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Bela Shoaib

Mobile: 773-***-**** / E-Mail:adyjao@r.postjobfree.com

LinkedIn Profile: https://www.linkedin.com/in/bela-shoaib-0ba920152/ Portfolio Link:

https://drive.google.com/drive/folders/1QRby_PkoyJtW7xr7kGMdxDU3R2yiWMv4?usp=sharing Offering over 6 years’ experience Software Testing, Quality Assurance, ISTQB certified and CSPO, with consulting, leadership and mentoring experience with a leading organization. _ _ PROFILE SUMMARY _

Software Testing and Quality Assurance professional with the following skills

~ Project Management

Leadership and Mentoring ~ Quality Assurance ~ Create Quality Assurance Plan

~ Software Testing ~ Release Management ~ JIRA Administrator

~Maintenance testing Functional testing UAT/Smoke/Sanity Testing

GUI Testing Test Case Development Regression/Stress testing

Create acceptance criteria Create user stories and epic Requirements Prioritization

ACDD Salesforce CRM Documentation Management

Exploratory testing Ad-hoc Testing BDD testing

Alpha/Beta testing Web-browser testing Salesforce Testing

Selenium IDE Katalon Studio Testing 508 Compliance Testing

Zoho CRM Microsoft 365 dynamics Salesforce Classic and Lightning

Skilled in manual test planning, managing the quality assurance program in the organization.

Comprehensive knowledge of Software Testing Life Cycle, Software Development Life cycle, Manual Testing in Agile and Waterfall cycle.

Hands-on experience in working on Mainframe, Web Based, Client/Server, Safari, Windows DB

Completed review activities such as requirements review, design review, test strategy review and test case review

Worked with emulators as Browser Stack, and TestRail.

Worked in tools,, JIRA, Zephyr, Confluence, Microsoft Visio, Lucid Chart

Proficient in creating tests in Selenium IDE, Katalon Studio

Proficient in holding meetings via Zoom, Google meet and Uber Conference _ _ ORGANIZATIONAL EXPERIENCE _

October’20-February’23 Elevate

Significant Accomplishments:

Working as Senior QA analyst, Technology and Data Services, Chicago, IL Responsibilities:

Develop and optimize Elevate Energy’s technology QAQC processes.

Mentor and train the Business Analyst in understanding Manual testing process and creating “issues” and “bugs” in JIRA for test management

Work as a JIRA admin, in customizing and organizing JIRA workflow and components.

Test features, created on Salesforce.com, Salesforce CRM.

Review functional and design specifications to ensure full understanding of individual deliverables.

Identify test requirements from specifications, map test case requirements, and design test coverage plans.

Develop, document, and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.

Manage, execute, and evaluate manual/automated testing and reports test results.

Hold and facilitate test plan/case reviews with cross-functional team members.

Identify any potential quality issues per defined process and escalates potential quality issues immediately to management.

Ensure that validated deliverables meet functional and design specifications and requirements.

Isolate, replicate, and report defects and verifies defect fixes

508 compliance Testing for ComEd.

Web-based testing.

2

June ’16-June’20, Skokie Institute of Allied Health and Technology, IT Analyst/QA analyst Significant Accomplishments:

Working as an IT Analyst/QA Analyst, Glenview, IL

Responsibilities:

Hold agile meetings for releases.

Maintain all licensing requirements of the institution with assistance from BOD

Mentor and train In coming QA’s in understanding the testing process used in the organization.

Work in managing the student admissions, Dean, office and registrar offices and responsibilities

Work in managing and taking care of day-to-day online responsibilities of the institution

Maintain the website, web designing for the institution

Maintain and manage the student portal

Worked on maintaining and creating social media sites for the institution

Managed google analytics for ecommerce for the institution.

Managed and maintained payroll and human resources applications for the institution

Performed Maintenance Testing of the Website, portal and LMS.

Perform manual testing of CMS and CRM software in Zoho apps.

Created and tested hybrid Native Apps on iOS and APK and web based applications

Perform and create user stories and acceptance criteria for school platform for LMS and website.

Created Business Requirement documents and Functional Requirement documents for the website. Dec’17-March 2019 with Dais Technology, Chicago, IL Significant Accomplishments:

Working as a QA Engineer with Dais Technology

Responsibilities:

Projects involved creating and testing insurance applications to make insurance industry much easier. The applications included testing features on web applications as well as mobile applications significantly android and iOS devices.

Work with 3 offshore developing teams to implement and review QA resources for ensuring timely project completion; developed quality standards through participating in the initial software development stages; validated and enhanced the existing QA plan and strategy

Prepare, design and lead the Test Strategy and Test Plan for all projects

Review activities such as Sprint cycle, Release Cycle, Requirements Review, Design Review, Test Strategy Review and Test Case Review

Perform audits of product requirements, specifications, designs, code and test plans related to the SDLC.

Performed HTML testing as well as verified codes written in Java.

Worked in JIRA, Confluence.

Worked on Mobile iOS and Android Manual testing on devices through Browser Stack.

Thorough Regression and end-to-end manual testing on both web applications and mobile

Performed front end manual and some automated testing using Selenium IDE and Katalon.

Worked on TestRail in documenting the results of testing as well as creating test cases and test plans.

Agile Working Environment attended daily Scrums, and story sizing as well as retrospective and sprint planning meetings.

Performed PO approvals along with Acceptance criteria in absence of Product Owner.

Train and Mentor offshore QA’s in handling manual testing for applications that Dais was working on.

Acceptance Criteria Driven Development (ACDD) of insurance platform for clients. Feb’16-Nov’17 with Salik Group Services, Rosemont, IL Significant Accomplishments:

Working as a QA Analyst and Consultant with Multiple Salik Group Services Clients TTX Chicago, IL

Responsibilities:

Project involved application development and debugging within an agile environment in addition to exploring new technologies in order to find solutions to make company processes more efficient and testing www.ttx.com

Manage offshore QA resources for ensuring timely project completion; developed quality standards through participating in the initial software development stages; validated and enhanced the existing QA plan and strategy

Prepare, design and lead the Test Strategy and Test Plan for all projects; review activities such as Sprint cycle, Release Cycle, Requirements Review, Design Review, Test Strategy Review and Test Case Review

Perform audits of product requirements, specifications, designs, code and test plans related to the SDLC

Successfully work on onsite assignments for release planning; also involved in product backlog meetings, product reviews and deciding upon further course of action 3

Implement best practices for enhancing the performance of the team and maintaining pace with the current technological change and development

Test result evaluation, documentation and reporting.

Defect tracking and monitoring the testing process and identifying and logging test failures in Jira, and Zephyr.

Interact with developers on various issues relating to defects.

Meetings to discuss/explain the defects with development team in bug triage

Perform Functional, UI, Retesting, Regression testing, Cross browsing testing.

Involved in Peer and Test Lead Reviews.

Extensively involved in weekly/daily Defect Review and Test Execution Status and sharing with managers and leads.

_ _ QA TESTING SKILLS AND TECHNICAL SKILLS _

Conducted User Acceptance Testing (UAT), Software interface (SIT) Testing; supported clients during Testing Weeks to build and strengthen their confidence in products.

Worked with DEV to create software testing plans that included resource requirements, schedule assumptions, and scope based on inputs from Development, Sales, and System Test Management which included coordinating test plans across multiple test organizations and facilities.

Implemented the automated test suites for the web service application in Windows and MAC Environments

Experience in Functional, Regression, Integration, and System testing.

Methodical and analytical approach to problem solving, test plan development, test case development.

Databases MS Access, MS Excel.

Web Technologies HTML, XML, and VB Script, Web Logic, Java, Java script

Operating Systems Windows, iOS

Other Tools & Mobile Platforms: MS 365 Dynamics, IPhone iOS, Android OS _ EDUCATION _

BSc in Biology from University of Illinois 1997-2001

MPH in Public Health from Walden University 2006-2008

AAS in Medical Assisting from Northwestern College 1994-1997 _ CITIZENSHIP STATUS _

Authorized to work in United States for any employer

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