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Robin Chambers

*** ******* **** ****, *******, NJ 07885 973-***-****

sobinchambers820@gmailcom_https://www-linkedin.com/in/robinchambers920

Profile

Sales Professional who improves guest's experiences, creating a relationship that produces repeat

‘business. Proven expertise in retail and wholesale with leading companies. Management professional

effective at building highly motivated team as well as leading cross functional team in a fast paced

environment. An advanced salesforce.com user who empowers high performance sales teams.

Attentive sales manager with a proven track record of consistently achieving employee retention and

sales goals,

Professional Experience

CosmaPro

‘Store Manager 2013 to Present

(Opened brand new store, started from blank walls to become top selling store in the district within the

first 9 months.

© Hire, train and manage all employees, manage all aspects of employees from scheduling, to

performance evaluations

‘© Maintain up-to-date knowledge of products, current sales promotion policies regarding payment

exchanges, refunds to ensure that they are secure

Resolve customer and employee problems with tact and diplomacy

Generate all monthly reports

Manage all aspects of inventory control

Macy's Department Store, Rockaway, NJ 2005 to 2011

Sales Representative, Customer Service Department & Scheduling Manager

* Provided exceptional customer service and guest relations including issues with merchandise and

credit. Assisted in resolving issues between guests and other associates to ensure repeat guest

and return business,

Scheduling manager worked with OCA coaching to ensure appropriate store coverage.

Worked from the vault to the floor to resolve customer's complaints and ringing sales.

‘Managed cash control to adhere to stores policies

LA Weight Loss Center, Scottsdale, AZ 2001 to 2005

Manager / Client Consultant

Sold weight loss program and maintained the client relationship to help them achieve their weight loss

goals. Promoted to manager due to exceeding al sales goals. Managed 6 employees.

‘© Marketed program to grow client base.

‘+ Developed relationships that helped clients achieve their goals, thereby creating referrals,

© Handled all management duties, from hiring, training, scheduling and evaluations.

Valley Light Gallery, Scottsdale, AZ 1996 to 2000

Product Sales and Client Liaison Manager

Worked with both retail and wholesale customers, helping them design and purchase light fixtures for

the entire house. Utilized prior construction experience to aid in the proper selection of lighting fixtures.

© Owned entire sales process, including communication with vendors and product inventory.

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