AMY RAGLAND

**** ********* ****** ****

***

Middleton Wi 53562

adyjy0@r.postjobfree.com

608-***-****

OBJECTIVES

Seeking a position with your company utilizing exceptional hospitality skills and ability to provide prompt and courteous service while delivering a "wow" factor to the patrons in order maximize customer satisfaction and revenue.

WORK EXPERIENCE

Waves Pub & Grille Racine, Wi November 1, 2004 -

September 1, 2015

Server/ Bartender/ Manager

• Greet guests and and accompany them to their tables

• Present menus and respond any questions regarding menu items

• Serve food and beverages

• Check regularly with guests to make sure that they are enjoying their meals and take necessary action to resolve any complaints

• Prepare and serve specialty dishes at tables

• Inform patrons of each day specials

• Explain how a variety of menu items are prepared by describing constituents and cooking methods

• Take dishes and glasses away from tables and counters, and transfer them to kitchen

• Prepare list of overall meal costs along with sales taxes

• Stock service areas with supplies including coffee, food, tableware, and linens

EDUCATION

Guilford High Rockford, Il June 1989

Graduate

Gateway Tech 2000-2002

2 years. Gen Eds. Hospitality.

SKILLS

• Strong work ethic

• Excellent and consistent customer service skills

• Set a great example for all store staff

• Ability to work independently and also possess strong teamwork skills

• Strong leadership skills

• Ability to handle multiple demands

• Excellent sense of organization and follow through on commitments

• Ability to develop and maintain favorable relations with customers, staff and vendors

Contact this candidate