Kior Harris

LICENSED CNA/PCA/SECURITY/CASHIER/ STOCKER/MODULAR/CUSTOMER SERVICE

REPRESENTATIVE/TEAM LEAD/ASSISTANT MANAGER

Tampa, FL 33610

adyjh6@r.postjobfree.com

+1-763-***-****

• Organized, independent worker with strong time-management skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Salespeople

PolicyScout - Tampa, FL

March 2023 to Present

• Providing timely, accurate, and efficient service to our beneficiaries on calls.

• Verify beneficiaries identification and follow verification procedure’s.

• Assist with question an, coverage and claim questions.

• Treating every beneficiary like your favorite family member. Health Care Agent- CSR

Maximus - Tampa, FL

July 2022 to January 2023

• Providing timely, accurate, and efficient service to our beneficiaries on calls.

• Verify beneficiaries identification and follow verification procedure’s.

• Assist with answering plan, coverage and claim questions.

• Treating every beneficiary like your favorite family member. Assistant Housekeeping Manager

JW Marriott - Bloomington, MN

February 2021 to February 2022

• Trained full housekeeping staff on hotel standards as well as procedures and policies.

• Trained all housekeeping staff to ensuring high guest room standards of cleanliness and providing.

• Communicated the daily task and assignments to employees efficiently.

• Responsible for opening and coordinating each day to ensure efficient cleaning and time requirements were met.

• Coordinated renovation projects with the contractors, including removing floors and putting floors back together after renovation in a proficient manner.

• Ensured the employees are preforming hotel standards and public areas are kept clean.

• Received and acted on guest complaints and concerns relating to the state of their rooms and public areas.

• Perform cleaning assignments and service in hotel rooms, hallways and common areas.

• Maintain 200+ clean and comfortable guest rooms by performing cleaning duties to a high standard

• Report any damage, maintenance problems, safety issues, and potential hazards to management and maintenance, ensuring 100% adherence to safety code procedures.

• Assist floor manager in meeting deadlines, inventory management. and ensuring top quality service to VIP customers.

Security Officer

AMERICAN SECURITY LLC - Saint Paul, MN

March 2020 to January 2021

• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry.

• Obtain help by sounding alarms.

• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

• Contribute to team efforts by accomplishing related results as needed.

• Ensure the security, safety and well-being of all personnel, visitors, and the premises.

• Provide excellent customer service.

• Adhere to all company service and operating standards.

• Remain in compliance with local, state, and federal regulations.

• Respond to emergencies to provide necessary assistance to employees and customers.

• Protect the company’s assets relative to theft, assault, fire and other safety issues. Outbound Associate Warehouse

Target Distribution Center - Fridley, MN

October 2019 to February 2020

• Manage and move inventory.

• Load trailers and ship items to our guests.

• Operate equipment such as a pallet jack, electric forklift, order picker, or sweepers/scrubbers.

• Receive and process freight.

• Maintain a work area that is organized, neat and clean.

• Inspecting products for defects and damages.

CUSTOMER SERVICE REPRESENTATIVE

SUPERAMERICA - Minneapolis, MN

April 2019 to August 2019

• processing payments, and ringing up sales on computerized cash registers.

• Handling returns and answering questions about merchandise, store policies, and ongoing promotions.

• Loading and unloading shipments.

• Organizing backroom spaces

• Constructing displays

• Stocking shelves

• Cleaning store, parking lot, and bathrooms

CASHIER/STOCKER/MODULAR Team Associate

WALMART supercenter - Roseville, MN

August 2017 to February 2019

• Scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers.

• Handling returns and answering questions about merchandise, store policies, and ongoing promotions.

• Loading and unloading shipments.

• Organizing backroom spaces.

• Constructing displays.

• Stocking shelves.

• Putting together displays and arranging merchandise according to a graph making adjustments as needed.

• Working with a team of 4 or by yourself depending on the size of the Mod.

• Had to be flexible and willing to do other jobs as needed; cashier, stocking amongst other task for the shift that is being worked.

PERSONAL CARE ASSISTANT

ALL HOME HEALTH CARE - Minneapolis, MN

February 2017 to October 2017

• Scheduled and accompanied my client to medical appointments.

• Maintained a clean, healthy and safe environment.

• Obtained household supplies and ran daily errands.

• Assisted with patient transfer and ambulation.

• Cooked appetizing and satisfying meals and snacks.

• Helped patient move in and out of beds, baths, wheelchairs and automobiles.

• Assisted patient with bathing, oral hygiene, grooming, feeding, and elimination.

• Responded appropriately to the physical, emotional and developmental needs of patients. PERSONAL CARE ASSISTANT

MINNESOTA QUALITY CARE - Minneapolis, MN

August 2016 to June 2017

• Scheduled and accompanied my client to medical appointments.

• Maintained a clean, healthy and safe environment.

• Obtained household supplies and ran daily errands.

• Assisted with patient transfer and ambulation.

• Cooked appetizing and satisfying meals and snacks.

• Helped patient move in and out of beds, baths, wheelchairs and automobiles.

• Assisted patient with bathing, oral hygiene, grooming, feeding, and elimination.

• Responded appropriately to the physical, emotional and developmental needs of patients. PERSONAL CARE ASSISTANT

DIVINE PCA SERVICES - Minneapolis, MN

December 2015 to August 2016

• Scheduled and accompanied my client to medical appointments.

• Maintained a clean, healthy and safe environment.

• Obtained household supplies and ran daily errands.

• Assisted with patient transfer and ambulation.

• Cooked appetizing and satisfying meals and snacks.

• Helped patient move in and out of beds, baths, wheelchairs and automobiles.

• Assisted patient with bathing, oral hygiene, grooming, feeding, and elimination.

• Responded appropriately to the physical, emotional and developmental needs of patients. PERSONAL CARE ASSISTANT

GIVING HANDS HOME CARE - Roseville, MN

March 2014 to November 2015

• Scheduled and accompanied my client to medical appointments.

• Maintained a clean, healthy and safe environment.

• Obtained household supplies and ran daily errands.

• Assisted with patient transfer and ambulation.

• Cooked appetizing and satisfying meals and snacks.

• Helped patient move in and out of beds, baths, wheelchairs and automobiles.

• Assisted patient with bathing, oral hygiene, grooming, feeding, and elimination.

• Responded appropriately to the physical, emotional and developmental needs of patients. Server/Hostess/Cashier

WAFFLE HOUSE - Tampa, FL

August 2013 to February 2014

• Demonstrated genuine hospitality while greeting and establishing rapport with guests.

• Guided guests through menus while demonstrating a thorough knowledge of the food, beverages, and ingredients.

• Consistently provided professional, friendly and engaging service.

• Routinely supported other areas of the restaurant as requested, including answering telephones and completing

financial transactions for fellow staff.

• Routinely cleaned work areas, glassware, and silverware throughout each shift.

• Addressed dinner complaints with kitchen staff and served replacement menu items promptly. Education

HIGH SCHOOL DIPLOMA

PENN FOSTER HIGH SCHOOL - Scranton, PA

February 2019 to April 2019

Skills

• CSR

• Customer Service

• Cash Handling

• English

• Security

• Warehouse Distribution Experience

• Surveillance

• Load & Unload

• Pallet Jack

• Freight Experience

• Materials Handling

• Forklift

• Medical Scheduling

• Packaging

• Order Picker

• Order Picking

• Commercial Cleaning

• Shipping & Receiving

• Assembly

• Basic math

• Sales

• Hospitality

• Customer support

• Typing

• Inventory Control

• Medical Records

• Housekeeping Management

• Workforce Management

• Merchandising

• Project Coordination

Certifications and Licenses

CPR Certification

March 2020 to March 2023

First Aid Certification

March 2020 to Present

CNA

July 2014 to Present

• Provided nursing assistance to residents in a 120-bed long-term care facility.

• Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

• Provide high-quality patient care as an in-demand per-dem CNA within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings.

• Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering emptying drainage bags and bathing.

• Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.

• Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre and post-operative care.

• Adhered to safety guidelines; completed hospital's three-hour patient safety training program.

• Ensured the accurate, timely flow of information by maintaining through patient records and updating healthcare team on patients' status.

• Completed with company standards in all patient documentation and interactions. Assessments

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Proficient

February 2022

Level of motivation and discipline applied toward work Full results: Proficient

Attention to detail — Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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