KEN BROWN

• Address: Martinsburg, WV ***** • email: adyj7v@r.postjobfree.com

• Internet Profile: https://www.linkedin.com/in/ken-brown-b06971122 • Military Status: US Army, E-6, Honorable Discharge SYSTEMS ENGINEER

Areas of Expertise: Information Technology Professional with 15 years of UNIX Administration experience; 7 years of Solaris experience; 7 years of Linux Experience; 6 years of Systems Engineering; 4 years of Information Technology Development and/or Instruction; 9 years of Help Desk experience; 7 years of experience with Trusted Operating Systems and 2 years of Information Assurance Analyst experience. Certifications: Security + (Good For Life), DISA Level 2 System Administrator Technical Proficiencies:

Development Environment Tools: Jira and Confluence Coding : Bash Scripting

Cross Domain Technologies: Data Sync Guard, Multi-Domain Dissemination System, Radiant Mercury and Trusted Data Exchange Monitoring, Support Tools and Threat Mitigation: SiteScope, HP Operations Manager, SPLUNK, Big Brother, Nagios and HP Openview and X2Go Incident Management and Information Assurance Software: BMC Footprints, Infra Trouble Management System, Siebel, Remedy and Vulnerability Management System (VMS)

Identity Management Software: Universal Identity Service and RSA SecurID Operating Systems: CENTOS 6 – 7, Ubuntu 12 – Ubuntu 16, Windows 3.11 – Windows 10, Windows 2000 – Windows 2008 Server, STOP OS 6 - STOP OS 7, Solaris 2.4 - Solaris 10 and Trusted Solaris 8. Hardware: x86 based processors, AMD64 based processors, IA64 based processors, SPARC based workstations, and SPARC based servers. Professional Experiences:

The Fountain Group, Tampa. FL 3/2023 to Present

Field Technical Support Representative supporting HPE

·Responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of customer's data centers.

·Analyzes, troubleshoots, and resolves issues within IT infrastructure including Enterprise systems, servers, storage, and networking.

·Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting

·Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.

·Perform data center support tasks with little guidance.

·Demonstrate hands-on practical knowledge of systems and policies.

·Resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities General Dynamics IT, Alexandria,VA 10/2017 to 03/2022 Systems Engineer

· Monitor and troubleshoot the availability and performance of Applications /Application components using Splunk, configured for USPTO IT infrastructure, and HP Sitescope.

·Provide validation of monitoring resources ( Splunk and Sitescope) .

·Submit daily reports of events and shift monitoring incidents. Sotera, Hanover, MD 9/2016 – 9/2017

Service Desk Technician

·Provided Windows Desktop Tier1 support for USDA's enterprise users Verizon Enterprise Solutions, Ashburn, VA 9/2012 – 6/2015 Lead Specialist Network Security Engineer (IAM Analyst)

·Provided intermediate support for Verizon's Universal Identity Service (a customized cloud-based digital identity/signing and multi-factor authentication solution based on OpenIAM ) and UniCERT (Certificate Authority) Identity Management based applications for Verizon's international customer base.

·Resolved or escalated infrastructure Operating System (CENTOS, SUSE Linux and MS Windows Server) and

/or networking issues that hampered operations.

·Resolved or escalated customer requests submitted to Service Desk

·Managed One Time Password (MOTP): Customized user identity solution for enterprises, which uses RSA SecurID

·Other ad hoc IAM & security services assigned to the team

·Translated remediation processes into organizational procedures for use by organizational elements.

·Created and implemented organizational change controls for production architectural components. Booz Allen Hamilton, Linthicum, MD 8/2010 – 9/2012 Senior Consultant

·Translated secure implementations for Trusted Solaris 8, Solaris 10 with Trusted Extensions and Secure Trusted Operating Program (STOP OS) to Risk Decision Authority Criteria technology mitigation concepts.

·Provided Security + instruction for the 336 Training Squadron’s (Keesler AFB, Biloxi, MS) Just in Time personnel and Air Force level three personnel.

·Augmented the Point of Contact and Common Test and Evaluation training for a division within the National Security Agency.

·Provided technical guidance for the Cross Domain Solution Obsolescence Study conducted by Air Force Rome Labs in support of a Unified Cross Domain Office effort. Tapestry Technologies, Chambersburg, PA 2/2009 – 5/2010 Information Assurance Engineer

·Conducted security posture reviews using Security Technical Implementation Guides (STIG) and other tools for UNIX based systems; Apache based platforms and Domain Name Service (DNS) systems on behalf of Defense Information Systems Agency (DISA) Field Security Office for Department of Defense (DOD) information systems certification.

·Supported various Cross Domain Solutions (CDS) security checklist deployed throughout DOD. Duties included and are were not limited to performing Security Test and Evaluation (ST&E) filter support testing, CDS technology related training and periodic CDS posture reviews of various DOD CDS.

·Created Data Sync Guard checklist using 800-53 controls in Vulnerability Management System (VMS). Trusted Computer Solutions, Herndon, VA 11/2007 – 2/2009 Secure Systems Engineer

·Submitted, tested and documented system test cases to interact with agency security personnel for system connectivity and operation / maintenance.

·Installed, configured and maintained Trusted Computer Solutions product Web-shield to include components that compromise the Multiple Domain Dissemination System 3.2 baseline.

·Coordinated with organizational entities for support Oracle/SUN servers located in a Data Center located at Bolling AFB.

Raytheon, Springfield, VA 5/2005 – 11/2007

Process Control Operator

·Monitored real-time application and system resources to support system operations.

Contact this candidate