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Customer Care Specialist

Location:
Aurora, IL
Posted:
July 27, 2023

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Resume:

Kavitha Kakollu adyjvw@r.postjobfree.com

Mobile : 331-***-****

Professional Summary:

Part of a club called VOY which conducts events and design few mailers using multimedia.

Has good knowledge on Microsoft apps such as excel, Powerpoint, word.

Has 3 years of Industrial experience as I worked in one of top MNCs.

Has one year of experience in handling clients, answering phone calls and troubleshooting issues because I worked on a project as customer care specialist.

Raised funds for an NGO and met the given targets from that NGO.

Academics:

Completed Master of Computer Applications from Sri Venkateswara University in the year 2011.

Professional Experience:

Has an experinece of 3 years as a teacher. Worked for an organisation called Make a Difference.

In the Make a Difference I worked as a leader for one shelter home. My work is to manage kids, volunteers and act as a bridge between them so that the classes go without any disturbances.

Worked as a SPOC for one of the club where I used to conduct events, manage people for 2 years.

Worked as a customer care specialist for one year. My role includes handling the calls, client interactions, being available for the clients during my shift and some client related operations.

Developed one website using Angular.

Hands on experience on MYSQL, Eclipse IDE (for python).

Has good communication skills and strong inter personal skills.

Will follow the instructions and complete the work as per given instructions.

Personal Details:

Date of Birth : 24-July-1988

Marital Status : Married

Declaration:

I consider myself familiar with all above mentioned aspects. I am also confident of my ability to work in a team. I hereby declare that information furnished above is true to the best of my knowledge.

Name: Kavitha Kakollu



Contact this candidate