Customer Service Office Assistant
Resume:
Ethel LA *****
************@*****.***
OBJECTIVE
Seeking a position that will allow me to become a production employee as a team player and become a valuable asset to
the company.
PERSONAL PROFILE
Great communication skills, receptive to constructive criticism, can maintain a positive and caring attitude with empathy towards others, ability to trouble shoot and solve problems. Friendly and outgoing person.
WORK EXPERIENCE
Footprint solutions
Merchandiser Feb 2023 - Mar 2023
Job Duties
Essential role help service multiple locations and customers on a recurring basis within a predetermined territory accepts scheduling and reporting to the stores for visits along with work hours and photo. Manage and display their products, implement plan-o-gram updates, stock displays or shelves, complete surveys and audits, assist in store remodels, tag products with security materials, inventory with scanne,other responsibilities as needed.
In-Store Shopper—Whole Foods
September 2021-present
Job Duties
Accepting orders through shopper app on company phone. Coordinating and assisting customers with their shopping
needs and take the task on behalf of them. Shop and stage orders. Assist cashiers with bagging items and assist the grocery team in restrocking items on the shelves and taking inventory.
Cashier/Customer Service – Home Depot
September 2020 – September 2021
Job Duties
Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payments. Handling cash in amounts up to 4k+. Provide excellent customer service, process customers'transactions, greet customers as they
enter/leave store, assist customers in finding certain products via communicating with departments. Drive sales by
offering store credit card and loyalty programs.
Administrative Office Assistant – UNO College of Liberal Arts,
Jan 2016 – Jan 2017
Job Duties
Answering multiple phone lines and address incoming calls in a timely and polite manner. Photocopy and collate
documents, fax and file documents accurately, sort and distribute correspondence throughout campus. Addressed and resolved complaints to clearly determine the purpose of the call. Organizing and scheduling student advising appointment and provided correct information, create student advising packages. Review files and records to answer requests for
information. Typing and maintain files.
Prioritizing tasks, organizational and planning skills
• Verbal communication with supervisors, public and coworkers
• Knowledge in MS Office
• Teamwork and problem-solving skills
• Customer service
• Cash management
SLECTED ACCOMPLISHMENTS/SKILLS
Microsoft Office, Type 55 wpm, digital design, painting traditional and digital (Huion Kamvas 12), creative drawing,
knowledge in MS Outlook email
EDUCATION
BRCC Aug 2019 – present
Major – Studio Art
University of New Orleans Undergraduate studies Aug 2015-Fall 2018
Major- Studio Art and Animation
Minor – Creative Writing 90 credit hours
30 credit hours in English
Madison Preparatory Academy – Baton Rouge, LA
Diploma – May 2015
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