Lisa Speights

E: adyjz5@r.postjobfree.com

727-***-****

LS

Objective

A highly dynamic, skilled and qualified administrator with diverse knowledge of handling a wide variety of administrative tasks. Seeking a position as Executive Administrator to utilize my initiative, critical thinking and organizational ability in a progressive and socially conscious organization. aintain data integrity in our HR systems with a high level of accuracy and confidentiality to ensure compliance with global regulations

●Work with People Operations to maintain security, process and documentation for audits

●Handle sensitive information and maintain a high level of confidentiality at all times

●

●Serve as initial point of contact for first tier HR questions on topics including benefits, visas, onboarding, orientation events, new hires and People systems

●Assist and support with special projects that the People Operations team may need to collaborate on with other cross functional partners

●Execute processes supporting the employee lifecycle from onboarding thru offboarding

●Own employment-related changes including new hire paperwork (I-9s), background checks, verification of employment, and employee records

●Maintain data integrity in our HR systems with a high level of accuracy and confidentiality to ensure compliance with global regulations

●Work with People Operations to maintain security, process and documentation for audits

●Handle sensitive information and maintain a high level of confidentiality at all times

●

Summary

Business Builder - Seeks creative ways to market and find alternate paths of revenue for a business, proven increase in customer base.

Communicator - Effectively builds rapport with business associates, vendors, and colleagues to collaborate and move forward the goals of the company.

Goal Seeking - Thrives in a fast moving, high pressure environment while multi-tasking and meeting deadlines. Adept at analyzing problems and implementing creative solutions.

Experience

Consultant, Peak Performance Dental Training and Consulting

Nationwide, 1999 to October 2016

Provide short term consulting services to private dental practices in the areas of:

Risk Management

Credentialing and Fee Negotiations

Software Conversions

Human Resources/Training

Accounts Receivable

OSHA/HIPAA training

Policies and Procedures

Productivity

Marketing/Social Media

Office Manager, Smyrna Dental and Implant Center

Smyrna, GA - March 2014 to August 2015

Responsible for scheduling for production and meeting collection goals.

Presenting treatment plans and finalizing financial arrangements.

Conducting weekly and morning meetings, providing training and leading problem solving sessions.

Answering calls and coordinating patient care.

Patient triage/dental assisting as needed.

Accounts Payable

Reviewed social media posts for approval

Marketing planning, composing and analyzing demographic reports

Coordinated new hire interviews and background research.

Performed interviews and new hire policies and procedures training.

Payroll and maintaining personnel records.

Assessing Risk Management and Mitigating Loss.

Managing patient complaints and resolving issues.

Providing OSHA and HIPAA training.

Instructor/Executive Assistant, Bethel Community Christian School

Interim Executive Assistant to Pastor and First Lady Sykes

St. Petersburg, FL — 2009-July 2013

Provided administrative and organizational support to Pastor Sykes

Administrator of FB pages for church and school

Searched for and implemented fundraising and grant opportunities

Weekly announcements via calling posts for the church and school

Facilitated student learning for students with learning/behavioral disabilities for grades 4-12.

Coordinated and implemented educational and team building activities for students.

Developed and implemented programs to encourage student participation.

Provided tutoring for students experiencing difficulties with learning.

Coordinated assessments, registration, and testing for students.

Provided individual or group counseling focusing on self-esteem enhancement and anger management.

Responsible for handling student disciplinary problems.

Taught students to navigate, complete lessons, and conduct research through internet.

Classroom instruction for subjects such as Biology, Algebra, Language/Arts and Composition.

Executive Administrator, Dr. Michael F. Battle

St. Petersburg, FL — 1989-2009, 2017-2021

Scheduled and conducted interviews for prospective employees, performed onboarding and orientation training.

Acted as professional representative in the community at various events.

Maintained Dr.’s professional schedule and coordination of obligations.

Performed community service and coordinated community events on behalf of the practice.

Increased customer base and implemented marketing of the practice three times in new markets.

Negotiated provider contracts and submitted completed applications with documentation to all insurance companies that we determined beneficial for the practice.

Composed and prepared all correspondence, and made travel arrangements.

Coordinated and attended seminars and conferences; preparing presentations for Doctor.

Handled all financial arrangements with patients and vendors. Performed payroll and insurance tasks.

Found ways to eliminate debts and cut practice expenses.

Managed Accounts Receivable, consistently lowering A/R numbers.

Communicated medical concepts to patients using layman’s terms to facilitate understanding.

Reviewed various dental software for the practice and made recommendation to doctor.

Tracked patient treatment acceptance and determined additional ways for financing and methods to improve acceptance.

Interviewing, hiring, and training new employees, including OSHA and HIPAA training. Conducted personnel evaluation and recommended termination or pay increases for employees.

Submitted medical claims for dental procedures, accident claims, and implants.

Maintained doctor’s credentials and licenses.

Education

Haney Vo-Tech Center, Panama City, FL

GED, Legal Secretary, Medical Terminology

Gupton Jones College, Atlanta, GA

A.S., Mortuary Science- 1993-1995

Liberty University, Lynchburg, VA

B.S., Religion, Criminal Justice - 2009-2013

Certifications

Big Data Methodology - 2015

Project Management - 2015

Behavioral Health Tech - 2009

Skills

●Superb organization skills

●Master communicator

●Multitasker

●Ability to prioritize independently

●Decision Maker

●Project management abilities

●Accuracy and punctuality

●Office Suite

●Types 75 wpm

●Expert writer

●Sales and Customer Service techniques

● Social media marketing

●Legal document preparation

●Trainer and Educator

References

Available upon Request.

Contact this candidate