Customer Service Inventory Control
Resume:
SELECTED ACCOMPLISHMENTS
Secured ** million in funding from Venture Capitalists for startup Tactical Training Center business venture. Drove teams to exceed annual financial & sales goals, gross margin, shrinkage and expense control. Continually rank in the top 5% in accordance with company guidelines and equivalent rating systems. Utilized management abilities to transform least profitable division to highest level in two-year period. PROFESSIONAL EXPERIENCE
Kroll International, Shelby Township MI
Regional Accounts Manager
• Firearms and accessories sale management for U.S. market Safety Enterprises LLC Jan 1981 - Nov 2020
11/30/2020 - 05/23
President / CEO
• Created business models, training curriculum for tactical and personal protection training methods.
• Earned national recognition as a driven personal protection instructor group for corporate, civilian & law enforcement groups
• Industry consultants in purchasing, wholesale / retail sales, brand positioning, product development.
• Specialized in product recommendations to departments, corporation executives.
• Lead Handgun, Rifle, Shotgun, Taser, Suppressor and personal protection instructor Close Quarters Tactical LLC, Shelby Township MI June 2004 – Nov 2011 Chief Operations Officer / Co-Founder - Partner
• Designed and developed the Mid-West largest privately held Federal, State and Local law enforcement indoor tactical training facility.
• Developed Performa, business plan and investor presentation.
• Managed product sales to departments and agencies through state required bid processes and in-house demos.
• Oversite of purchasing and sales divisions teams. Author of corporate training curriculum
• Corporation’s primary Handgun, Rifle, Shotgun personal protection instructor Sears Holdings Jan 2008 – Dec 2010
Brian M. Turo
30799 Quinkert Apt 101
Roseville, MI 48066
adyjv9@r.postjobfree.com
SUMMARY
Management professional with over 30 years of experience in increasingly accountable positions. Demonstrated track record of executive leadership in sound business practices driving growth and profitability exceeding annual sales/financial goals. Experienced in big box / wholesale and specialty retail organizations with cross-functional expertise in business planning, operations management, human resources, finance. and problem-solving skills. Proficient in multiple IT formats including Microsoft Office, Outlook and Word. Certified weapons trainer. AREAS OF EXPERTISE
• Business Development • Team management
• Decision-making skills • Competitive product positioning
• Team building and leadership • Event and meeting planning
• Executive Presentations/Seminars • Sales training and development
• Financial management • Problem solving/troubleshooting
• Brand loyalty and Corporate image • Customer driven Store Director /Regional Renovation Team lead
• Lead store staff to exceed company expectations in CSAT requirements, profit and EBITDA growth at two locations.
• Slashed negative inventory shrink with best practices toppling corporate shrink goals for two locations.
• Developed new processes for work efficiency with leadership skills to improve overall daily operations.
• Mentored team associates to reach top ratings in expense control, productivity, and profit margin.
• Instilled corporate standards, store sales goals in support staff driving customer service, inventory control and loss controls metrics
Heidebreicht Chevrolet Inc. Washington, MI Dec 2006 – Jan 2008 Sales Consultant/ GM Certified Internet Sales
• Created internet customer base through online email communications.
• Exceeded dealership and industry sales goals.
• Received coveted GM “Mark of Excellence” sales award for top performers while helping to develop dealership Internet sales.
Gander Mountain, Utica, Michigan Dec 2003 – Dec 2006 Store Manager
• Exceeded profit, margin and EBITDA goals for industry leading outdoor lifestyle specialty retail store within the State of Michigan.
• Developed sales staff in; customer service, inventory control, loss prevention methods and practices
• Created new product division which was mirrored in 23 stores to drive 750k in new sales revenue. Financial Services of America April 2001 – Nov 2002 Agent
Life License Agent Marketing Equity Index Annuities products through pre-scheduled leads Amato’s Construction Company Inc., Macomb, MI Mar 2001 - Dec 2003 Senior Commercial Project Manager
• Oversee Inventory and cost control for commercial / industrial projects.
• Implementation of multimillion-dollar projects contract negotiations, bid proposals, scope modifications, change orders, A.I.A. billing, progress tracking.
• Corporate liaison for legal, architectural firms Scheduled manpower, materials and equipment, purchasing and sales
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E & G Distributors LLC / E & G Police Supply LLC / Target Sports Inc. Royal Oak, MI Oct 1991 - Mar 2001 Director of Corporate Operations / Partner
• Increased sales volume from 4.2 million to 27.5 million in 10 years period.
• Smashed profit margin goals directing wholesale, retail and law enforcement sales force to new heights
• Directed purchasing / inventory control divisions exceeding corporate sales goals.
• Public relations representative, media spokesperson for local & national industry related issues.
• Directed operations of all law enforcement agency accounts. Represented corporate interests at industry trade shows and other various national conventions. Dunham’s Athleisure Corp. Various Michigan locations Jun 1981 - Oct 1991 Store Manager / Asst DM
Education
Technological University – Mechanical Engineering Course Paul K. Cousino High School - Diploma
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