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Customer Service Team Member

Location:
Grand Prairie, TX
Salary:
22
Posted:
July 26, 2023

Contact this candidate

Resume:

Ton Nguyen

**** ****** **

Grand Prairie, TX, ***52

972-***-****

adyjko@r.postjobfree.com

Professional Experience

Fedex

**** * ********* **, ********, TX 75141

****-****

Description

Delivery Drivers perform various duties such as delivering packages in a timely manner, providing excellent customer service, operating a company vehicle while driving in a safe manner, obeying traffic signs and laws.

• Load and arrange packages during delivery and pick ups and maintain clean vehicle, delivery tools and documents.

DHL delivery company

Fort Worth International Airport,

1640 W 23rd St Ste 400, Dallas, TX 75261

2018-2019

Sergio manager

Description

Delivery Drivers perform various duties such as delivering packages in a timely manner, providing excellent customer service, operating a company vehicle while driving in a safe manner, obeying traffic signs and laws.

• Load and arrange packages during delivery and pick ups and maintain clean vehicle, delivery tools and documents.

Amazon drivery driver

2016-2018

4601 Gold Spike Dr, Fort Worth, TX 76106

Zack manager

Description:

Delivered packages in a timely, accurate, and safe manner while following all applicable safety policies and procedures.

Auto truck

Amcor Rigid Plastics 817-***-****

Andy “General Manager”

4324 Fleetwood Rd, Fort Worth, TX 76155

August 2016 - September 2016

Assembly line contact case

●Prepare boxes for assembly line

●Waiting for contact cases to load up and package for shipment

●Testing the quality of each cycle every hour .

●When 32 boxes 45lbs a box are all loaded up on a pallet transfer by pallet jack to get ceramic wrap and ready for shipment .

●Keep area clean and machine at all time.

●Prepare to fix any warning indication .

Vandergriff honda 817-***-****

Yuni Chong “General Manager”

1104 W Interstate 20, Arlington, TX 76017

October 2015 - February 2016

Sale consultant

●Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

●Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins;

responding to inquiries; recommending sales campaigns and promotions.

●Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

●Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

●Closes sales by overcoming objections; asking for sales;

negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services,

and financing; collects payment; delivers automobile.

●Provides sales management information by completing reports.

●Updates job knowledge by participating in educational opportunities; reading professional publications.

●Enhances dealership reputation by accepting

ownership for accomplishing new and different requests;

exploring opportunities to add value to job accomplishments.

Auto Truck Group 817-***-****

Trinadad “Manager

711 Airway Dr, Fort Worth, TX 76106

Installation Mechanic Technician

May 25 - Aug 18 "Layoff"

● Understand and diagnose problems

● Repairs and modifications to truck mounted equipment

● Problem solving under little or no supervision

● Installing custom 3m decal on variety pest control truck

● Soldering

● Installing pest control sprayer

● Cutting metal

●Equipment required “ Using air tools,hammer,wrench, screwdriver,Phillips screwdriver,monkey wrench/ pipe wrench,scraper,wire stripper, hand drill,vise,

pliers,toolbox,electric drill (drill) bit “to install rear sensors detection”,power saw,power sander, wire,nail,washer,nut,wood screw,machine screw,bolt.

Jamba Juice 972-***-****

3040 W Camp Wisdom Rd Ste 100, Grand Prairie, TX 75052

Albert Bailey

Sep 2013 – Sep 2014

Team Member

●Receive payment by cash, check, credit cards, vouchers, or automatic debits.

●Assist customers by providing information and resolving their complaints.

●Greet customers entering establishments.

●Answer customers' questions, and provide information on procedures or policies.

●Stocking products, managing facility

Fro-yo cup 817-***-****

Kevin Tran, Arlington, TX

Team Member, Oct 2012 – Dec 2012

●Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

●Store food in designated containers and storage areas to prevent spoilage.

●Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.

●Remove trash and clean kitchen garbage containers.

●Use manual or electric appliances to clean, peel, slice, and trim foods.

●Keep records of the quantities of food used.

●Operate cash register, handle money, and give correct change.

●Load dishes, glasses, and tableware into dishwashing machines.

●Package take-out foods or serve food to customers.

●Receive payment by cash, check, credit cards, vouchers, or automatic debits.

●Issue receipts, refunds, credits, or change due to customers.

●Assist customers by providing information and resolving their complaints.

●Greet customers entering establishments.

●Answer customers' questions, and provide information on procedures or policies.

●Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

●Stock shelves, and mark prices on shelves and items.

●Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

●Supervise others and provide on-the-job training.

Education

Tarrant County College, Arlington, TX

Physical Therapy Candidate, May 2014

James Bowie High School, Arlington, TX

High School Diploma, May 2012

Additional Skills

●Bilingual, English and Vietnamese

●People management skills

●Verbal communication skills

●Creative thinking skills

●Organizational skills

●Effective listening skills

●Teamwork skills

●Quick learning skills

●Multi-Tasking



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