Shweta Sumit Telang.

Mob: 865-***-****/771-***-****/959-***-****

E-mail: adyjbi@r.postjobfree.com

Permanent address:

Pandu Hari Enclave, Rai Residency Room.No:703,7th Floor, Santosh Nagar Near Gao Devi Mandir Road, Tisgaon Kalyan East.421306.

Academics Chronology:

Qualification

Board

YEAR

PERCENTAGE

SSC

Mumbai Board

2008

50%

HSC

Mumbai Board

2010

50%

BBM

IIMS Institute

2019

75%

Work Experience:

• Worked as a “Front Desk Executive” in Ashirwad Hospital.

Tenure: (April 2012 – April 2014)

• Worked as an employee in Aegis company Bank of India.

Tenure: (May 2014- June 2015)

• Worked as a “Admin Executive” in Kwality Job.

Tenure: (July 2015- Jan 2017)

• Worked as a “Front Desk Executive" in Watson Pharma.

Tenure: (Feb 2017-May 2019)

• Worked as a “Training Cum Admin Co-ordinator” in Frank Finn Institute.

Tenure: May 2019 -June 2020 (Covid Layoff)

• Currently working as a Front Desk cum Admin Executive with New Horizons Child Development Center, Bhandup

Tenure: Nov 2021 till date

Responsibility and Duties:

AASHIRWAD HOSPITAL (Front Desk Executive)

• Handle patient visiting the centers.

• Handling patient queries being received at front office.

• Maintenance of patient data and daily, weekly and monthly reporting to be done to Manager’s regarding the same.

• Make sure center is working smoothly.

• Handling all activities at front desk

• Handle incoming/outgoing calls.

• Serve visitors by greeting, welcoming and directing them appropriately.

• Receive and sort daily mail/deliveries/couriers.

• Maintain and update appointment calendars and schedule.

• Taking care of cash counter.

AEGIS COMPANY (BPO) (Admin Executive)

• Handle candidates visiting the centers.

• Handling candidates and visitors queries being received at front office.

• Maintenance of visitors data daily, weekly and monthly reporting to be done to Manager’s regarding the same.

• Make sure center is working smoothly.

• Handling all activities at front desk

• Handle incoming/outgoing calls.

• Serve visitors by greeting, welcoming and directing them appropriately.

• Receive and sort daily mail/deliveries/couriers.

• Maintain and update appointment calendars and schedule.

• Taking care of petty cash counter.

KWALITY JOB (Recruitment Firm) (Admin Executive)

• Handle candidates visiting the centers.

• Handling candidates and visitors queries being received at front office.

• Maintenance of visitors data daily, weekly and monthly reporting to be done to Manager’s regarding the same.

• Make sure center is working smoothly.

• Handling all activities at front desk

• Handle incoming/outgoing calls.

• Serve visitors by greeting, welcoming and directing them appropriately.

• Receive and sort daily mail/deliveries/couriers.

• Maintain and update appointment calendars and schedule.

• Taking care of petty cash counter.

WATSON PHARMACEUTICAL (FRONT DESK EXECUTIVE)

• Answers incoming calls, within three rings, positively, and warmly.

• Accurately directs caller to the appropriate people courteously and professionally.

• Answers client’s inquiries, as needed, or directs the inquiry to the person best able to answer.

• Takes and delivers accurate phone messages, with call back numbers, area codes, and names legibly written, and promptly relays messages to the proper person.

• Greets incoming clients and visitors in a friendly and positive way. Quickly notifies the person being visited.

• Maintains a neat and tidy reception area, replacing magazines as received, clearing up any clutter on an ongoing basis, and maintains a professional, comfortable general office atmosphere.

• Offers coffee or other refreshments to clients or visitors who are waiting to visit agency staff.

• Maintains and updates the Welcome Board each day, and throughout the day, to keep announcements current.

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges.

• Supply Information Regarding the Organization to the General Public, Clients & Customers.

• Ensure Knowledge Of Staff Movements In And Out Of Organization.

• Monitor Visitor Access & Maintain Security Awareness

• Provide General Administrative And Clerical Support

• Receive And Sort Mail & Deliveries

• Organize Conference, Meeting Room & Cabs Bookings.

FRANK FINN AIRHOSTESS TRAINING INSTITUTE. (Training Cum Admin Co-ordinator)

• Updating Validations. (CO-ORDINATOR)

• Ordering Students Uniforms, stationery and books by daily basis.

• Calling students regarding jobs.

• Uploading students Documents.

• Conducting meetings with parents

• Handling students those who have personal issues regarding health or personal. (EXECUTIVE)

NEW HORIZONS CHILD DEVELOPMENT CENTER, BHANDUP (FRONT DESK cum Admin EXECUTIVE)

• Answers incoming calls, within three rings, positively, and warmly.

• Answers parents inquiries, as needed.

• Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires.

• Scheduling appointments for patients. Maintaining records and accounts of patients.

• Assisting patients in filling fisrt time registeration forms.

• Quickly notifies the Therapist as on MR being visited.

• Maintains a neat and tidy reception area, replacing magazines as received, clearing up any clutter on an ongoing basis, and maintains a professional, comfortable general office atmosphere.

• Supply Information Regarding the Hospital to the Parents and Medical Representatives .

• Ensure Entries Of Staff Movements In And Out Of Center through Register and Log Book.

• Taking admission for specially abled children suffering from autism also providng Clerical Support.

• Booking slots for therapy session as per Therapist shared availabilty.

• Making Cash Transations, Handling Petty Cash and Depositing cash to the bank.

• Receive the data from HO and Making monthly therapy sheet.

• Making calendar for therapy session to parents and Booking appointment for evaluation test and OPD.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to learn computer & the telephone system also to understand when and how to gain professional outside assistance, as appropriate needs arise.

• Understands and can perform basic office-practice skills, including filing.

• Can carry out detailed written or verbal instructions,

PERSONAL DETAILS :

DATE OF BIRTH : 30 June 1991. MARITAL STATUS : Married

HOBBIES : Listening Music & Dancing

SEX : Female.

NATIONALITY : Indian.

LANGUAGES ABILITIES : English, Marathi &Hindi.

I hereby declare that above information is true to the best of my knowledge and belief

Place: Mumbai Shweta Sumit Telang

Date:

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