Customer Service Automotive Repair
Resume:
Raul Delgado
Las Vegas, NV *****
adyjlp@r.postjobfree.com
I have the natural ability to lead people. Excellent communication skills and can handle multiple projects simultaneously. I have proven track record in completing tasks on or before schedule and great sense of work ethic. Managed the day to day functions of building maintenance. Responds to customers' requests in a professional and timely manner while providing excellent customer service. Ready for a new environment to put to test and proven skills to use. Willing to relocate: Anywhere
Work Experience
Commercial Sales and Delivery
Auto Zone
2016 to August 2020
Masrhall, MI
• Provide prompt, courteous and accurate service.
• Provide honest and trustworthy advice to customers regarding the best products that fit the customers' expectation.
• Responsible for delivery of parts to our commercial customers.
• Ability to lift load and deliver merchandise.
• Picks up returns, cores and parts from nearby stores or outside vendors.
• Follows all company policies, procedures, dress code and management direction, including all fleet and safety policies.
• Handle cash and charge transactions and operated cash registers per company policy
• Maintain product knowledge and current promotions through Auto Zone system and information resources.
• Ensures that merchandise is restocked and placed in their respective areas.
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives.
• Ability to diagnose automotive problems and recommend solutions. Self Employed
Delivery and More - Lansing, MI
June 2007 to August 2017
• Roofing, painting, electrical, and carpet repair.
• Inspected work for completeness.
• Assisted, participated and completed projects to meet deadlines.
• Ensured repair records were completed and up to standards.
• Established clear procedures for handling repairs.
• Recognize importance of accuracy.
• Delivered goods thru out the state of Michigan
Poker Dealer
Trippers - East Lansing, MI
February 2010 to August 2015
• Dealt poker tournaments while maintaining a safe environment for all.
• Followed Robert's rule of poker guidelines when ruling on a hand.
• Answers all players questions professionally.
• Call for floor when needed.
• Continued proper math techniques.
• Sell chips, make change, take rake.
• Continuous observation of everyone and everything! Education
Diploma in Certificate Automotive Repair
Lansing Community College - Lansing, MI
Skills
• Interpersonal Skills
• Excellent Communicator
• Strong Customer Service Skills Troubleshooting
• Detail oriented
• Dependable
• Follow-through in a fast paced environment Strong listening skills
• Goal Setting, achieving and exceeding goals Strong Carpentry Repair
• Supervisory Skills
• Intuitive listener
• Superior Customer satisfaction Expertise in Plumbing
• Team player and Multi-tasking Records Management Proficient at handling customer complaints in a timely manner
• Automotive Repair
• Vehicle Maintenance
• Roofing
• Sales Management
• Operating Systems
• Help Desk
• Driving
• Automotive diagnostics
• Customer service
• Mechanic Experience
• Mechanical Knowledge
• Brake Repair
• Oil Change
• Marketing
• Basic math
• English
• Multilingual
• Guest services
• Computer literacy
• Sales
Languages
• Espanol, English - Fluent
Certifications and Licenses
Forklift Certified
February 2015 to February 2018
Chauffeur license
November 2020 to Present
Professional limousine driver's license
Motorcycle License
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