Laneshia

Banks-Stanford 872-***-****

*** ****** ** ******,******** 60436

Skills

Skilled in all fields and on all levels of hospitality, nursing as well as communication /customer service. Able to lift 50+ pounds. Safety-oriented. Self-starter. Multi-tasker. Fast learning. MS Office proficient. Talented Teacher's Aide. Very creative. Food handling preparation. Knowledge of behavioral disorders. Mother of 2 Children with slight disabilities. First Aid and CPR Certified. Head Start program familiarity. Professional Customer service specialist. Friendly kitchen leader. Calm under pressure. Meal preparation expertise. Flexible Dietary habits expert. Basset and Food Handler certified. Gateway Certified. Manager of a fast food chain.

Work History

Hospice CG for The Cottages of New Lenox, 01/23 to Present

United Hospice, Park Ridge,IL

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Manager, P.M Shift Lead,10/2022 to 01/2023

Taco Bell- Joliet,Il

-Managed all monies for the entire day(all shifts)

-Closed down the store at the end of the night

-Maintained a clean and active restaurant

-Ordered and re-ordered inventory for the store

-Lead my crew to a successful rank hike.

-Encouraged and motivated my crew daily to sanitize and clean all workstations.

Homemaker, Caretaker, 06/2020 to 03/2021

Nancy’s Caregivers-Chicago,Il

-Bathed and clothed residents.

-Prepared and cooked meals for residents.

-Scheduled and accompanied residents to and from doctor appointments, therapy sessions, and other daily errands.

-Cleaned and sanitized all areas in residents' homes.

-Swept and mopped home 2-3 days per week.

-Wash dishes 2-3 times daily.

-Washed and folded all the laundry.

-Made sure all residents were taking their meds on time as needed.

-Walked residents' dogs and fed their cats.

-Assisted with grocery shopping and bill paying.

-Provided companionship(reading books, watching movies, etc.)

Live-In Caregiver, Homemaker, Hospice, 03/2018 to 08/2020

Open Arms Solutions- Chicago, Il

-Bathed and clothed residents.

-Prepared and cooked meals for residents.

-Scheduled and accompanied residents to and from doctor appointments, therapy sessions, and other daily errands.

-Cleaned and sanitized all areas in residents' homes.

-Swept and mopped home 2-3 days per week.

-Washed and folded all the laundry.

-Made sure residents were taking their meds on time as needed..

Caregiver/Homemaker,10/2017 to 05/2018

Health Care Plus - Chicago, Il

-Bathed and clothed residents

- Prepared and cooked meals for residents.

-Scheduled and accompanied residents to and from doctor appointments, therapy sessions, and other daily errands.

-Cleaned and sanitized all areas in residents' homes.

-Swept and mopped home 2-3 days per week.

-Washed dishes 2-3 times daily.

-Washed and folded all the laundry.

-Made sure all residents were taking their meds on time as needed..

Floor Attendant(Server), 03/2017 to 09/2017

United Polaris Lounge – Chicago, IL.

- Portioned, arranged, and garnished food, and served food.

- Prepared and served cold drinks, or frozen milk beverages.

- Served ice water, coffee, wine, signature drinks, beers, rolls, and butter to patrons.

- Assign patrons to tables suitable for their needs and according to rotation.

- Assisted diners with obtaining food from the buffet/serving table as needed.

-Ensure freshness of food and ingredients by checking for quality,and keeping track of old and new items, and rotating stock.

-Filled beverage and ice dispensers while inspecting and cleaning food preparation areas to ensure safe and sanitary food-handling practices.

-Placed clean dishes, utensils, and cooking equipment in designated storage areas.

-Stored food in designated containers and storage areas to prevent spoilage.

-Took food orders to kitchens or serving counters.

-Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.

-Communicated with other kitchen team members to ensure food was prepared on time and correctly.

-Directed activities of one or more workers who assisted in preparing and serving meals.

-Maintained adequate supplies of items(clean linens, silverware, glassware, dishes

-Followed all safety/sanitation policies when handling food/beverage to uphold proper health standards. Developed and maintained positive working relationships with others. -Demonstrated genuine hospitality while greeting and establishing rapport with guests while guiding them through the menu. Precisely described menu items and special offerings and appropriately identified wine pairings. Attended pre-shift meetings to prepare for large parties and reservations. Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.

Teacher Assistant/

Janitor/Cook/Floater, 06/2009 to 11/2016

Children International Academy – Chicago, Illinois

Teachers Assistant - Encouraged good behaviors using the positive reinforcement method. Established a safe play environment for the children.Instructed children on proper health and personal habits. Organized and engaged in recreational activities. Dressed infants, toddlers, and children of all ages including changing their diapers. Communicated openly with children's parents about daily activities and behaviors. Meticulously sanitized toys and play equipment. Encouraged children to be understanding of and patient with others. Allowed for ample outdoor recreation time. Monitored each student's educational progress with individualized charts and files. Maintained a child-friendly environment with access to outdoor activities.

Janitor/Custodian - Consistently provided friendly guest service and heartfelt hospitality.Promptly and punctually handle guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, parents, team members and managers. Built loyal clientele through friendly interactions and consistent appreciation. Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees. Mixed water and detergents in containers to prepare chemical cleaning solutions. Promoted building security by locking doors and checking electrical appliances for safety hazards. Cleaned building floors by sweeping, mopping, scrubbing and vacuuming. Spot cleaned furniture and carpet. Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls. Hosed down and swept steps and sidewalks.Thoroughly scrubbed and cleaned bathroom fixtures and partitions. Cleaned in and around the buildings, prioritizing safety at all times.

Cook - Made nutritious breakfasts, lunches, dinners and snacks for the children. Offered well-balanced and nutritious menu

Promoted good health by preparing meals with organic and natural ingredients. Measured proper portion sizes and consistently attained high food quality standards. Maintained a sanitized kitchen by properly coaching, and disciplining other employees on sanitation safety .Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. Led shifts while personally preparing food items and executing requests based on required specifications. Regularly interacted with guests or parents to obtain feedback on product quality and service levels. Achieved and exceeded performance, on budget and grocery shopping. Maintained smooth and timely operations in preparation and delivery of meals and kitchen

Dietary Aide/Cook,(temporary position) 02/2014 to 07/2014

Loyola University Medical Center – Maywood, IL

Verified proper portion sizes and consistently attained high food quality standards. Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. Led shifts while personally preparing food items and executing requests based on required specifications. Regularly interacted with guests to obtain feedback on product quality and service levels. Achieved and exceeded performance. Maintained smooth and timely operations in preparation and delivery of meals and kitchen. Prepared specialty foods such as pizzas and sandwiches, following specific methods that were required

Education

High School Diploma: 2003 John Hope College Prep. - Chicago, IL

Certifications

Over the years have been awarded by Gateways honorable certificates for maintaining a daycare facility sanitation as well as having the food measured out precisely as it should be. I have my First Aid and CPR

cards available. I also have my Food Handlers Certificate as well as my Basset Card. I also have my

Certificate from The National Caregivers Association.

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