Joy Wells

CEO/Agent

Houston, TX

• Over ** years' experience in a fast paced professional office environment. Strong knowledge relevant to the following areas: Corporate legal, marketing, transportation/ supply chain logistics. Strengths include ability to manage several projects simultaneously while supporting daily office operations. A self -starter with strong interpersonal and organizational abilities; quick learner who takes initiative and produces results; strong work ethics; excellent calendar management and meeting coordination skills, extensive knowledge with expense reporting and travel arrangements both international and domestic. Experienced event planning and coordination with various vendors while staying within budget allocations.

COMPUTER APPLICATIONS: Microsoft Office I.e. excel, Microsoft word., SAP R/3, Citrix, 10-Key by touch, ADP, AS400, Kronos, Google Docs, Google Suite, supply chain and logistics, WPM: 50, and business relevant proprietary software systems.

Authorized to work in the US for any employer

Work Experience

Owner

BrowneWell Transportation Logistics LLC - Inglewood, CA December 2008 to July 2021

• Secure new contracts by contacting various companies and arranging for freight transportation.

• Handled rate negotiations for commodity transport

• Ensured full cycle of supply chain requirements

• Handled customs documentation for international freight

• Performed all sales and negotiations

• Handled Payroll/invoicing

• Maintained case management compliance files for third-party motor carriers' credit and insurance; contractors; agents; clients; by ensuring all Federal, State, and local requirements were met

• Developed training manuals for new agents

• Responsible for facilitation of orientations, interviews, and training

• Implemented objectives that improved staff competence in assigned roles

• Improved financial status by monitoring the variances in transportation costs, identified the trends, and created an action /follow-up plan with recommendations to upper management for budget compliance

• Cross-trained to provide support to various departments as needed to ensure deadlines were met

• Maintained safety files

Legal Executive Assistant

Exxon Mobil Corporation - Houston, TX

July 2004 to October 2008

• Performed heavy calendar management for (3) three attorneys'

• Performed complex travel arrangements internationally and domestic

• Data entry

• Processed expense reports and ensured reimbursements were issued

• Performed necessary research to ensure documents and contracts reflected appropriate transactional information. Responsible for the management of the budgets while staying within department allocations

• Maintaining office supplies by weekly inventory office equipment maintenance by creating service date reports. Rotated phone coverage for law department

• Drafted and finalized internal and external correspondence; reviewed and distributed mail. Assisted with storing confidential agreements and files

Executive Assistant

MillwardBrown - Alpharetta, GA

February 2001 to May 2004

• Created and finalized various presentations developed from the use of marketing survey data

• Maintained various presentations developed from use of marketing survey data

• Maintained various data survey spreadsheets; complied and maintained weekly

• Monthly and yearly data reports

• Drafted and finalized internal/ external correspondence and memoranda; coordinated meetings, special events, conference calls, travel arrangements; updated and maintained various executives' calendars; general office duties

Education

Salesforce Administrator Certification in CRM- Salesforce Calbright Community College- Online - California

August 2021 to Present

Certification in Required

Clerical Arts School

2012 to 2013

Success Institute of Business

1998 to 1999

Skills

• 10 Key Data Entry (10+ years)

• Office Administration

• Personal Assistant Experience

• Presentation Skills (10+ years)

• Interviewing (8 years)

• Kronos

• SAP

• Citrix

• Calendar Management

• Event Planning

• Office Management

• Microsoft Excel

• Employee Orientation

• Logistics (10+ years)

• Sales

• Typing

• Time management

• Freight

• Administrative experience

• Microsoft Word

• Google Suite

• Google Docs

• Supply Chain

• CRM Software

• Microsoft Outlook

• Customer service

• Call center

• Microsoft Office

Assessments

Administrative support professional fit — Proficient October 2020

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Inside sales — Proficient

June 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Attention to detail — Proficient

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Proficient

January 2021

Level of motivation and discipline applied toward work Full results: Proficient

Sales skills — Proficient

November 2021

Influencing and negotiating with customers

Full results: Proficient

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Administrative assistant/receptionist — Proficient June 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Administrative assistant/receptionist — Proficient November 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

September 2020

Identifying and resolving common customer issues

Full results: Proficient

Scheduling — Proficient

June 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Legal skills — Proficient

August 2021

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

August 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Recruiting — Proficient

October 2021

Managing the candidate sourcing and selection process Full results: Proficient

Sales skills — Proficient

October 2020

Influencing and negotiating with customers

Full results: Proficient

Administrative support professional fit — Proficient January 2021

Measures the traits that are important for successful administrative support professionals. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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