Jasmin Teresa Flores

773-***-**** adyjf6@r.postjobfree.com Chicago, IL 60618

SUMMARY

Friendly bartender experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.

SKILLS

Outstanding Customer Service

Suggestive Selling

Proficient in Mixology

Extensive Spirits Knowledge

Health Codes Compliance

TIPS Certified

Food and Beverage Service

Identification and Compliance

Cocktail Service

Responsible Serving

Handling Difficult Customers

Licensed

Service-Oriented Mindset

EXPERIENCE

Bartender, House of Blues, July 2021-Current

Chicago, Illinois

Checked identification of guests to verify age requirements for alcohol purchase. Completed regular bar inventories and daily requisition sheets. Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Upsold customers from shelf to premium brands to help boost sales. Collected and organized daily till totals and tips. Kept track of bar tabs and transferred open tabs to dining area for wait staff. Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Bartender, Levy Hospitality, April 2017-December 2021 Handling crowds as large as 2,000 patrons at a time with ease.Setting up and breaking down bars at the beginning and ending of every shift.Help with money room processing which exceeds hundreds thousands per game.Assisting with catering and corporate events extended by the levy hospitality company.

Recommended food and drinks to patrons based on preference, pairings and special promotions.

Bartender, Chicago Symphony Orchestra, December 2018-March 2020 Opus, IL

Providing a comfortable dining experience for customers visiting the Orchestra and walk ins.Meeting time lines and high expectations for guests with limited time to Dine and consume craft cocktails.Opening and closing procedures.Stocking and setting up the bar & dining room for pre and post crowds.Keeping up to date with performances and providing excellent customer service.

Poured wine, beer and cocktails for patrons.

Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

Upsold customers from shelf to premium brands to help boost sales. Prepared cocktails from bar recipes and served wine, draft and bottled beer. Bartender, O's Tap, July 2016-August 2018

Opening and closing bartender

Key holder.Responsibilities include but are not limited to; Bartending and cocktail service Promotional work

Behaving as my own Security and barback.Custodian responsibilities every shift Taking inventory orders

Providing a fun environment by booking entertainers of all sorts and providing food Skilled with making craft cocktails

Provided excellent customer service, while maintaining a happy work environment, many times alone.

Bartender, Sway Bar, December 2015-August 2017

Bartender and Front desk Attendant, Central Kitchen and Tap, July 2011-October 2014 Maintained an up to date knowledge of all food menu specials along with drink specials.Assisted in creating drinks specials.Provided a clean, sanitary environment inside the bar and throughout the restaurant

Assisted waitress with delivering food while still handling large quantity reservations.Entered for here and to go orders in system quickly and in proper sequence. Bartender and an event coordinator

Key holder with management responsibilities

Provided training and extended a teamwork environment Maintained updated knowledge of all menu items.Routinely checked identification of patrons and provided a safe welcoming atmosphere

Set up bar for operation, obtained cash bank, and stocked service bar routinely.Accurately recorded sales, made correct change and prepared charge slips for guests.Experience with the POS system while still maintaining two tills.Consistently monitored guests consumption of alcohol and intervened when needed.

CERTIFICATIONS

Licensed Food Handlers & Illinois BASSET Certification

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