Customer Service Access Control

ATEEQ ASHRAF

**** *. ****** ***. *******, IL ****1

773-***-**** e-mail:adyjh8@r.postjobfree.com

PROFESSIONAL SUMMARY

•Looking for an opportunity where I can grow in my professional and work experience.

KEY SKILLS

•Supervision and Management

•Client relations and quality customer service

•Tool Knowledge

•Maintaining work log and updating inventory

•Communication with co-workers and supervisor

• Establish good rapport

•Computer skills: Microsoft Office (Word, Excel, Power Point, and Outlook), Basic Hardware & Networking & Troubleshooting

•TEMS SOFTWARE,CCTV,FIRE ALARM,ACCESS CONTROL.

•AWS AND DEVEOPS CLOUD COMPUTING-CERTIFIED

•Language skills: English, Telugu and Hindi

WORK EXPERIENCE

FIBER OPTICS ENGINEER, REGAL BROADBAND PVT.LTD HYDERABAD,INDIA 11/2016-04/2023

•Test and troubleshoot FTTH,FTTB and B2H fiber paths.

•Complete knowledge of fiber cables ISP installation,fiber patching and migration.

•Responsible for completion of fiber optics installation and migration process

•Set fiber optics tools-OTDR,Power Meter,VFL,Fusion Splicer,and continuity Tester.

•Performed fusion ribbon and single,mid-entry,buttsplicing.

•Tested fiber with different and advanced tools.

•Experience in practical fiber terminating,fiber splicing and insatalltion.

PROFESSIONAL EXPERIENCE

SECURITY SYSTEM OFFICERS, G4S DUBAI,UAE 04/2012-06/2014

•Worked in CCTV,FIRE ALARM,ACCESS CONTROL DEPARTMNET.

•CCTV: Analog CCTV,IPCCTV,DVR,NVR.

•ACCESS CONTROL:STANDLONE and centralized system,RFID System,biometric system,magnetic systems,configuration single door to multiple doors.

•FIRE ALARM SYSTEM: conventional system and addressable system

•Intruder alaram:PANEL ZONES DEVICES.

•INTERCOM AND FIBER OPTICS.

RF ENGINNER, TULIP TELECOM HYDERABAD, India 10/2008-02/2012

•To make sure that large servers and transmitters are kept in proper working order.

•Communicate RF team budget,milestones and deliverables to project management and implement plans to accomplish the milstones within budget,as required.

•Submitting log reports and KPI reports after completion of Drive Test.

•Doing GPRS Drive Test and Checking Speed UP LINK AND DOWNLINK FREQUIENCIES.

•Propose the height and reduction of sectors if the signal is overshooting and co-ordinate with the team responsible for the height reduction.

•Completing the target of given number of new sites for drive and optimization on or before time.

EDUCATION

B.Tech (electronic and telecommunication engineering) 06/2007

JAWAHAR LAL University, Hyderabad, India

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