Customer Service Account Manager

Karen St.James Mobile 917-***-****

Email adyjyk@r.postjobfree.com

Objective

Motivated, self-sufficient commercial/ interior designer with comprehensive knowledge of design techniques and customer service experience; seeks position in interior design to advance career and provide valued support to customers. I possess a multifaceted, relevant skill-set and have worked as a residential and commercial business-interior designer for the past five years. I have a management background and am extremely detail oriented. Qualifications

Top sales earner with several years experience maximizing sales within highly competitive markets.

Unique front and back-of-house experience in retail sales.

Established genuine rapport with perspective clients.

Familiarity with diverse cultures and personalities.

Earned clients trust by consistently providing that their needs are paramount.

Confident, articulate, and professional.

A team leader with membership qualities.

Consistently met and exceeded sales expectations while maintaining a high level of customer satisfaction. Experience

KFI Design Bal Harbour, Fl

Interior Designer January 2014- Current

• Selected furniture, light fixtures, and accessories to create unique and inviting rooms to meet customer vision.

• Visited home sites when necessary to assess and fulfill customer needs.

• Collaborated closely with customers, adjusting plans as needed to satisfy client needs and requirements.

• Reviewed project costs, budgets and adherence to schedules.

• Assisted clients successfully by choosing furnishings consistent with preferences and budget. M.A.C. Cosmetics New York, NY

Retail Artist July 1998- October 2000

• Planned and implemented new looks.

• Met and/or exceeded account goals.

• Helped build clientele and maintain customer service. Lancome Cosmetics Las Vegas, NV

Account Coordinator February 1996- July 1998

• Planned philanthropic and in-store events.

• Coordinated staff schedules.

• Implemented new ideas, helped build core teams, and trained teams on customer service. Givenchy Cosmetics Las Vegas, NV

Account Manager December 1993- March 1995

• Opened new accounts within target market.

• Established relationships between accounts and the buying office. Christian Dior New York, NY

Account Coordinator December 1992- November 1993

• Acted as a liaison between cosmetic doors and buying office. La Prairie Cosmetics Chicago, IL

Account Manager August 1990- April 1992

• Represented accounts and generated clientele base. Education

Spelman College- Atlanta, GA

Graduated in May 1987 with a Bachelors Degree in Business

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