ANTOINETTE COOK

Dallas, TX 469-***-**** adyjvv@r.postjobfree.com

PERSONAL PROFILE

Professional individual, passionate about providing excellent customer service. Capable of working in a team environment. A goal-driven, quick learner, and efficient multitasker. Solid communication skills, both written and oral.

EDUCATION & CERTIFICATIONS

Dallas Can Academy Charter Graduated: 2015

High School Diploma

Concorde Career College 1/2018 – 9/2018

Medical Assistant Diploma

National Association of Health Professionals (NAHP)

Medical Assistant Certification 2018

BLS/ CPR Certified (AHA) 2018

EMPLOYMENT HISTORY

Blitz Medical- Billing 5/2022 – present

help physicians reverse declining revenues, improve services, and navigate the insurance industry. We are a full-service billing company that provides managed care contracting, practice management and reporting feedback.

Jefferson Dental - Dental Assistant 11/2021 – 5/2022

Update and maintain client’s dental records

Perform routine dental cleanings and assist the dentist with complex dental procedures

Take and process X-rays of patients

Schedule patient appointments

Advise patients on recommended oral hygiene

Novella Family Medical - Medical Assistant 2/2020 – 11/2021

Greeted and roomed patients, collected vitals, obtained health and medication history. Performed laboratory tests as prescribed by doctor.

Sanitized medical equipment and restocked medical supplies. Entered patient data in EHR and verified insurance.

Novella Family Medical - Medical Assistant Extern 7/2018 – 9/2018

Greeted and roomed patients, collected vitals, obtained health and medication history. Performed laboratory tests as prescribed by doctor.

Sanitized medical equipment and restocked medical supplies. Entered patient data in EHR and verified insurance.

FedEx Ground- Package Handler 4/2018 – 7/2018

Responsible for warehouse duties including: the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand.

Lifted packages 30+ pounds, pushed, pulled, carried, scanned, and placed packages, to correct belts.

Practiced physical bending, twisting, and kneeling in a safe and efficient manner.

Wendy’s - Crew Member 7/2016 – 11/2017

Process cash, debit, and credit card transactions on register.

Performed cleaning duties in the restaurant seating area, restrooms, or kitchen if assigned.

Work alongside crew member and managers to ensure every customer receives quality service.

Kroger - Courtesy clerk 12/2015 – 3/2016

Greeted and welcomed each customer in a polite and friendly manner. Ensured customers’ items are bagged appropriately.

Assisted customers in locating products in store. Assisted customers by helping them to pick up items from the shelves and dropping them in the cart.

Assisted customers in taking the bagged items to their vehicles when necessary. Moved carts back to the store and picked carts from parking lot.

Assisted in returning goods that are dropped by customers at the point of payment back to the appropriate shelves

Assisted cashiers checking the costs of items picked by customers during busy periods

Maintained friendly but professional communication with both customers and co-workers.

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