Customer Service Seeking A
Resume:
AMY RAGLAND
Middleton Wi 53562
***********@*****.***
OBJECTIVES
Seeking a position with your company utilizing exceptional hospitality skills and ability to provide prompt and courteous service while delivering a "wow" factor to the patrons in order maximize customer satisfaction and revenue.
WORK EXPERIENCE
Waves Pub & Grille Racine, Wi November 1, 2004 -
September 1, 2015
Server/ Bartender/ Manager
• Greet guests and and accompany them to their tables
• Present menus and respond any questions regarding menu items
• Serve food and beverages
• Check regularly with guests to make sure that they are enjoying their meals and take necessary action to resolve any complaints
• Prepare and serve specialty dishes at tables
• Inform patrons of each day specials
• Explain how a variety of menu items are prepared by describing constituents and cooking methods
• Take dishes and glasses away from tables and counters, and transfer them to kitchen
• Prepare list of overall meal costs along with sales taxes
• Stock service areas with supplies including coffee, food, tableware, and linens
EDUCATION
Guilford High Rockford, Il June 1989
Graduate
Gateway Tech 2000-2002
2 years. Gen Eds. Hospitality.
SKILLS
• Strong work ethic
• Excellent and consistent customer service skills
• Set a great example for all store staff
• Ability to work independently and also possess strong teamwork skills
• Strong leadership skills
• Ability to handle multiple demands
• Excellent sense of organization and follow through on commitments
• Ability to develop and maintain favorable relations with customers, staff and vendors
Contact this candidate