Erenik Ismailgeci

Brooklyn, NY ***** 917-***-**** adyjuw@r.postjobfree.com

Summary

Motivated professional considered talented leader and driven problem solver. Brings 11 years of experience in Resident Manager role. Offers outstanding attention to detail and coordination. Dedicated Resident Manager skilled at overseeing successful residential operations at luxury facilities. Manages staff with firm and fair hand to keep all team members focused on safely supporting residents' needs. Successful at handling administrative, building maintenance and emergency response requirements with calm, level-headed approach. Skills

Operations Management

Knowledge of building codes and safety standards

Strong problem solving and customer service skills Budgeting and cost control

Monitoring systems and documentation

Proficient in all computer systems

Excellent skills in HVAC, Electric, Plumbing, Carpentry, and Painting

Ability to perform repairs in electrical, plumbing, and mechanical systems

Staff Coordination

Experience

RESIDENT MANAGER 10/2020 - Current

The MOINIAN GROUP - Brooklyn, NY

476 Units/High-End Luxury Building Rental

Live-in/On Call Resident Manager

Managed and oversaw operations, maintenance and administration of properties. Manage several commercial spaces within the building Oversees scheduling for move-ins, move-outs, transfers and make sure the apartments are ready Managed and oversaw more than 15 amenities, 2 pool areas (indoor and outdoor), spa room, lounge areas, reading room, dog run, basketball court, rooftops, cinema room, game rooms, gym (indoor and outdoor), kids park, kids game room, and terrace lounge.

Oversee building staff of 25 staff including assistant, handyman, concierge, doorman, package man, porters. Raising staff expectation, i.e., how they interact with residents, implementing my in-person. Overview the workorders through BuildingLink and appoint the duties accordingly Maintain and nurture working relationships with the property manager and department leaders Communicate with Property manager and Payroll to ensure staff needs were met and Internal Budgeting for the building.

Supervise all contractors working on property and Responsible for building physical infrastructure/ Coordinate with contractors

Purchase all maintenance supplies and Building supplies Strong working knowledge of building systems (Boiler, Plumbing, Electric, HVAC) SENIOR RESIDENT MANAGER 12/2018 - 09/2020

PRC Group - Jersey City, NJ

705 Units/Luxury Buildings Rental

Live-in/On Call Senior Resident Manager

Oversee three luxury buildings in Jersey City and Bayonne Supervise staff of 23 including 3 Superintendents, 4 Handyman's, 12 Porters and 12 Concierge Supervise all contractors working on property

Overview the workorders through Yardi and appoint the duties accordingly Responsible for the Payroll and Internal Budgeting for all 4 buildings Responsible for building physical infrastructure/ Coordinate with contractors RESIDENT MANAGER 11/2017 - 12/2018

Canvas Property Group - Manhattan, NY

150 Units / High-End Luxury Building Condominiums

Oversee building staff of 20 including Handyman, Porters, Doorman, Mailman Manage several commercial spaces within the building Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support. Communicate with Property manager and Payroll to ensure staff needs were met Responsible for building physical infrastructure/ Coordinate with contractors Supervise fire safety monitoring system in coordination with Central Command station Purchase all maintenance supplies and Building supplies and Maintenance Inspect all equipment (Fire alarms, Fire pump room, Elevator and Boiler) ASSISTANT RESIDENT MANAGER / HANDYMAN 01/2015 - 11/2017 Gumley Haft - Manhattan, NY

120 Units/High-End Luxury Building Condominium

Oversee building staff of 17 including Porters, Doorman, Mailman, Elevator-man Manage and help with repairs several commercial spaces within the building Communicate with Property manager and Payroll to ensure staff needs were met Perform basic electric and plumbing repairs, light construction, and carpentry Responsible for the overall, repair and upkeep of the premises, including machines Supervise fire safety monitoring system in coordination with Central Command station Raising staff expectation, i.e., how they interact with residents, implementing my in-person SUPERINTENDENT 07/2012 - 11/2017

Juster Development - New Rochelle, NY

50 Units/Rental

Live-in/On Call Superintendent

Supervise staff of 2 porters and 1 Handyman

Oversees scheduling for move-ins, move-outs, transfers and make sure the apartments are ready Renovate the apartments (Painting, Sheetrock, Electrical, Plumbing, Flooring) Purchase all maintenance supplies and Building supplies and Maintenance Handle the custodial duties and maintenance of an 50-unit mid-rise building Strong working knowledge of building systems (Boiler, Plumbing, Electric, HVAC) Inspect all equipment (Fire alarms, Fire pump room, Elevator and Boiler) Ensure trash and recyclables are disposed and picked-up properly on sanitation days Conduct regular inspections of the building common areas and perform routine maintenance for all building spaces Maintain and nurture working relationships with the property manager and department leaders Education and Training

Sami Frasheri - Albania High School Diploma

01/2012

32 BJ-Courses - Manhattan, NY

Certifications

P99 License, Con Low Psi Oil Burn

P98 License, Fuel-Oil pipping and Storage System

Fire Suppression FDNY Code: S-12, S-13 Sprinkler-Standpipe System HVAC Technician

Fire Alarm Systems FDNY Code: S-95 Procedures and Protocols Building Fire Extinguisher/Fire Safety Inspections, Fire Protection Systems in Accordance With FDNY-NYC Department of Buildings

Residential/Apartment Building Superintendent

Commercial Building,Superintendent Building/Boiler FDNY Code: P-99 Handyman Operations/Supervision Commercial and Residential Buildings Building Operations