Marilyn Hann

**** ****** **** **

Mint Hill NC **227

704-***-****

Objective

Obtain a customer service position where I can maximize my customer-service experience in a challenging environment and utilize my strong communication skills,my problem analysis and problem solving abilities.

Experience

October 08-August 13 Kodali Family Charlotte, NC

Governess

Worked in a social education home setting with two children.

Worked on fine motor skills and use of appropriate language and development.

Interact in a positive way and kept a safe and healthy environment.

March 07-October 08 Ross Charlotte, NC

Customer Service Representative

Ensured customers have a positive shopping experience.

Greet and respond to customers in a friendly manner.

Strive to create a customer focused shopping environment, operate cash register and answered phones.

August 04-August 07 Charlotte Montessori School Charlotte, NC

Teacher Assistant

Assisted lead teachers in a classroom setting. Instructed, and supervised children in the classroom.

Model positive behavior and positive discipline. Taught social and educational skills.

Used a sense of planning and implementing learning for their development.

June 1997-2004 Crossroad School Charlotte NC

Teacher Assistant (Special Education)

Assisted lead teacher with teaching each student to achieve beyond their grade level.

Implemented planning to advance their intellectual, emotional, social, and physical development.

Prepared report cards, attendance reports and chaperone all field trips.

Education

2000-2007 Georgia Professional Standard Commission Atlanta GA

Teacher Certification

1996-1998 Crossroad School Fayetteville GA

Prevention & Management Of Aggressive Behavior Certification

1972-1976 Norlina High School Norlina NC

High School Diploma

Skills

Communication skills (listening, verbal, and written).Analytical & Research skills- able to assess any situation. Computer & Technical Literacy-Proficient with hardware and software. Flexible, adaptable, and have the ability to multitask. Interpersonal abilities.

References

Andrea Thomas 404-***-**** Lead Teacher Preschool

Suchrita Kodali 704-***-**** Analyst Manager

Jennifer Rogers 770-***-**** Lead Teacher Special Education

Marvis Hinesman 704-***-**** Office Administrator

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