Customer Service Warehouse Operations
Resume:
NEKOYA
JOHNSON
nekoya_johnson@yahoo.
com
Montgomery, AL 36109
Reliable, devoted employee seeking Supervisory position and eager to offer 15 years of experience in warehouse and supervision combined.
PROFESSIONAL SUMMARY
United States Post Office - Mail Processing Clerk
Montgomery, AL • 01/2021 - Current
SASR - Warehouse Supervisor /Business Liason
Raleigh, NC • 03/2016 - 01/2021
WORK HISTORY
Loaded letters onto processing equipment, removed
non-processable letters and maintained continuous
sorting feed.
•
Weighed letters and packages and calculated costs based on classification, weight and destination.
•
Used automated mail processing equipment to sort and collate mail.
•
Performed duties in accordance with applicable
standards, policies and regulatory guidelines to promote safe working environment.
•
Used critical thinking to break down problems, evaluate solutions and make decisions.
•
Supervised shipping and receiving, distribution, and workplace safety.
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Revised and developed procedures to reduce risk and achieve compliance.
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Promoted diligence and culture of safety for drivers and warehouse operations.
•
Adhered to industry best practices for warehousing, material handling and documentation.
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• Operated warehouse material handling equipment
SKILLS
• Leadership Accountability
Shipping and Receiving
Management
•
Inventory and Order
Fulfillment
•
Adaptation to Changing
process and technology
•
• Training Coach
Everest University Online -
Tampa
Seffner, FL • 01/2015
Associate of Science:
Entrepreneurial Studies
Everest University - Tampa
Tampa, FL • 06/2013
Associate of Science:
Accounting And Business
Management
EDUCATION
CERTIFICATIONS
CDL-B
MRWTC training
SourceHOV - State Coordinator
Georgiana, Alabama • 02/2012 - 07/2016
correctly to move loads.
Supervised warehouse operations by managing employees during shifts.
•
Used warehouse management software to reconcile daily inventory.
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Recorded information, shortages and discrepancies to keep records current and accurate.
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• Supervised shipping and handling operations.
Supported production workers in meeting goals without compromising safety and compliance.
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Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
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Oversaw inventory control levels and verified compliance with storage and organization processes.
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• Managed merchandise inventory transactions.
Oversaw daily operations and shipping and handling processes.
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• Maintained high levels of accuracy in daily operations. Kept detailed records of inventories and merchandise inventory transactions.
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• Maintained master schedule and set up appointments. Managed filing systems for electronic and hard copy documents to keep organized records.
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Entered data, generated reports and produced tracking documents.
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Aided colleagues, managers and customers through
regular communication and assistance.
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Led comprehensive staff member training covering key topics.
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Resolved employment-related disputes through proactive communication.
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Coached employees through day-to-day work and
complex problems.
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Oversaw technical, operational, clerical and customer service support activities.
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Oversaw project logistics using industry expertise and independent judgment.
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ADDITIONAL INFORMATION
Specialized training in Basic Machining, Critical thinking, Interpersonal Communication and Workforce behaviors Serving as Union stewart presently and adhere to work regulations
Contact this candidate