Makeda King

Richmond, Virginia Phone: (***) – *** – 1901 Email: mmking0624@gmail

OBJECTIVE

A motivated business owner with a certification in Hospitality Management from Cornell University. Experienced childcare and hospitality professional, well rounded in culinary safety protocols including CDC and FDA policies and procedures.

EXPERIENCE

Childcare Coordinator, God’s Gift April 2012– June 2021

• Supervise and monitor the safety and well being of all children within daycare.

• Organize activities or implement a curriculum that allowed children to explore their interest.

• Prepare and serve healthy meals and snacks for children, while enforcing safety and health procedures.

• Ensure that all infants, toddlers, and children had good hygiene within premises. Cashier, Wal-Mart March 2008 – April 2012

• Assisted customers by using payment processing equipment and software on all transactions including cash, checks, card and layaway payments.

• Operated a checkout lane to weigh and scan purchased items with speed and accuracy.

• Ensured that all Wal-Mart customers had a smooth and efficient experience.

• Used conflict management techniques to satisfy customers with incorrect coupons or sale items. Lead, Piccadilly February 2007– March 2008

• Executed all daily operational tasks within kitchen.

• Facilitated with helping organize the daily structure and flow of customer/employees.

• Delegated daily workflow direction to employees to ensure customers’ needs are met accurately and promptly within the guidelines of established company policies and procedures.

• Provided input into and determined all marketing/sales/ support for campaigns and programs. SKILLS

• Effective verbal and written communication skills and the ability to work well within a team.

• Ability to manage and prioritize commitments and adjust to changing priorities in fast-paced environments while adapting to new procedures and technologies.

• Strong attention to detail, critical thinking, problem-solving, analysis, and organization skills. EDUCATION

Cornell University August 2021

Hospitality Management Certification

AE Beach High School May 1998

High School Diploma