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Customer Service Guest Experience

Location:
Las Vegas, NV
Posted:
July 27, 2023

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Resume:

Jason Phillips

702-***-****

**** *** ***** *** *** Vegas NV. 89141

adyj4v@r.postjobfree.com

OBJECTIVE: To utilize my extensive fine dining service experience and exceptional customer service skills as a server in a high-end restaurant, delivering impeccable service and insuring a delightful dining experience for all.

EXPERIENCE:

Front waiter Envy Steakhouse October 2022 – Current (Leave of Absence)

Manage large corporate events due to the location of the convention center

Work as a team player and help out my coworkers when they need assistance

Ensure customer satisfaction in a timely matter while maintain an energetic, positive attitude Captain Piero’s Italian cuisine September 2017 July 2022

Worked in a fast-paced environment, typically serving 8-10 tables at a time

Highly successful when recommending wine- pairing decision based on taste and menu

Managed all details and hurtles to ensure customer satisfaction Captain Smith and Wollensky’s January 1999 - May 2017

Ensured guest experience was a memorable one

Regularly achieved highest per-night wine and appetizer sales average

Operated as a team with my co-workers to be sure all guests were more than satisfied Front Waiter Capital Grille November 2014 - September 2016

Maintained detailed knowledge of menu items and ingredients

Responsible for helping clients with wine choices and appetizer selection

Collaborated with the kitchen through POS and verbally to maximize customer satisfaction

SKILLS:

Expanded wine and cocktail knowledge

Detail-oriented and capable of multi-tasking

Extremely self-motivated and personally driven

Ability to build strong business relationships and secure trust from my clientele and co-workers REFERENCES:

Upon request



Contact this candidate