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Project Manager Customer Service

Location:
Littleton, CO
Salary:
100,000
Posted:
July 27, 2023

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Resume:

ERICH HARTNETT

Littleton, Co ***** 303-***-**** adyjml@r.postjobfree.com

https://www.linkedin.com/in/erichhartnett/

SUMMARY

Talent Acquisition/Recruiting professional with 15 years’ experience with a unique ability to identify passive top talent via multiple sources utilizing creative and strong communication skills within a wide range of industries including Engineering, Finance and Accounting, Banking, Sales, Project and Product Management, Construction & IT.

● Independent Full Desk recruiter experienced working with all stakeholders (client/customer, hiring managers, RPM’s, program managers, account managers)

● ATS experience includes Kenexa, SuccessFactors, Taleo, Bullhorn, Lever, Brassring, Oracle, etc.

● Strong business acumen able to articulate appropriate message to candidates and stakeholders

● Strong at assessing candidate talent and matching to position requirements

● Strong writer and communicator able to articulate candidate's key strengths to all stakeholders

● Strong ability to craft recruiting strategy and lead the implementation

● Experienced Executive Recruiter with both Agency (Search Firm) & Corporate experience PROFESSIONAL EXPERIENCE

EXECUTIVE RECRUITMENT CONSULTANT November 2021- Present Currently consulting on contract for Juniper Networks

● Managing req load of 20-30 IT and Engineering requisitions throughout North America including: o Cloud Engineers, Automation Engineers, Data & Analytics, Oracle HCM Experts o IT Enterprise Architects, INFOSEC and Network Engineers NBCUNIVERSAL (NBC) DEC 2018 - NOV 2021

SR RECRUITER

● Managing req load of 20-30 Technology and Operation positions throughout US including: o Product Managers, Project Managers, Sales, Financial Analyst, System Engineers, Broadcast Engineers, DB Engineers (MSQ), Cloud Engineers, Senior Network Automation Engineer, Senior Network Engineers, Principal Network Architect, Software Engineer, Android, O DevOps, Cloud (AWS, Azure), Network/Systems Infrastructure (Network/Systems Architect/Engineers/Administration, Technical Support, Desktop/Device Engineers, Big Data, Data Warehouse, Data Development, Data Administration (Oracle, Sql Server, MySql, NoSQL) SECURESET ACADEMY Denver, Co Dec 2016 – Dec 2018

SR RECRUITER

● Recruited and placed 70+ Candidates into SecureSet’s immersive programs within first 12 months of hire

● Consistently Identify, source, educate and recruit prospective candidates into SecureSet’s Cyber Security training programs

o Cyber Security Professionals, Advanced Threat and Reverse Engineers, Malware Analyst, IdAM, IAM, PAM, IDS/ IPS, SIEM, Endpoint Protection

PONTOON SOLUTIONS (RPO client on site for Arrow Electronics) Denver, Co Mar 2015 - Dec 2016 SR CORPORATE RECRUITER

● Senior Technology Sales Recruiter – Sourced and hired top sales talent nationwide for Fortune 500 Denver Colorado based Technology Manufacturing Services Distribution company, Arrow Electronics. Managed client relationships, synthesized hiring requirements for dedicated sourcing support. Utilized Workday, LinkedIn Recruiter, and ad hoc research to find and attract sales executives and sales management to field sales and internal corporate teams within Arrow IoT Manufacturing and Enterprise Computing business lines

● Averaged 10 hires per month recruiting a wide range of positions including Field Sales, Application Engineers, Supply Chain Managers, Project Managers, iOT, Cloud, IT, Network Security,

● Successfully managed multiple HRBP and Hiring Manager relationships with a consistent 4.5 customer service survey rating (5.0 scale)

EXECUTIVE RECRUITMENT CONSULTANT November 2011- March 2015 Recruiting assignments on both short and long-term contracts

● Aug 2014 - Mar 2015 Contract with Centurylink Communications Denver, Co

Managed Requisition load of 25-40 Telecom Positions including Sales, Sales Engineers & IT

● Mar 2014 - Aug 2014 Contract with Ascent Resourcing Denver, Co

Source and Cold Call recruiting within the Oil & Gas industry

● Jan 2014 - Mar 2014 Contract with SR Clarke LLC Denver, Co

Source and place Project Managers in the Commercial Construction Industry

● Nov 2013 - Jan 2014 Contract with Xcel Energy Denver, Co

Source and manage Engineering Requisition loads of between 20-40

● Aug 2012 – Oct 2013 Contract with Be Your Best, Inc. Remote out of Bowling Green, Ky

Source and place high level technical candidates for IBM (client)

Successfully placed 4 technical candidates within first 6 months of hire (IT SW Sales, IBM Telecom Sales, IBM Pre-Sales Technical, IBM Websphere Consultant)

Consistently recruited high level Associate Partner (Director/VP) roles in multiple disciplines including eCommerce/Mobility, Enterprise Asset Management, Business Process Management & Distribution RougeSearch / The Recruiter Academy (On Contract) May 2011 – June 2012 SR. Executive Recruiter (W2 employee) January 2005 – May 2009 Top Achievements during tenure(s)

● Top 2 producer for identifying highest # of qualified and hired candidates for Fortune 500 financial institution client.

● Top producer for identifying highest # of qualified and hired candidates for Fortune 100 manufacturing client. o Identified 6 top level candidates within first 10 days of critical search for client that previously produced just 1 candidate from client’s in-house and outsourced recruiting sources o Identified 5 high level critical Executive Leadership candidates clients were unable to identify in previous 6 to 12 months (VP of Audit, VP of Tax, VP of Finance)

● Filled 2 critical to fill positions in 3 months that had been vacant for 6 & 8 months respectively prior to my engagement on the search

● Consistently chosen by RougeSearch partner team to work on critical to fill positions for highest profile clients o Division Presidents for $6BB National Home Builder o VP’s of Sales, Marketing, Finance, Civil Engineers and Land Development

● Performed full cycle recruitment of both Technical and Non Technical professionals in the Banking, Engineering, Financial Services, IT, Home Building, Manufacturing, and Sales disciplines o Investment Executives/Wealth Managers & Financial Advisors with sizable books of business

● Specialized in building and managing relationships with all stakeholders including hiring managers and leaders within LOB as well as HR hiring team executives. Tasked with educating, strategizing, influencing, collaborating and updating all levels of hiring team

● Managed all recruiting assignments/projects from start to finish from the Client Intake session to presenting offer to selected candidate

● Developed sourcing strategy and delegated tasks to team members accordingly

● Developed and executed targeted candidate marketing strategies

● Effectively crafted, created and implemented Candidate Relationship Management/pipeline marketing strategies including viral marketing campaigns (emails, newsletters, phone, etc.).

● Effectively negotiated, pre-closed and closed candidates ensuring candidate acceptance of client offer

● Company Writer during client in-take sessions (via conference call or meetings) tasked with creating/crafting ideas and content specific to client’s desires for purpose of marketing to candidates to entice them into hiring process and/or into hiring pipeline.

● Consistently selected by team for candidate resume writing and editing

● Excelled in fast-paced continuous improvement environment. Part of weekly professional development reading group during tenure designed to consistently share new ideas based on the chosen business book of the month Unisys Corporation May 2009 – November 2011

FSE (With Secret Clearance; Bowling Green, KY)

Manage a 3 state territory (KY. IN., Ohio) of 26 Radio Frequency Identification (RFID) sites for the Department of Defense

● Project manager during all site installations including collaborating with various departments to gain ideas and strategies and execute ideas in timely manner

RougeSearch / The Recruiter Academy (RA) January 2005 – May 2009 Boutique Agency Recruitment Firm utilizing Retained, Contingency and RPO models Executive Recruiter (Plymouth, Mi)

Communications Expense Group (CEG) (Telecom Audit) November 2003-January 2005 Sales Director (Denver, Co) Consistently achieved monthly sales quota during entire tenure EDUCATION

Eastern Michigan University

St. Mary’s College 2 years of business studies (Scholarship basketball player – NAIA)

Recruiter Academy Certified Recruiter (RACR) 2008

Security + Certification (CompTIA August 2011)



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