Customer Service Bullhead City

TANYA SHERRY

**** ******* *****, ******** ****, AZ, 86442, US + 928-***-**** + *************@*****.***

Professional Summary

I’m starting over after the death of my hu a year ago. Really excited for the future and would like to pair wi a company that I can grow with

Excellent interpersonal and communication skills.

With excellent communication skills, she is extremely personable.

Skills

e Appointment setting e Childcare experience

Project organization Problem resolution

Filing and data archiving ¢ Employee hiring and retention

e Errands e Communications

¢ Team management © MS Office

e Meeting planning e Schedule management

e Customer service e Supervision

Business operations Organization

Education

Full scale accounting - Associate of Arts

WestTech computer college - Pomona, CA

Work History

Homemaker - November, 2016 to Present

Self - Bullhead City, AZ

e Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.

Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.

Went grocery shopping on a regular basis to keep the house stocked with necessities.

Entrusted with handling confidential and sensitive situations in a professional capacity.

Met with [Job title] to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.

Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.

Recorded vitals, behaviors, and medications in client medical records.

Handled incoming mail, bills, and invoices, as well as taking the necessary actions.

Handled incoming mail, bills, and invoices, as well as taking the necessary actions.

Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.

Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.

Identified requirements and coordinated travel and out-of-town events.

Made appointments for clients and accompanied them to them.

Kept track of the entire family's schedule and planned events.

@ Rernar nized abnormalities and/or changes in patients’ health status and reported them to the case manage

Customer Service Specialist - October, 2012 to October, 2017

Double D Automotive - Bullhead City, AZ

Dealt with a wide range of customer service, operational, and administrative tasks every day.

Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service.

Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business

opportunities.

Customer inquiries were handled via phone, email, and web-based platforms.

Quickly resolved customer issues while adhering to company policies.

Met and exceeded performance goals by approaching all interactions with an organized and relationship-driven approach.

Answered questions and concerns from internal and external customers about shipments, billing, status, services, carriers, and [Type]

requirements.

Requests and unresolved issues are directed to the appropriate resources.

Provided excellent customer service to both internal and external customers to maximize satisfaction and business success.

Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies to completion.

Accounts payable and reporting

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