Front Desk Data Entry

LAUREL ROBERT WINTER

********************@*****.*** 509-***-**** Yakima, WA 98902

SKILLS

Answering Phones

Verbal and Written Communication

Computer Skills

Operations Support

Community Service

Teamwork and Collaboration

Telephone Etiquette

Clerical Support

PROFESSIONAL EXPERIENCE

Front Desk Patient Coordinator North Star Lodge, Externship - Yakima, WA 04/2022 - 04/2022

Answered telephone calls to offer office information, answer questions and direct calls to staff.

Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Carried out front office duties utilizing data entry skills in framework of medical database.

Managed office logistics by scheduling appointments, maintaining files, and collecting payments.

Front Desk Receptionist for Disability Services at Yakima Valley College, Worl-Study 01/25/23 to currently and for the rest of the school year.

Used Microsoft Teams to communicate with my lead and my boss.

I used my Excel skills to fix spreadsheets.

I assisted students with general information about the Disability Services and hand out flyers.

Make phone calls to students to update their information in the system.

EDUCATION

Yakima Valley Community College, Yakima, WA EXPECTED IN WINTER 2024

Associate of Applied Science Medical Office Assistance

Dean's List [Fall/Summer and 2021]

[Marie and Will Hackett Scholarship] Scholarship Recipient

[2.95] GPA

CERTIFICATIONS

Access, Medical Terminology, Keyboarding 40 wpm, Excel

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