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Customer Service Real Estate

Location:
Kiamesha Lake, NY
Posted:
July 27, 2023

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Resume:

Rachael Gutierrez

347-***-**** adyjx4@r.postjobfree.com

Objective: To Secure a transcription position within the legal field

Professional Skills:

Experience interviewing clients and providing customer service

Knowledge of New York City Courts. legal research and office procedures

Proficient in Westlaw and Lexus Nexus, MS Office: MS Word, Trial Works Program

Bi-lingual (read and write Spanish)

Knowledge of Excel, Power Point, Spreadsheet, Access and Lexus PI

Employment:

01/2020. Robert F. Julian, P.C. Utica, New York

Paralegal

Relieve the firm’s receptionist when needed

File new case with e-filing

Talk to clients constantly

Keep track of my

Prepare correspondents, prepare pleading, transcribing hearings, correspondents and pleadings when request to do so

4/08 to2020 Pazer, Epstein & Jaffe, P.C. New York, New York

Senior Legal Secretary

Relieve the firm’s receptionist when needed

Commence litigation for new court cases and complete the administrative documents

Open new cases in Trial Works

Use Dictaphone constantly

Follow-up with clients on appointments and schedule appointments with current clients and new clients

11/07 – 4/08 Alan J. Mergel & Associates PC/Barrish K. Flashner New York, New York

Legal Secretary

Provide excellent customer service to clients over the phone

Relieve the company receptionist when needed

Commence litigation for new court cases and complete the administrative documents

Open new cases by liaising with attorney to gain important details

Work specifically with personal injury law and familiar with related legal documentation

Compose legal documents such as letters, memos and no –fault documents

Communicate with outside attorneys and insurance companies and defendants

9/06 – 12/06 CT Corporation (Wolter Kluwer) New York, New York ISOP Support

Reviewed documentation in order to ensure CT standards were upheld

Mailed dead-end letters to terminate business relations with specific clients

Sent data sheets inter-departmentally for review and verification

3/06 – 7/06 Santoriella, DiTomaso & Fort, P.C. Brooklyn, New York

Legal Office Aide

Worked within different aspects of law such as Family, Divorce, Wills & Trusts, Civil Litigation, Personal Injury, Real Estate and Criminal Law

Assisted attorneys and paralegals with duties as assigned

Drafted and edited letters to clients for open cases

Duplicated documents and maintained client files

Completed mailings and special deliveries

9/05 – 12/05

Balsamo, Rosenblatt & Shivers Brooklyn, New York

Legal Office Aide

Worked within Real Estate/ Landlord & Tenant Law

Filed papers with courts during cases

Prepared stipulations for court

Answered phones and prepared detailed messages

Interviewed clients for consultations

Maintained and updated client files

Education:

2006 - Present The HOPE Program Brooklyn, New York

Career Enhancement/Computer Training/ Work Internship

5/04 – 12/05 Interboro Institute New York, New York

Associates Degree in Paralegal Studies

Other Skills Profile

Typing speed of 70 wpm

Knowledge of Legal Documents and Contracts



Contact this candidate