Curriculum Vitae

[pic] Name:

Nurul Ashif

Email -Id: adyjds@r.postjobfree.com

Alternate Email-Id: adyjds@r.postjobfree.com

JOB TITLE SOUGHT: Housekeeping Executive

Career Objective

Seeking a challenging position to utilizes my skills and abilities and

able to learn and grow with the company.

Educational

Professional:

B.S.c degree in hotel management catering technology and applied nutrition

from Annamalai University (Chennai).

General:

. Class XII from I .S .C Board

. Class X from I .C .S .E Board

Total Experince-5 years 10 months

Hotel Name: Della Resort Spa and Villas (Lonavala)

Designation: Housekeeping Executive (14 Feb 2014 to 3rd July 2014)

CTC : 17,000 Pm

Job Responsibilities:-

1. Maintain complaint and queries register and ensure they are resolved

2. Ensure customer receive maximum comfort during their stay by providing

sophisticated and personalize service

3. To supply regular report on guest likes and inquiries (GDB-Guest

delight bank)

4. Handling the quarterly carpet and chair shampoo

5. Responsible for purchase, reorder and maintain housekeeping supplies

and inventory

6. Responsible for planning and implementing the duty roaster

7. Ensure that special care is taken for all the vip, long staying guest

in the hotel

8. Attend coordinating meeting front office, engineering and

housekeeping

9. Daily interaction with the guest regarding their stay to collect

feedback/ comments and update guest history profile in the opera

10. Responsible for doing snagging and set up of rooms

Hotel Name: ITC the Maratha (Andheri)

Designation: Housekeeping Supervisor (4th March 2013-7th Feb 2014 )

CTC : 14000 Pm

Job Responsibilities:-

1. Conduct daily morning meeting with housekeeping staff informing day

event and post day event

2. Assign regular duties and special duties to staff pertaining to day

event

3. Maintaining key control and lost and found procedure

4. Maintaining registers in housekeeping department

5. Responsible to report defect to maintenance and make sure repairs are

carried out

6. Responsible for placing requisition of housekeeping chemicals and

supplies and maintain minimum stock level

7. Responsible to report defect to maintenance and make sure repairs are

carried out

8. Responsible for placing requisition of housekeeping chemicals and

supplies and maintain minimum stock level

9. Participation in inventories such as minibar, linen, room amenities

and fixed assets

10. Maintaining pest controlling of rooms and within the property

Hotel Name: Ramada Plaza Palm Groove (Andheri)

Designation: Housekeeping Supervisor and Junior Executive in Ramada Plaza

Hotel (21 Feb 2011-1st Mar 2013)

CTC : 115800

Job Responsibilities:-

1. Conduct daily morning meeting with housekeeping staff informing day

event and post day event

2. Coordinating the preventive maintenance of rooms and public areas

3. Responsible to train staff for fire and safety regulations

4. Responsible for staff having a professional attitude and maintaining

high grooming standards

5. Update status of departure guest rooms and ensure they are cleaned and

ready for arrival

Hotel Name: Radisson Resort and Spa (Alibaug-Maharastra)

Designation: Senior guest service associate in Radisson Resort and spa

Alibaug (3rd july2010 -12th feb2011)

CTC : 92940

Job Responsibilities:-

1. Train new recruits and informing them the policies of the company

2. To clean guest rooms and replenish with supplies.

3. To report missing or damaged hotel property to the supervisor

4. To clean guest rooms corridors, elevators,wash rooms using right

chemicals and procedure.

5. Responsible for handling VIP rooms and VIP floors

6. Unpdate status of departing guest rooms

7. Record maintain and update list of dnd rooms

8. Report any maintenance problems safety hazards accident or injuries

9. Welcome and acknowledge all guest according to company standards

anticipates and address guest service need and thank guest

10. Handling all the housekeeping machines like auto scrubber, single

disc, vaccum cleaner, jet spray

Hotel Name: OBEROI Trident Hotel (Bhubaneswar)

Designation: Housekeeping Assistant in OBEROI Trident Hotel

-Bhubaneswar (July2008- 23 june 2010)

CTC : 72000 Pm

Job Responsibilities:-

1. To communicate maintenance requests in guest rooms to the housekeeping

desk.

2. To adhere to strict grooming and hygienic standards

3. To carry out spring cleaning as and when instructed by the supervisor.

4. To clean guest corridors, elevators and wash rooms using the right

chemicals and as per procedure.

5. To provide turn down service in rooms as per the company policies

Industrial Training:-

Undergone 6th months Industrial Training in TRIDENT HILTON (Bhubaneswar)

Achievement/Certificates:-

1. Awarded executive of the quarter 2012 from Ramada Plaza Palm Groove .

2.Achieved star of the day and bravo awarded from Radisson Resort and Spa

Alibag Maharashtra

3. Acquired certificate on "Fire Fighting"

4. Certificate in financial Accounting (MS -Office, Excel & Power Point )

5. Exposure to a number of property management system like opera,

micros,Fidelio,ids

6. Had overcome the challenge of handling diverse age group of staff

7. Planning,organizing, motivating and communicating to ensure compliance

with quality assurance standard set by the hotel

Skills:-Excellent guest service & communication skills

Strengths:-Leadership,Determination,Self -confidence,Energetic,Team

spirit, Innovation

Personal Details:-

Date of birth: 9th July 1984

Permanent Address-28/c Ekbalpore lane Kolkata-700023

Present Address: Room No 403 4th Floor C wing Grishma Enclave Beverly Park

Mira road east Mumbai-401107

Phone number: 992*******

Languages Known :- English, Hindi, and Bengali

Expected CTC :- Negotiable

Notice period:- Within 15 days

Preferred Location :- Anywhere in India

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