Marcia Langley

Memphis, TN *****

adyjyw@r.postjobfree.com

662-***-****

Excellent organization skills multifaceted, impeccable attention to detail, communication skills, caseload management, mastery knowledge of Microsoft Office, Internet, Google Docs, Spreadsheet and PowerSchool.

Work Experience

Family Service Worker

Porter Leath - Memphis, TN

July 2015 to October 2020

Provide case management services to parents and children from three to five years of age. Provide community resources and the ability to work effectively with parents and staff to improve the quality of life for their children. The ability to work with all organizational levels while maintaining the highest ethical standards, to perceive and deal with sensitive issues while maintaining objectivity & confidentiality, and to work as a team player assisting all employees as necessary. Good administrative and organizational skills to determine workload priorities to maintain accurate information so that it is readily researched and retrieved with a strong attention to detain. Strong interpersonal, communication (oral and written) to include good reading skills.

Special Ed. Clerical

Shelby County Schools

2013 to 2014

Maintain confidential files

• Easy IEP

• Verifying information

• Powerschool

• Basic computer skills, Microsoft Office, Word, Internet, Outlook, Spreadsheet,

• Filing

• Answering phones

• Typing 35 WPM

• Assisting Administrators, Teachers and Parents

• Mentor-assisting families with their needs

Education Assistant /Back Up Med Clerk

Shelby County Schools

2008 to 2013

First grade teacher assistant for 5 teachers

• Daily monitoring

• Tutoring

• Running copies for teachers (heavy paperwork)

• Covering classes for IEP meetings

• Working with other assistants and administration

• Administor Meds, assist sick students, secure all medications

• Maintain confidential files

• Powerschool

• Working in the front office answering phones, filing, assisting parents and students

• Basic computer skills, Microsoft Office, Word, Outlook, Internet

• Mentor- assisting families with their needs

Special Education/Educational Assistant

Memphis City Schools

2003 to 2008

Acting as a one-on-one assistant with a special needs child

• Assisting the special needs child with his class work, and monitoring him throughout the day

• Assist teachers in grading papers, filing class work materials, and monitoring students in the classroom

• Work with other team members in monitoring students during cafeteria duty

• Working in the front office answering phones, filing, assisting parents and students

• Basic computer skills, Microsoft Office, Internet Pro-Medical-Medical Assistant

2002 to 2003

Assist Doctors with Patients

• Perform blood pressure testing, take temperatures, weight, urinalysis, EKG's and developing X-Rays

• Greeted patients, scheduled appointments, filing and answering

• Basic computer skills, Spreadsheet, Microsoft Office Customer Service

University of Memphis

2001 to 2001

Tiger Bookstore

• Responsible for greeting customers, handling the register, assisting with all sales and book buy back

• Organize, clean and place books neatly on shelves

• Answer multi-phone lines

One Beat Inc. Non-profit (Volunteer)

Mentor- assisting families with needs, assisting troubled youth, tutoring, community service and participation with lectures.

Education

MBA in Business Administration

Strayer University - Memphis, TN

August 2014 to December 2016

Bachelor's of Arts in Crinimal Justice & Criminology University of Memphis - Memphis, TN

2008 to 2012

N/A

Southwest Community College - Memphis, TN

2004 to 2006

Certificate in Medical Assistant

Concorde Career College - Memphis, TN

2001 to 2001

Additional Information

• Basic computer skills

1999-2000 Baptist East Hospital-Nursing Assistant

• Responsible for taking patient temperature, weight and blood pressure

• Assist patients with baths and feedings

• Perform daily activities with patient needs

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