Name: SHWETA DAVE

Contact : +1-919-***-****

Email : adyjmh@r.postjobfree.com

Project Manager/Scrum Master/Lead QA Analyst/System Analyst/Functional Consultant

SUMMARY:

Certified Scrum Master (CSM), Master’s in computers with 13 years of Experience in Software Industry

Expert in driving Agile best practices with more than 7 years of experience in driving ceremonies like Daily Stand-Up, Sprint Planning, Backlog Grooming, Sprint Retro, Agile Games.

Adept at refinement, story splitting, estimation, velocity, retrospection, Estimation techniques like Dot Voting, Planning Poker, Affinity Mapping, and Ordering Methods.

Proficient in Scrum Master, System Analyst/Business Analysis, Project Management, Project estimation, Sizing, Budgeting.

Seasoned in Scrum, Agile and Waterfall model of SDLC.

Expert with more than 8 years of experience in elicitation techniques like Stakeholder Analysis, Brainstorming, Focus Group Interviews, Interface Analysis, Prototyping.

Handled Infrastructure Projects with various responsibilities Project Planning, Budget management, Procurement,

Quality control, Progress Monitoring, Project Closure.

Proficient with more than 8 years of experience in translating stakeholder requirements into tangible deliverables such as functional specifications, metadata mapping, use cases, user stories, workflow, process diagrams, wireframe creation and data flow/data model diagrams.

Excellent track record in escalate impediments, remove team roadblocks, manage risks & dependencies.

Accustomed to configuring and managing Microsoft Azure boards, JIRA, Confluence, Gantt Chart for end-to-end task management (Requirement Gathering, Test Case Creation, Reporting, Integration with Release management tools) and knowledge management of Agile projects.

Efficient in training QA team, business users and conducting User acceptance testing.

Coherent in Data Life Cycle Management, Micro services architecture, Integration and Interaction Frameworks.

Adept in end-to-end working experience of Cloud, Desktop and Mobile software (Digital Transformation) products from requirement analysis to Implementation.

Adroit in Data cleansing, Data mapping, ETL process, RDBMS, Data Definition Language, Data Query Language, Data Manipulation Languagein MS SQL, Oracle and tools like TOAD, SQL Developer.

Technical skill includes working with Unix commands, SOAP & REST WS, Crystal report, Micro strategy reports.

Seasoned in preparing and presenting metrics, reports to higher management,

Handled projects with DevOps technologies (CI/CD pipeline, Jenkins and Groovy, Python, Shell scripting for automation, Docker and EKS/Kubernetes, Databases provisioning and automation.

Responsible, analytical, forward - thinking and adaptable person with a track record of problem- solving, strategic planning and resolving complex issues.

Effective result-oriented team-player with excellent verbal and written communication skills along with capability to learn and handle new technologies.

Excellent team building, collaborative, coaching and mentoring, stake holder and vendor management, client communication capabilities.

TECHNICAL SKILLS

Product/Project Management

Tools

JIRA, KANBAN Board, Azure Board, Microsoft Project, Bugzilla,GoogleAnalytics, Gantt Chart, Knowledge of Lean six sigma

OfficeTools

MSVisio,MSExcel,MSPowerPoint, MSWord, MSAccess

Document Management & Knowledge Management

MS SharePoint server, Confluence, HP ALM, Jira Test, Azure

DataAnalysis/Visualization

OracleSQL,MS SQL, Crystal Report, MicroStrategy, QlikView.

OperatingSystems

Windows,MacOS, Linux

Web & Web Service

Fiddler, Firebug, Putty(Unix), HttpWatch, XML Spy

Certification

Certified Scrum Master from Scrum Alliance.

Certified PMP

EDUCATION:

Bachelor of Computer Application - 2005, Jay Narayan Vyas University Jodhpur

Master of Computer Application (MCA) From Jay Narayan Vyas University, Jodhpur in 2008 with 71.16%.

EXPERIENCE:

State of NY(HPD Department) Mar 2023– Till Date

Project Manager/ Scrum Master

Responsibilities:

Handled the projects 420 C, PROS public and admin portal for the security vulnerabilities

handled all the agile ceremonies.

Adhere of the process for scanning Static, Dynamic, HCL scan. using VERACODE tool and Bootstrap tool.

Produce unique solutions for complex problems and ensure satisfaction from all parties.

worked closely with UAT and OTI Team for the testing and successful sign off.

Handled PROS/420C application, integrations with the new requirements as per User requested.

Worked with BA team in creating Milestones and user stories for 420C and PROS, Handled all the agile ceremonies Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives & Reviews, and Daily Standups.

updating the Bi weekly reports for PMO meetings.

Helped Team in sizing the stories sprint wise to achieve the Milestones in every PI.

Tracked Velocity: Tracked and communicated team velocity and sprint/release progress.

Facilitated Release Planning Sessions: Collaborated with team and business owners to determine what each Release should include and when it should be delivered.

Iteration Planning Sessions: Prioritized highest-value product deliverables.

Daily Standup Meetings: Encouraged collaboration in very brief meetings to rapidly take the pulse of the project, address challenges, and coordinate team activities

Iteration Review/Demo Sessions: Demonstrated completed functionality to key stakeholders showing progress; gained important feedback that was implemented fast.

SharePoint used to manipulate content and site structure, create and delete sites, enable and disable product features, configure basic workflows and manage analytics.

Used Content page and various content type to defined the metadata, workflow, and behavior for a category of items in a SharePoint list or document library.

Involved in share point site migration to Microsoft 365.

Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.

Involved with development in all the release (including Hot fix), scheduling release meeting and making sure release was successful and communicated back to Users.

Environment: UAT & OTI, VERACODE, Bootstrap, HCL Scan, Vulnerability, Agile Scrum, MS Project, Azure Boards, JIRA, Web services- SOAP/REST, Oracle DB.Web Services, SOAP, WSDL, SQL/PLSQL,, Http Watch, XML, MS Excel/Word/Access/ Power point.

Premier Inc, Charlotte, NC Feb 2022– Feb 2023

Project Manager/ Scrum Master

Responsibilities:

Create and maintain product backlog, create user stories, use cases using Azure Boards & Jira for SARA and CAMS Application. Review and update backlog items consistently discussing with stakeholders and technology teams.

Produce unique solutions for complex problems and ensure satisfaction from all parties.

Handled SARA/CAMS application, integrations with the new requirements as per User requested.

Worked with BA team in creating Milestones and user stories for SARA and CAMS, Handled all the agile ceremonies Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives & Reviews, and Daily Standups.

Helped Team in sizing the stories sprint wise to achieve the Milestones in every PI.

Tracked Velocity: Tracked and communicated team velocity and sprint/release progress.

Facilitated Release Planning Sessions: Collaborated with team and business owners to determine what each Release should include and when it should be delivered.

Iteration Planning Sessions: Prioritized highest-value product deliverables.

Daily Standup Meetings: Encouraged collaboration in very brief meetings to rapidly take the pulse of the project, address challenges, and coordinate team activities

Iteration Review/Demo Sessions: Demonstrated completed functionality to key stakeholders showing progress; gained important feedback that was implemented fast.

SharePoint used to manipulate content and site structure, create and delete sites, enable and disable product features, configure basic workflows and manage analytics.

Used Content page and various content type to defined the metadata, workflow, and behavior for a category of items in a SharePoint list or document library.

Involved in share point site migration to Microsoft 365.

Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.

Involved with development in all the release (including Hot fix), scheduling release meeting and making sure release was successful and communicated back to Users.

Managed complex and cross-functional Projects, from design and development, until production.

Involved in Business and User requirement analysis and coordinated with offshore team for further design and development.

Owned complete delivery from offshore and managed two critical projects delivery of SARA/CAMS and corporate website redesign

Majorly involved in Offshore/onshore coordination, estimation, resource management and other logistics to deliver the product as per timeline.

MetLife Inc, Cary, NC Oct 2018 – Feb 2022

Project Manager/ Product Lead/ Lead QA Analyst

Responsibilities:

Business analysis, Use case creation, defect review, e2e business process definition, QAtesting support, UAT support, training end users on Front to Back solutions.

Key areas of end to end delivery ownership Treasury module, Domestic, International Payment modules, SWIFT integration.

Develop mockups and documentation of new features/development, Create BRD, FSD documents and translating business requirements in to T24 functionalities with all the stakeholder across multiple geographical location.

Creating requirements definitions for Property & Casualty (P&C) projects for Underwriting, Claims and Actuarial departments

Create and maintain product backlog, create user stories, use cases using Azure Boards& Jira. Review and update backlog items consistently discussing with stakeholders and technology teams.

Troubleshoot any limitations and potential problems from start to launch. Present options to clients and assist in deciding the best approach.

Work estimation, Velocity monitor, Metrix collection and Reporting to senior management.

Handling of agile ceremonies Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives & Reviews, and Daily Standups.

Document and lead remediation efforts and guiding the team to remove impediments by finding the right personnel to remove the blocker.

Produceuniquesolutionsforcomplexproblemsandensuresatisfactionfromallparties.

Preparation of Effort Estimates and Proposal for the application.

Working with business and development teams in requirements gathering and system understanding.

Automating the manual testcases (in .net framework)

Creation and Review of Test Plan/Test Strategy, Review Test Plan/Test Strategy with Business and Project management.

Test execution and Test Reporting

Published Detailed Test results, Involved in preparation of daily/weekly status reports and Monthly metrics.

Reviewing Test Results and Demo to the Business Users for all the Stories.

Environment: Agile Scrum, MS Project, Azure Boards, JIRA, Web services- SOAP/REST, Oracle DB.Web Services, SOAP, WSDL, SQL/PLSQL, Share point, Oracle, MYSql, XML, Putty(Unix), Http Watch, XML, MS Excel/Word/Access/ Power point.

MetLife Inc, Cary, NC July 2016 – Oct 2018

Project Manager/ Product Lead

Responsibilities:

Organize agile ceremonies Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives & Reviews, and Daily Standups.

Coordinate with client side Product Owner to Create and maintain product backlog, Support in Creating user stories, use cases using Jira. Review and update backlog items consistently discussing with stakeholders and technology teams.

Organize sprint work with development team to escalate impediments, remove team roadblocks, manage risks & dependencies.

Actively involved in brainstorming and JAD session with the client in order to identify all the business requirements for Property & Casualty (P&C) project development.

SharePoint used to manipulate content and site structure, create and delete sites, enable and disable product features, configure basic workflows and manage analytics.

Used Content page and various content type to defined the metadata, workflow, and behavior for a category of items in a SharePoint list or document library.

Involved in share point site migration to Microsoft 365.

Actively involved in brainstorming and JAD session with the client in order to identify all the business requirements for Property & Casualty (P&C) project development.

Support team in work estimation, Velocity monitor, Metrix collection and Reporting to senior management.

Document and lead remediation efforts and guiding the team to remove impediments by finding the right personnel to remove the blocker.

Perform Data Analysis by writing complex SQL queries, Use case determination and creating user stories in Jira.

Worked on property and Casualty area, handled agent under writing, Guidewire application including policy center and billing center application.

Handled Auto and Home under Guidewire application.

Coordination with team across multiple location, assign, review and report work allocation.

Plan, Develop tasks, dependencies and risk mitigation strategies and review with stakeholders.

Analyze historical data derive critical uses cases, gap analysis and maximum test coverage.

Document and share own learning’s from the project, seek information and leverage knowledge from other modules.

Provide inputs for the Requirements Traceability Matrix (RTM).

Understand the test cases / scenarios, design and develop simple scripts using specialized testing tool(s).

Use specialized testing tool(s) to execute the respective scripts, modify the scripts as required, identify, classify and raise defects, and participate in defect triages.

Create test analysis report for the assigned modules. Implement specific activities of the Defect Prevention Plan.

Environment: Agile Scrum, MS Project, JIRA, Confluence, Adobe XD, J2EE, Java Flex, UNIX, Tomcat, Apache HTTP server, Web logic, Oracle, MySql, HP ALM.Web Services, SOAP, WSDL, SQL/PLSQL, Shell Scripting, Ruby, SharePoint, Oracle, MYSql, XML, Toad, Fiddler, Putty(Unix), HttpWatch, XML Spy, winFcp, MS Excel/Word/Access/ PowerPoint.

IBM, Mumbai, India June 2013- Jan 2016

Sr. Project Manager/ Business Analyst

Responsibilities:

To function as onsite project lead and act as the single point of contact between stakeholders, development and testing teams.

Create functional and technical requirements, wireframes, AS-IS & TO-BE flow diagrams, BRD, SRS, DFD, Use Cases, User Stories, User Manuals and conduct walkthroughs and FRS reviews sessions with stakeholders.

Maintain and refine backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy using tools like Jira, Confluence and SharePoint.

Involved in Scrums, Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives & Reviews, and Daily Stand-ups.

Perform Data Analysis by writing complex SQL queries, Use case determination and creating user stories in Jira.

Organize the requirement elicitation meetings, use case review and define the testing scope and test strategy.

Coordination with team across multiple location, assign, review and report work allocation.

Plan, Develop tasks, dependencies and risk mitigation strategies and review with stakeholders.

Analyze historical data derive critical uses cases, gap analysis and maximum test coverage.

Perform database testing on Oracle & Vertica db’s to validate the data type, field size, constraints, indexes stored procedures and joins.

Validate web services (SOAP & REST) and XML with tools like ‘SOAP UI’ & XML Spy for the local WSDL/With URL.

Attend the regular client call, discuss the testing status and publish report of activities like test results, test case coverage, defects discovered, defect status, performance baselines, execution status report (daily, weekly etc.) to the client.

Prepare & publish the metrics dashboard Daily, weekly and during sprint completion.

Escalate the issues about project requirements (software, hardware, resources) to Project Manager.

Documentedandimplementedprocesses/proceduresforfuturetrainingpurposes.

Involved in peer-to-peer code review sessions; suggested changes to accomplish team goals.

Member of the teaminvolvedindiscussionsaboutfuturetechnologiesacrosstheorganization.

Daily status calls with onshore team and weekly call with customer.

Raising defects and tracked till closure.

Have supported the UAT team.

Interacted actively with the Automation and Functional experts.

Environment: Agile Scrum, MS Project, JIRA, Confluence, Adobe XD, J2EE, Java Flex, UNIX, Tomcat, Apache HTTP server, Web logic, Oracle, MySql, HP ALM,Web Services, SOAP, WSDL, SQL/PLSQL, Shell Scripting, Ruby, SharePoint, Oracle, MYSql, XML, Toad, Fiddler, Putty(Unix), HttpWatch, XML Spy, winFcp, MS Excel/Word/Access/ PowerPoint.

Xalted Information System, Mumbai, India. Nov 2008- Jan 2013

Project Lead

Responsibilities:

Responsible for working on all phases of software life cycle including Requirement Review, Test plan development, Test case development, Test Execution & Implementation (Prod checkout).

Created automation framework using RUBY Watir&FireWatir gems to automate web application in both IE and Firefox browser.

Testing ETL test results and flat file data for accuracy by writing UNIX Shell script.

Tested Web services (SOAP and REST) and XML with tool called 'SOAP UI' for the local WSDL / with URL.

Perform database testing on Oracle, MYSQL, Sybase databases to check the field size, data type validation, check constraints, indexes, stored procedures and Joins; ensure data integrity and validate the inserted and updated data.

Tested TIBCO messaging which was used to communicate information between multiple web services.

Testing FTP and SMPT services.

Worked on platforms including Client Server Architecture, Web applications, SOA architecture, and web services. Designed Test Strategy, Use Cases, Functional test cases and Regression test suites.

Check the data flow between UI, Middleware and DB using Fiddler & Firebug.

Working with an Agile, Scrum methodology to ensure delivery of high quality work with every iteration.

Participated in Sprint Planning meetings, review; user stories for the upcoming sprint.

Testing Determine effective quality metrics, Establish quality criteria / release criteria. Testing applications under test for Browser Compatibility, Operating System Compatibility, Functionality, Navigation, Presentation, and Usability.

Defect management using Bugzilla.

Ensuring content and structure of all the testing artifacts are documented in SharePoint Tool.

Building test strategy for Web applications, SOA applications & Client server applications. Testing applications in multiple platforms like MYSql, Sybase, Flex, J2EE and Operating system Unix, Linux, Mac and Windows.

Experience in test planning, reporting, risk analysis, tracking key measures and metrics.

Experience in working with teams located in different geographies.

Environment: J2EE, Java Flex, UNIX, Tomcat, Web logic, Oracle, MySql, Tibco,Web Services, SOAP, WSDL, SQL/PLSQL, Shell Scripting, Ruby, watir gem,firewater gem, SharePoint, Sybase, Oracle, MYSql, XML, Flex, Tomcat, Apache HTTP server, Toad, Fiddler, Putty(Unix), HttpWatch, XML Spy, winFcp, MS Excel/Word/Access/ PowerPoint, Bugzilla, VM Ware.

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