ELIZABETH H. KIM

**** ********* **** adyjhb@r.postjobfree.com

Grapevine, TX 76051 Phone: 917-***-****

SALES / SALES MANAGEMENT EXECUTIVE

Key Account Management * New Business Development * Direct Sales & Reseller Partnership

Consultative & Solution Sales * Networking and Relationship Building * Contract Negotiations

PROFILE

Dynamic, results-driven, 15-year sales / sales management career focusing on software (ERP, SCM, HCM software, Cloud, Software Development, Digital Transformation, RPA’s, AI and more), technical solutions and services.

Expertise in driving new business through exploiting new territories and strong business acumen in most business industries (BFSI, MFG, Aerospace, Healthcare, distribution to name a few) mid-size to Fortune companies, key accounts, establishing strategic partnerships and dealer relationships to increase channel revenue such as Guess, Inc., Nokia, Northrup Grumman, Amgen, Toyota, Gap, Wells Fargo and etc.

Exceptional communicator with demonstrated success building relationships with C level executives.

Track record for consistently exceeding sales quotas.

High-caliber presentation, negotiation and closing skills.

Outstanding success in building and maintaining relationships with key corporate decision-makers, establishing large-volume, high-profit accounts with excellent levels of retention and loyalty.

Exceptionally well organized with a track record that demonstrated self-motivation, creativity, and initiative to achieve both personal and corporate goals.

Expert in building virgin territories with little to no leads. Many successes were made through cold calls and consistently making appointments with C level executives, assessing their corporate goals, understanding their challenges, organizational infrastructure, and business model; strategizing to successfully bring solutions to meet their objectives.

Successfully trained managed, trained and support sales staff with new proven sales methodologies to help them meet or exceed sales quotas.

Implemented, configured, created customized reports CRM’s (SalesForce, MS CRM, ZOHO, SUGAR, ACT) to fit optimum sales performance.

2019 – Present OTS Solutions

Director of Sales and Business Development

Sold Digital Innovation, Cloud, Software Development and RPA to drive business growth across 5 global locations, 300+ customers and 1,500 completed projects across many industries.

Schedule meetings with C executives through cold calling and networking in BCSI, Healthcare, Manufacturing industries

Implemented new systems and processes to measure sales revenue and accountability

Identified target market and messaging to expedite sales and revenue

Scheduled 10 opportunities with C executives in less than 30 days of starting with OTS with CEO organization such as Girl Scouts of America, Dallas International Airport and BNP

2015-2017 AcerGuru Fort Worth, TX

Founder, Consultant

Consulted with companies in IT struggling with winning and opening new sales opportunities. Grew sales and assisted with marketing foundation to lay the framework with proof-of-concept that can be described in this way, allowing sales management to reach their financial and strategic sales goals in a ‘new’ innovative ways. Two strong concepts – top down, leadership, optimize transparency, project & be proactive to future sales revenue, make-it-easy, automate technology to reflect your organization sales successful process. 2nd, give your team what they need, leadership, material, support, technology, strategy, realistic goals and more to motivate and want to WIN for you.

This comprehensive solution is designed for scaling an existing sales team, building a new team, reduce attrition or launching a new product or initiative. It begins with deep discovery and a customized project roadmap of priorities and be proactive to measure sales goal targets. Based on this, sales enablement tools (CRM such as Sales Force) and processes are developed, with ongoing one-on-one executive leadership coaching and expert operational support running concurrently. The final step is sales training and implementation, to ensure buy-in throughout the sales organization for lasting success.

2010-2015 Emvia, Inc. Allen, TX

Director of Sales & Business Development

Oversaw North America and Canada territory to drive software development utilizing Enterprise Architecture, MDM, Big Data, Software Development Sass or Project Model, XMPoint (Media Software) & Store Casting (CPG iPad Software) sales for me and my sales staff by maintaining, expanding customer base; managing staff and develop sound business partnerships to increase company visibility and increase sales. My responsibilities are to create a sales plan, quota and strategize opportunities in the market place and complete action plans; training staff, communicating job expectations; motivate and support sales staff to assist in exceeding sales quota’s productivity; build solid B2B relationships at aiming at developing and implementing growth opportunities.

Grew sales revenue for this young two year new company from $500k to $1.5 Mill in year two; current annual revenue $3 Mill of which $1 Mill is an annual residual revenue.

Developed a trust business partnership with Xerox to exchange leads, gain a portion of their sales revenue to Emvia.

Developed new sales processes, taught, trained, and implemented Sale Force CRM, Franklin Covey organization system to sales team for better time efficiency to increase sales.

Met yearly sales quota within the first 6 months of employment.

Hired, trained, motivate sales team to top performers.

Maintained 100% retention and successfully up-sold to existing customers through building trusting relationships.

Gained trusts and respect from prospects and customers through honesty and understanding their sales mind psychology.

Showed ability to adapt and problem solve complicated sales process even with company limited resources and materials.

2006-2010 B2BSoft, Inc. New York, NY

Director of Sales and Marketing

To develop new business opportunities to the Wireless Industry selling ERP Software Solutions (ASP) through cold calls, networking, business development and trade shows. My primary responsibilities are to develop a sales methodology, sales team, manage existing accounts and to meet or exceed my sales quota of 1,000 users (ASP).

Recognized; exceeding sales expectations by creating new sales opportunities with the largest Tier 1 companies in the wireless industry such as Sprint, Cingular, Verizon and etc. within the first 3 months of employment.

Created new sales materials to standardize a sales methodology such as sales presentations, letters, emails and etc. that were virtually non-existent to B2BSoft a 3 year new company.

Built new sales expectations by showing exceptional skills of time management, communication with my prospects and customers.

Met yearly sales quota within the first 6 months of employment.

Hired, trained, motivate sales team to top performers.

Maintained 100% retention and successfully up-sold to existing customers through building trusting relationships.

Gained trusts and respect from prospects and customers through honesty and understanding their sales mind psychology.

Showed ability to adapt and problem solve complicated sales process even with company limited resources and materials.

2004-2006 Exxceed, Inc. San Francisco, CA

Director of Business Development (Regional Sales)

Create new business development through own prospecting for West Coast Territory for this 3 year new company to sell Human Capital Management Software (ASP/SAAS) to companies with a minimum of 2,500 employees. Responsible for managing the entire sales cycle including lead generation, networking and partnering. Must have a working knowledge of Human Resource objectives, functions and process to understand client’s needs and identify the right company resources to team sale and tailor the right solution to meet client’s objectives.

# 1 sales representative within 3 months and grew additional revenue of $1 million plus (residual revenue) over the next two years.

Consistently acknowledged by the C level executives for the highest achiever of prospecting and opening the doors to many top fortune companies.

Brought the largest client Robert Half International to Exxceed, Inc. through a cold call and eventually over time implement all Exxceed’s solutions worldwide.

Sold to companies like Washington Mutual and Web-ex Communications working with C level executives, directors and mangers through consultative selling.

Brought Exxceed high visibility in the West Coast market place through marketing, prospecting, and business development.

Continued to work with existing client’s to look for new opportunities to up sale.

2002-2004 GAINSystems Irving, TX

Business Development Manager (Sales)

Territory responsibility for Dallas, TX, Houston, TX and California to sell Supply Chain Management software to manufacturing, distributors and maintenance repair verticals. Built my own sales channel, developed business plan to meet company quota, develop custom presentations and document ROI to prospects. Ability to understand competitor’s weaknesses (ERP, consulting firms) to out compete them.

Achieved 150% of quota and grew revenue to $1.2 million within 6 months and positioned as the top #1 rep in the company.

Developed leads and territory with no assistance from GAINSystems all contacts came directly from cold calling of C level executives and opening opportunities.

Developed a completely unworked territory, surpassing all sales goals in spite of changes associated with no reference sites.

Opened the door to companies such as Mattel, Inc., Global SantaFe Corp., Northrop Grumman, Amgen, NEC America, Nokia, Ingram Micro, Toyota, etc.

Successfully sold through consultive and solutions selling techniques, constantly strategizing my prospects, developing trust, respect, understanding their needs and making recommendations to C level decision makers.

1999- 2002 Value Business Solutions Dallas, TX

Vice President of Sales & Business Development

Value Added Reseller (VAR) for $ 1.2 billion dollar ERP Solutions Provider to the Construction Industry. Responsibilities included generating revenue, managing front office and sale team of four, forecasting business and market trends, formulating and achieving a sales strategy, targets and customer satisfaction for the Texas market. Successfully sold IT, software development, e-commerce and ERP solutions.

Generated $1.86M in new business from a zero revenue territory over a three year period by association related networking, seminars, cold calls, and marketing efforts, resulting in prospects and exceeding sales objectives.

Developed territory and sales prospects without any outside assistance resulting in an average of 28 new accounts per year.

Self-trained, motivated and created business opportunities due to lack of training, marketing or sales direction from manufacturer.

Successfully sold through consultive selling techniques, understanding of customer requirements, gaining prospect trust and presenting recommendations to C level decision makers.

Created a sales model that was adopted by many VAR’s.

Created business processes to allow maximum selling time – required customers to pay in advance for solution delivery.

Expanded revenues with existing clients as their business requirements changed by maintaining close and ongoing relationships.

1998 – 1999 Dow Jones Dallas, TX

Plant and Circulation Director

Supervised 5 managers and 59 employees for one of eight plants in the United States. Duties included managing all phases of plant operations, retail operations, ground and air transportation, circulation and distribution of the Wall Street Journal, Barrons, and National Business Employment Weekly in six states.

Responsible for $5M budget including forecast, cost analysis, budget explanations and more. Contract negotiated with all vendors and subcontractors.

Transformed an under-producing sales team, customer service and operations team, immediately resolving long-standing problems, and instituted an incentives program that elevated performance while building morale and motivation.

Increased sales in retail, single copy, and retention of an average 10% by recognizing customer needs and market.

Continued problem solving and implemented new ideas for better processes and operations thus increasing productivity and decreasing errors.

First ever to be hired from outside of Dow Jones for the position of Publishing Circulation Plant Manager.

1990 - 1998 World Marketing, Inc. San Francisco, CA

Vice President of Distribution and Sales

Led sales and distribution office and managed P&L to generate revenue of 40 sales, service and delivery staff to expand business

and increase sales for this marketing and distribution company.

Became top sales producing region within 2 months by implementing new sales strategy, process, benchmarks, technology and training of existing staff.

Exceeded sales quota by 45% in the first 6 months.

Youngest in company to become Distribution and Sales Manager.

Built and managed sales team in the North Region resulting in a minimum revenue growth of 33% per year over 6 year period.

Was repeatedly acknowledged as top sales producing office in the company newsletter.

Train and motivate my staff, utilizing their skills and talent to make their work interesting to maximize productivity and profit.

AWARDS RECEIVED & MEMBERSHIP

Certificate of Appreciation from the Audubon Society for commitment to saving the Wildlife in the State of Texas along with Lady Bird Johnson.

Founded and Trustee of Carrollton Nature Coalition a non-profit organization.

Have been acknowledged by national media for preserving the Wildlife.

Previous Executive Member of North Texas Tollway Authority.

Previous member of the Education Committee for Associated Builders and Contractors.

Founded a program with the State of Texas Drug and Alcohol Institution for women to help them back into society.

Previously on the Board with XCEL Generation a non-profit organization to help underprivileged children in New York City to expand their dreams through after school programs.

Volunteer of SPCA.

Volunteer of Animal Haven a no-kill shelter for animals.

Currently volunteer of Chris’s Angels Rescue.

Currently on the board of International Aids for Korean Animals.

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