** ***** ******** ******

Whitby, Ontario L*N *C*

289-***-****

February 12, 1995

adyjsl@r.postjobfree.com

ROCHELLE WEST

OBJECTIVE

To become part of a reputable and well-rounded organization, where hard work and dedication is rewarded by success.

SKILLS & ABILITIES

•Computer Literate- Proficiency in Microsoft Word, Microsoft Excel and Microsoft Power Point.

•Excellent written and oral communication skills.

•Typing Skills- Typing improved through daily school computer activities.

•Good teamwork and co-operation skills

•Adopt easily

•Excellent planning and organizing skills

•Able to work on own initiative

•Good customer and quality focus skills

•Integrity

•Good interpersonal skills

•Good time management skills

EXPERIENCE

CUSTOMER SERVICE AGENT/TEAM MEMBER

2014 – 2017

KENTUCKY FRIED CHICKEN (KFC)

•Assist customers to facilitate efficiency of delivery of service.

•Telephone Operator

CUSTOMER SERVICE/SALES AGENT

2017 – 2017

VXI CALL CENTER

•Assist customers online Interact with customers in order to satisfy their needs

•Selling company goods and services

•Telephone Operator

THE MINISTRY OF LABOUR AND SOCIAL SECURITY

2018-PRESENT

•Filing

•Onbase

•Store Records

•Typing

•Digitizing

•Indexing

•Scanning

EDUCATION

ARIZONA STATE UNIVERSITY-2020-2020

BUSINESS ENGLISH: MANAGEMENT AND LEADERSHIP (COURSE CERTIFICATE)

ARIZONA STATE UNIVERSITY-2021-2021

BUSINESS ENGLISH: FINANCE AND ECONOMICS (COURSE CERTIFICATE)

EMORY UNIVERSITY-2021-2021

MEANINGFUL MARKETING INSIGHTS (COURSE CERTIFICATE)

HEART- 2018-2018

Document Imaging Technician (Level I)

KINGSTON TECHNICAL HIGH SCHOOL-2010-2013

Caribbean Examination Council (CXC) 2012

•Home Management-III

Caribbean Examination Council (CXC) 2013

•Electronic Document Preparation Management (EDPM)-II

•Food and Nutrition-III

•English Language-III

EXCELSIOR COMMUNITY COLLEGE-2021-2022

Caribbean Examination Council (CXC) 2022

•Mathematics- Pending

•Principle Of Business- III

•Social Studies- III

MICO PRACTICING PRIMARY & JUNIOR HIGH-2007-2010

JONES TOWN PRIMARY 2002-2007

HOBBIES

Playing netball, dancing, reading and socializing with friends.

REFERENCES

Available upon request

Contact this candidate