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Real Estate Customer Service

Location:
Frisco, TX
Salary:
Negotiable
Posted:
July 26, 2023

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Resume:

SUMMARY OF QUALIFICATIONS

Consultative sales and business development

Customer relationship management

Uncontested work ethic and solution-oriented mindset

Strong verbal and written communication and organizational skills

Strategic with great attention to detail

Excellent presentational, negotiation and recruiting skills

PERSONAL EXPERIENCE

Caregiver for Mom, Orange, TX 2019 – 2020

Mom had Alzheimer’s and needed 24-hr care

Once she passed 8.16.2020, I returned to Frisco in Dec 2020

Cooked all her meals, cleaned her home, laundry, and helped her bathe until she went into a Nursing Home and gave her lots of love and care

PROFESSIONAL EXPERIENCE

Dayna Simmons Real Estate, Beaumont, TX

BUYERS SPECIALIST 2020

Became a market expert in the Beaumont metropolitan area

Created a cold call list and new warm lead list as I built new prospect relationships

Devised unique ways of creating and processing new residential relationships

NatFunding F/C, Plano, TX

FUNDING CONSULTANT 2018 - 2019

Processed loans for non-owner occupied residential and commercial real estate investors

Found investors for Flip & Fix, Rental, new construction, and Line of Credit loans

Developed new relationships with clients through networking with builders and investors

Legacy Realty Group, Frisco, TX

BROKER, TENANT REPRESENTATION AND DEVELOPMENT 2017 - 2019

Represented Office, Flex, and Medical clients in renewing, relocation, or ground-up built-to-suits

Provided extensive customer service through building tours, data research and negotiations

Assisted in Property Management for Medical building owners

Self-employed as Caterer, Plano, TX 2016 - 2018

Catered parties/dinner for 8-160 people in my own kitchen. I’m a foodie and enjoyed this part-time position

Principal Financial Group, Addison, TX

REGISTERED REPRESENTATIVE 2014 – 2017

Advised and assisted personal clients in creating portfolios for investments, retirement and 401ks

Licensed Texas Property & Casualty, Life/Health insurances, and securities licenses Registered Representative

Sold 401k Plans to B2B opportunities

Fran Piegari Allstate Agency - Dallas, TX

EXCLUSIVE AGENCY OWNER 2011 - 2014

Exclusive Allstate agency owner responsible for sales and operations

Licensed for Texas Property & Casualty and Life/Health insurances

Maintained current customers and developed new client relationships

Hired and trained licensed staff

During my 3 years of ownership, I Increased agency growth goals by 20%

Black’s Guide - Dallas, TX

REGIONAL SALES DIRECTOR/PUBLISHER 1996 – 2010

Managed Regional Office--encompassing 6,100 real estate buildings throughout the market in the 4 guides, which I published and edited, including online advertising sales

Developed and sold 5 new wall maps, adding $160,000 in revenue

Managed development of the industrial guide, adding $150,000 in revenue

Doubled sales revenues in four-year period

Proficient in advertising sales, branding, and marketing

Built strong relationships with real estate owners, developers, brokers, and managers throughout the Metroplex

Provided management for five other offices while they were in transition

EDUCATION

University of Texas at Dallas – Bachelor of Science in Business Administration, Cum Laude

Texas Licensed Real Estate Broker – 1989 to present

Registered Representative with Principal Financial for State and Federal licensing – 2014-2017

COMMUNITY LEADERSHIP AND SERVICE

Operation Once in a Lifetime

4Word Women

Prestonwood Baptist Church member

DREM

CREW



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