / ET Technician & PP/PA Supervisor

Inspected, sampled, and tested products to evaluate against statistical standards

Demonstrated knowledge and taught Total Quality Management and Statistical Process Control Skills

08/1991 – 02/1996 Coulwood Middle School Charlotte, NC Math Teacher

07/1990 – 07/1991 Charles Carroll Middle School PG County, MD Math Teacher

EDUCATION

University of Maryland - College Park, MD Bachelor of Science, Education

VOLUNTEER

Head Coach Lake Norman High School Women’s Lacrosse

Provide tutoring at Lakeshore Elementary, Lakeshore Middle, and Lake Norman High School

Established the Lakeshore Youth Athletic Association, Lake Norman High School Lacrosse Booster Club, and Lake Norman United Youth Lacrosse Program and serve on the Board for each

RECOGNITIONS

Manager of the Future and Statistical Process Control - Certificate of Completion

Design of Experiments and Practical Statistics – Certificate of Completion

Introduction to Taguchi Design of Experiments & Taguchi Design of Experiments - Certificate of Completion

Commitment to Quality / Process Assurance Quality Work Life Team – Certificate of Achievement

Non-Conforming Product Bridging Project – Recognition Award

References

Troy Miller National Sales Manager - Ingersoll Rand 704-***-****

Terry Thompson RLI – Director of Underwriting 704-***-****

Mike Nanney President at Technofast Americas, Inc. 704-***-****

Rob Heilman Lineage Logistics – Sales 337-***-****

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