Front Desk Security Officer
Resume:
Naj’la ( NAJ-LA ) Walker
I am a hard worker. Every job I have held I was promoted to a higher position due to my A+ work ethic. I am a very quick learner and can be a great asset to any team! Philadelphia, PA 19151
*************@*****.***
1. FOOD SAFETY CERTIFIED!
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Account Maintenance Specialist
Vanguard - Malvern, PA
October 2022 to Present
I work for Vanguard, it’s a remote work from home job, Vanguard is a 401k, Investments, Brokerage, Stock, Retirement Account company.
• I have experience on a computer and monitor
• I have experience with Excel, Microsoft Teams, Outlook, One Note, Crave, Gen eyes, BPM and etc.
• I assist clients with whatever type of questions they have.
• I add/remove beneficiaries
• I add bank accounts
• I update security questions and etc.
• Whatever they need assistance with that’s what I do whether it’s them needing to be transferred or me actually doing the work for them on my end.
Nursing Home
Fairmount Long Term Care - Philadelphia, PA
April 2021 to Present
I have Nursing Home experience along with dealing with the elderly.
• Waverly Heights 3 months
• Fairmount Long Term Care 2+ years
Front Desk Receptionist
Fairmount Long Term Care - Philadelphia, PA
April 2021 to Present
I am a Front Desk Receptionist, I did with whoever walks inside the facility! Vendors (Truck Orders / Deliveries)
Transfer Calls
Inbound/Outbound Calls
Interviews
Meetings
Visitors
Hospices
: anything you came name that’s comes there a front door I handle deal with and show them where to go I tell them who they’ll be meeting with and confiding their meeting whoever it is their meeting with or here to see.
Documentation( a lot ) I deal with filing away paperwork, sorting and organizing paperwork. Allied Universal Security Officer
Allied Universal - Philadelphia, PA
Present
I am currently a security officer for Allied Universal. After just one month of me working at my assigned site I was asked to take on the new position of a supervisor. I work multiple posts such as the front desk, the front booth and the back gate booth. Some of my job duties are controlled access, keeping track of who enters and leaves the facility, doing rounds and documenting what I see on a daily log, responding to anything that seems suspicious, checking the fire alarms to make sure they are functional, transferring calls to their designated positions, verifying appointments for the entire building and responding appropriately to emergency situations. Di Bruno Bros
Supermarket - Wayne, PA
March 2021 to April 2021
I work as a prepared foods associate.
Waverly Heights
Retirement Home - Gladwyne, PA
December 2020 to March 2021
I was a Server for Dining Services, I use to take the residents orders and serve them their food, desert and appetizers, walk around and make sure they were okay, and didn’t need anything else. McDonald’s Shift Manager
Tanway Enterprise - Philadelphia, PA
June 2018 to November 2020
Mc’Donalds Manager. basically running the store, making sure customers get help, making sure drive thru is moving, food is fresh, and hot, making sure the customers are satisfied with everything they need, making sure their comfortable while they sit in and eat, making sure our music is playing at a right volume not to loud, not to low.
Philadelphia Zoo
Philadelphia Zoo - Philadelphia, PA
October 2019 to December 2019
I work with Admissions, Ticket Booth & Ticket Scanning & Parking. Front Desk Experience, answering phone calls, sending callers to their extensions, checking people in, Ticket Scanning scanning everyone’s tickets with the ticket gun making sure their correct & are able to come inside the zoo, parking garage just scanning their membership card or giving them a parking ticket if they don’t have a membership.
Housekeeping
Embassy Suites by Hilton - King of Prussia, PA
March 2018 to May 2018
Cleaning hotel rooms.
Embassy Suites
B&H Solutions - Philadelphia, PA
April 2017 to May 2018
Buffet director, making sure dishes were getting cleaned, making sure the customers were getting everything they needed, making sure we didn’t run out of anything, restocking coffee, sugar, milk, food, anything they needed. Making sure tables were wiped down & sweeping & vacuuming. School helper
Global Leadership Academy - Philadelphia, PA
April 2017 to May 2018
I use to deliver snacks to each classroom, twice a day, I use to help the lunchroom by drying dishes, wiping tables, handing out food.
Cleaning Service
Cleaning - Philadelphia, PA
March 2017 to April 2018
Cleaned numerous restaurants each night from Monday through Friday including kitchens, banquet halls, bathrooms, vacuuming, sweeping, mopping, dusting and wiping baseboards.
• Knowledge of cleaning procedures and practices.
• Prior experience working with cleaning chemicals.
• Knowledge of safety practices.
Child Care
CCIS - Philadelphia, PA
January 2017 to April 2018
• Maintained professional, yet warm, relationships with families.
• Provide basic recreational and educational activities.
• Provided a safe, clean, and nurturing environment.
• Experience helping children with special needs.
Education
High school or equivalent
Commonwealth Connections Academy Cs - Philadelphia, PA September 2013 to June 2015
High school or equivalent
Skills
• Cooking
• Customer Service
• Training
• Cash Handling
• retail sales
• Inventory
• Communications
• Shift Supervisor
• Team Member
• Food Service
• Food Safety
• Restaurant Management
• Food Preparation
• Commercial Cleaning
• Kitchen Management Experience (3 years)
• Kitchen Experience (3 years)
• POS (3 years)
• Supervising Experience (4 years)
• Inventory Control (4 years)
• Restaurant Experience (3 years)
• Food Production (4 years)
• Merchandising (2 years)
• Serving Experience (2 years)
• Meal Preparation (3 years)
• Catering (3 years)
• Laundry (2 years)
• Busser (3 years)
• Host/Hostess (2 years)
• Leadership (3 years)
• Time Management (2 years)
• Security (3 years)
• Guest Services (3 years)
• Banquet Experience (2 years)
• Secretary (2 years)
• Typing (2 years)
• Health information (2 years)
• Medical terminology (2 years)
• Customer support
• Microsoft Word
• Purchasing (2 years)
• Epic
• Sales, Retail, Customer Support (3 years)
Certifications and Licenses
ServSafe
June 2018 to June 2024
Contact this candidate