Customer Service Call Center
Resume:
Xzavia Johnson
Alexandria, LA
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Call Center Representative
Ecco Group USA
October 2022 to Present
Conduct professional telephone interviews (surveys) with respondents/voters by reading questions & recording answers on the computer.
Image Review Clerk
Faneuil
April 2022 to August 2022
An Image Review Clerk is responsible for identifying the license plate number, plate state, and plate type and entering prefixes for all license plates for trucks, motorcycles, and automobiles. Assistant Manager
Circle K - Alexandria, LA
May 2019 to August 2021
Coordinating, monitoring and reporting on daily operations. Recruiting, training and supervising employees. Managing employee schedules, conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels. Sonic Drive In
Sonic Drive-In
July 2018 to May 2019
Maintained high standards of customer service during high-volume, fast-paced operations. Responsible for serving and delivering that food safely and efficiently ensuring our guests have a super experience Education
High school or equivalent
Tioga High School
August 2016 to August 2020
Skills
• Microsoft Execl, Powerpoint, Word (3 years)
• Cashiering
• Cash Handling
• Food Service
• Home Health (Less than 1 year)
• Assistant Manager Experience (1 year)
• Store Management Experience
• Typing (3 years)
• Upselling
• Retail Sales
• POS
• Shift Management
• Customer Service
• Data entry
• English
• Google Docs
• Communication skills
• Call center
• Leadership
Certifications and Licenses
CPR
September 2017 to September 2019
Additional Information
I catch on very easy on what i need to do. I’m looking into growing with a company.
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