Human Resource Full Time

AKSHATHA C P

Bellevue, WA, USA +1-425-***-**** ***************@*****.***

Profile

• Seasoned Human Resource Professional with 5+years of experience in Recruiting, Operations, HR Generalist, Vendor Management, Background check, Onboarding and Contract Compliance

• Deep expertise in Operational excellence, complex calendar management, process development, system testing, writing docs, preparing PowerPoint slides to present key findings to leadership Professional Work Experience

Velocity Global - Seattle, USA (Recruiting Operations Associate) Nov'22 -Jun’23

• Developed a robust framework using google suite products (Google Sheets/Slides/Docs) to manage the entire candidate life cycle from scheduling to final decision

• Created various test case scenarios and performed user acceptance testing (UAT), collaborated with Product managers to address the gaps and successfully onboarded Green House, new Applicant Tracking System (ATS)

• Single point of contact to address and resolve any systemic issues faced by the customers in leveraging the ATS tool

• Partnered with Product Managers of the ATS tool to create a SOP and Press Release FAQ document to help users of the tool self-serve in case of any questions

• Successfully migrated candidate data from Clear Company, legacy ATS system to Green House the new system and maintained accurate and up-to-date candidate information within the new ATS tool

• Built multiple trackers and created a streamlined process to monitor and follow up scheduling and rescheduling metrics that helped study areas of improvement of customer and candidate experience

• Streamlined recruiting operations process leveraging G-suite, Green House and Clear Company to enable robust tracking and simplify user experience in Enterprise SaaS based platform for EOR

• Interpreted and administered HR guidelines and Policies; responded to complex enquires from employees in areas of HR Amazon – Seattle, USA (Recruiting Coordinator Tech & Non-Tech) Mar’22- Nov’22

• Built MS Excel tracker framework on SharePoint to ensure an excellent candidate experience through prompt follow up, communication with executive candidates and hiring managers

• Handled high volume phone screens and on-site scheduling across multiple complex calendars comprising of various time zones globally to schedule virtual and on-site interviews for Amazon Devices Services and Amazon Ads

• Securing Bar raisers for interviews and coordinating with Executive Assistants (EAs) supporting senior leadership

• Survey creation and analysis of survey data on project automated phone screen scheduling

• Initiated refresher trainings on niche Bar Raisers and Bar Raisers in Training (BR/BRIT) pairing program

• Organized multiple team events like Offsite, Conferences and Audits in partnership with EAs and vendors Accenture – Bengaluru, India (Human Resource Associate Senior Associate) Oct’13-Mar’16

• Executive Associate: Handling scheduling, DOC collection, stakeholder management & reporting, onboarding, candidate formalities, downstream processing with other teams

• Demand Management: Collaborated with Hiring Managers on demand prioritization and fulfillment channels to close the high-volume demand; Developed impact relationships with the business teams for timely priority closures

• Contract Compliance:

o Handling over 20+ clients along with their respective background checks as per client requirement o Initiating Checks, following up for the report status, screening, updating internal tools, weekly updates, re- Initiation of reports, direct Vendor & client management o Providing audit data as per client’s requirement for additional checks conducted

• Background Check:

o Auditing of First and Final reports of ASE & Full time Employees of Accenture PAN India and Sri Lanka o Sharing the discrepant reports with respective HR Reps and re-initiating the discrepant reports with relevant additional documents

o Weekly calls with vendors on discussions with process, reports, tagging guidelines and on time closure of reports o Educating vendors about effective Accenture BGC requirement process for new vendors Toyota Tsusho Insurance (Marketing Executive) Apr’ 13 – Sep’13

• Played a major role in client relationship management, scheduling meetings with various large-scale industries, and explaining to them about insurance premiums, benefits, coverages and non-coverages

• Calculating life insurance and other insurance premium for our clients individually

• Actively worked with the team on introducing a new project, executing pet insurance which then was a new insurance we introduced from our company to all dog owners Education

● Christ University Mar’2010-Mar’2013 Bachelor of Business Administration- BBA Human Resource Management and Services (GPA- 3.08/4)

●Karnataka University Jun’ 2008-Jun’ 2010 Pre-University – Commerce (Accounting, Business Management, Statistics, Mathematics)

Applications and Skill set

• HR Tools: Green House, Clear Company, Amazon Hire, Outlook, Google Calendar, Calendar Management

• Recruiting: Sourcing Tech/Non-Tech candidates, Background check, Onboarding, Contract Compliance

• Executive Admin: Complex calendar management of C-Suite Execs, Succinct communication, Vendor management

• Operating System: Windows 7/8/10/11, iOS

• General Tools: MS Excel, MS PowerPoint, MS Word, Google Suite Products Awards and activities

• Multiple accolades for successful adoption of Green House and high-volume scheduling at Velocity Global

• Stood out consecutively in BRIT pairing and 2 & 5 day rock stars

• Awarded as “The Best Team Player” award from Accenture

• Certified trainee for Telephonic Interview Skills

• Received monetary rewards for active participation in Recruitment Events

• Received multiple Rewards & Recognition from clients for on time & Active Response & Compliance

• Entrepreneur and Event Manager for a Startup “Personalized Trinket”

• Known Home Cook Food Blogger on Social Media “The Hungry Academy’’

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