Customer Service Accounts Payable
Resume:
Tiar Williams
adyjn4@r.postjobfree.com
New Brunswick, NJ 08901
SUMMARY
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
EXPERIENCE
Vida Events, Inc. New Jersey—Brand Ambassador
Aug 2022 - PRESENT
●Provide customer education on company products in the form of demonstrations and webinars.
●Build relationships and personalized future client development opportunities by collecting customer data.
●Track project feedback and metrics to monitor success.
●Attend public events to promote brand awareness with a resulting 15% increase in sales.
Akorn Pharmaceutical, Somerset, NJ — Operations Analyst
Dec 2017 - Sep 2022
●Interface with Production Managers,Purchasing Department, Warehouse Team and Director of Finance to enhance communication between departments
●Performed Quality Assurance review of distribution records to ensure traceability of inventory.
●Maintain GMP and cGMP compliance to meet regulatory requirements of the FDA.
●Document processes and SAP functionality – processes, flowcharts, procedures, work instructions, configurations. Support SAP Core Model
●Review master batch records, Interprets and analyzes data to communicate significant variances which will alter the work schedule and create action plans or create deviations.
●Conduct inventory adjustments and transfers to maintain inventory accuracy. Establish a mechanism of order tracking and expedie receiving process whenever required to meet production schedules.
Synchrony Bank, Bridgewater, NJ —IRA Operations Specialist
July 2015- July 2017
●Processing of Direct Transfers, Rollovers, Distributions, Contributions, Decedent and Reports extensive knowledge of Traditional and ROTH IRA products
●Facilitate all inquiries, processes, and issues relating to IRA Operations processing such as IRA Distribution, Contributions, Check Withdrawals, Rollovers, Internal transfers, ACH, Account opening, Fed Fund wires and Transfers
●Initiate Direct Transfer/Rollover of funds request as SYNCB Trustee/Custodian representative
●Developed training guides and facilitated multi-city training on IRA and Banking Platforms
●Perform all items/requests in accordance with regulatory standards and bank procedures to ensure compliance with the maintenance of accounts and maintain necessary documentation accordingly.
●Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Synchrony Bank, Bridgewater, NJ— Retail Bank Central Ops. Representative
Sep 2014- July 2015
●To perform all Customer Service Center functions to successfully complete customer requests; corresponds with customers via phone or in writing as appropriate to resolve service inquiries
●Perform all Customer Service Center functions to successfully complete customer request; corresponds with customers via phone or in writing as appropriate to resolve service inquiries
●Electronic indexing (I4D) for WWR Case Preparation and manual filing
●Document clear and accurate account notations for cross-functional department transparency
●Interface with multiple team members to process all items/ requests in accordance with regulatory standards and bank procedures to ensure compliance with maintenance of accounts and maintain necessary documentation accordingly.
Budd Van Lines, Somerset, NJ — Assistant Corporate Planner
Sep 2011 - May 2014
●Served as a Planning Support to assist various department in different measures to ensure relocations are smooth and successful for our customers
●Assigning moves to drivers based on move route, size of truck needed size of crew, and availability
●Maintenance of dispatch board schedule for a 45 day period and driver it has been assigned
●Collaborated with warehouses and other entities to coordinate physical movement of products between internal sites.
●Evaluated incoming pick-up and delivery requests to determine driver assignments.
●Analyzed client moves and deadlines with available driving personnel to plan and execute assignments.
Mechoshade, Edison, NJ — Procurement
2008 - Jan 2010
●Increase and maintain levels of accuracy to fulfill customers orders sourcing and procurement of products across all departments
●Validate vendor invoices to ensure correct purchasing price working directly w/ accounts payable.
●Expedite Purchase open orders and resolve immediate issues (i.e., over/under shipments and defective materials)
●Shortened delivery times by proposing new logistics structures and procedures.
●Strengthened traceability, developing organization systems for purchase orders, invoices, pricing and reports.
SKILLS
Ability to multi-task and work independently with minimal supervision. Attention to Detail and High sense of urgency. Strong work ethic and ability to work in a fast paced, high pressure executive setting. Proficient with Microsoft Office System (including Word, Excel, PowerPoint, Access, and Outlook), QuickBooks, Timberline, DocuWare., JDE, SAP, Fiserv Platform (Nautilus, Aperio, and Signature) & FIS Banking Platform.Tech Transfer,Review Master batch record documentation, Review validation protocol, VEEVA, QMS-SAP/TRACKWISE,
EDUCATION AND LICENSES
Bachelor's Degree-Rutgers University
Associate of the Arts-Essex County College
Certified Social Worker-State of New Jersey
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