Customer Service High School
Resume:
Miss NOBUKHOSI HLENGIWE DUBE
Identity: 841***-**-**-*** driving licence: code 08
Mobile: 082-**-**-***/072-**-**-***
Postal address: Box 1404, Richards Bay, 3900.
Email: adyjhz@r.postjobfree.com
Languages: IsiZulu, English, Sotho, Afrikaans and Setswana
High School Education
High School : St Victor High School 2003
Highest Standard passed : Grade 12
Subjects : IsiZulu, English, Biology,
Physical Science,
Mathematics and Geography
Tertiary Education
Institution : P C Training and Business College (2007)
Qualification : National Diploma in Business Administration (HRM)
Computer Skills : MS Word, MS Power point, MS Excel and MS Outlook.
Institution : Impilo Skills Development Centre
Qualification : HIV and AIDS Lay Counseling Course Certificate (2010)
Institution : Umfolozi College Richtek
Qualification : National Diploma in Public Management (still pending)
Computer Skills : MS Word, MS Power point, MS Excel and MS Outlook.
Knowledge and Skills acquired
Communication Skill
Teamwork
Planning and Organizing
Problem solving
Prioritizing Confidentiality Information
Data capturing Skill Analytical Skills
Work Experience
Employer : Enseleni CHC
Current position : Volunteer Pharmacy/Admin Clerk (Jan 20- Dec 2021)
Duration : 24 months
Key Responsibilities
-Attending to all admin related queries ordered by manager and pharmacist includes scanning of documents, filling, making copies, faxing, emailing, making and receiving calls at the office, keeping records receiving and ordering of stock for the pharmacy office in SCM, capture stock orders on the system and on stock cards prepare payment packs to be sent for payments to ppsd, calculating costs and charging clinics (payment) journals for the month, double checking of invoices for the month to make sure companies are paid and check on stock levels is up to date, now and again do follow ups on expired stock to be transferred to other health facilities if not needed in ours, be in contact with the suppliers in stock related issues, helping at the dispensary to give patients medication when needed and in issuing drugs(orders) for CLINICS, IMCI, PHC,EMERGENCY, TREATMENT ROOM, MARTENITY WARD,ARV clinic(THUBALETHU) and where required, assisting in stock count.
Employer : Enseleni C H C
Previous position : Volunteer Admin Operations (Jan 2018 – Dec 2019)
Duration : 24 months
Key Responsibilities
-Attending to patients and issuing new files and registering them on HPRS for records keeping, issuing files for dental, x-ray, emergency, chronic medications, minors and retrieving files on the system in confidentiality, taking and transferring calls to relevant departments, filling, faxing, ordering and receiving of stock for the reception assisting patients in the waiting area and wheelchairs directing them to the right rooms or places where they can get help for the day, confidentiality.
Skills Attained:
-Maintain confidentiality of work related issues including patients matters, working extra hours to finish work, organizing, planning for each day and month ahead, communication skills, teamwork, ability to work under-pressure and individually.
Work Experience
Employer : Ackerman’s Retail
Position : Assistant Manager (July 2014-November 2017)
Reason for leaving : End of contract
Key Responsibilities
-Attending to Payroll issues of permanent staff and casual staff, Managing staff leave forms and daily attendance, arranging monthly reports, Receiving of stock and counting accurately, Responsible for daily money banking, and monthly budget for the store, taking and making calls receiving and attending to emails planning and organizing monthly visits for the audits at the store, Stock management for the store as a whole and customer service daily, managing and preparing for the stock take(counting) at the store.
Employer : Kelly Recruitment Agency (July 2010-November 2013)
Position : Secretary, Personal Assistant, Switchboard Operator,
Receptionist (Different companies placed on contract)
Reason for leaving : End of Contract
Key Responsibilities
- Designing presentation programs, typing and keeping minutes for management meetings and planning, leave administration, recording incoming and outgoing mail, faxing receiving and sending calls and attending clients, booking for travelling, taking notes and emails records, working extra hours to finish work, cleaning, being the face of the company.
Employer : Department of Education (Examination)
Position : Administration Clerk (For in-service training)
(March 2008-June 2010)
Reason for leaving : End of Contract
Key Responsibilities
-Filling, recording, posting, attending to clients teachers, reporting to the team leader, taking and making calls, attending to exam question papers the receiving and unpacking according to schools, general administration, assisting at the reception on lunch hours, taking messages and issuing of matric certificate old and new and registration for writing exams.
References
Name
Designation
Company
Contact details
Zabe Ndlovu
H R Manager
Nseleni CHC
Nondumiso Mlotshwa
Pharmacy Manager
Nseleni CHC
Zama Ngcobo
Recruitment Specialist
Kelly Recruitment
Khaya Mfeka
Team leader
Dep of Education
Sabelo Mngadi
Manager
Ackermans Retail
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