CURRICULUM VITAE Udayakumaran Rengasamy

*****, ***** ******* ****,

Apt 8103

San Antonio, TX 78249.

Phone: +1-860-***-****/860-***-****

E-mail: adyj4o@r.postjobfree.com

Profile

Have around 17+ years of experience in IT industry and well versed in various technologies, system design, data flow design, data modelling, agile project management, computer system architecture analysis and design.

Summary

Have strong technical skills in mainframe batch and online systems with vast experience in various kinds of databases including relational and hierarchy models.

Tech lead and Developer experience in analyzing, developing, enhancing, testing and supporting applications running on Mainframes using Cobol, CICS, JCL, VSAM, DB2, IMS DB, and other Mainframe utilities.

Expertise in Insurance domain in Business Insurance, Personal Insurance, Workers’ Compensation and Claim Handling.

Possess in-depth knowledge of the Life, Credit card, Healthcare and Insurance business. Have worked on Development, Enhancement, Batch Permanent fix, Service request and Production support for credit card, Healthcare and Insurance applications.

Project Lead with both Onsite (USA) and offshore experience in team handling and work assignment in terms of capacity, resource utilization, performance baselines, functional/nonfunctional requirements and other enforcement requirements.

Worked in Agile Risk Methodology and agile project management for software development with extensive experience in requirements elicitation, prototypes, User personas and flow diagrams for demonstrating and getting buy-in.

Expertise in Analysis, requirements gathering, mapping requirements to design, writing up High level designs and detailed designs.

Experience in designing FTP/NDMV transmission, data flow and data mapping. Have extensively worked in the data management, restoring the data from backup for the testing.

Have architected and implemented various software tools including Under Tolerance Tool and TUF Tables Rules Engine tool with complex algorithms.

Involved in brainstorming sessions with customers and business analysts for requirement analysis using design thinking concepts for enhancements.

Expertise in interacting with business and leading teams to provide high quality deliverables using comprehensive SDLC & Agile methodologies.

Skill Sets

Operating System Windows 95/98/2000 and XP, Z/Os

Programming Languages COBOL, PL/1, JCL, CICS, IMS DC Databases & Tools IMS DB, DB2, VSAM, DATACOM

Other Utilities SPUFI, ISPF 4.8, File Manager, File Master, QMF, Intertest, Endevor, SCM, SQL, SCLM, MQ, AQT CA-7, Control-M,

TRIMS Tables /Table Update Facility (TUF), TMF,

Xpediter, File-Aid, ChangeMan.

CURRICULUM VITAE Udayakumaran Rengasamy

Professional Experience

HCL America INC, Sunnyvale, CA, USA

Work Location (Remote) Franklin, WI, USA

Client : Northwestern Mutual Insurance, USA

Project : Risk Servicing – Policy Change Oct 14, 2022 – Till Date Description: Northwestern Mutual is a financial services organization focusing on Financial Planning, Insurance and Investment products. NM Insurance mainly deals with Life Insurance, Disability Insurance & Long-term care products. Policy Change (PCTC) Application is used to modify the policy contract information after the policy is in force for all the Insurance products and send the feeds to downstream systems. Technologies: ISPF, File-Manager, RTC, Jira, O/s: z/OS, Agile Central, ChangeMan, Web Services, SQL, DB2, VSAM, PL/I, COBOL, CICS,JCL, VB .Net. Gitlab(Versioning Control) Roles and responsibilities:

Understanding Business and Functional Requirements for Enhancements to be made in the Risk servicing applications.

Translation of Functional Specifications into Technical Specifications and Detailed Design.

Application development, coding, testing, design reviews, database design and implementation for Risk Servicing applications.

Deploy code to UAT and perform regression testing, provide support to UAT testing and post- production activities.

Analyze and troubleshoot issues and defects in both structured and unstructured environments to identify performance and design inefficiencies.

Participate in technical reviews at appropriate stages of development.

Conduct review meetings with business to understand their requirement on enhancement and application upgrade.

Regular calls with Business to collect feedback on changes delivered and identify areas of improvement.

Consistent meeting with users to know their requirements and priorities over tasks created, and work on them to provide solutions as per SLA guidelines

Identify, analyze, document the defects, and coordinate efforts with team to address defects.

Tracking and performing the applications’ minor and major upgrade production release deployments.

Continuously monitor and capture the statistics of the application to identify performance and design inefficiencies.

Review code changes, testing details like test cases and test scripts to ensure Project process compliance and delivered products / services confirm to the NM’s requirements and to the agreed quality standard.

HCL America INC, Sunnyvale, CA, USA

Work Location San Antonio, TX, USA

Client : United Service Automobile Association, USA Project : P&C Property Managed Services FPP Sep 17 2020 – Oct 13, 2022 Description: USAA offers a range of personal property and casualty (P&C) insurance, including automobile, homeowner, renters, as well as umbrella and personal property insurance. This project mainly deals with P&C Property which is maintenance and enhancement of the application across the line of business for the respective transactions, using the SAFe Agile Framework.

Technologies: ISPF, SCM, File-Aid, ELIPS, BTS, Workbench, Mastercraft, Datavan, PLITEST, IMSTEST, CURRICULUM VITAE Udayakumaran Rengasamy

RTC, Jira, O/s: z/OS, Agile Central, HTML5, Web Services, DB SQL, IMS DB, DB2, VSAM, PL/I, COBOL, JCL, Java/J2EE

Roles and responsibilities:

Attend Big room planning (BRP) with stake holders as part of Scaled Agile Framework (SAFE) to meet with business sponsors & DPOs to gather the business overview of the Project scope.

Capture requirements for each of the project functionalities & provide developer inputs for gathering the requirements as user features stories in Jira.

Study the system details to understand and validate the requirements and prepare a preliminary design document of user interface and business logic solution along with estimates.

Identify the problems with the current infrastructure & application

To arrange project requirements in programming sequence by analyzing requirements, preparing workflow chart for project execution.

Update release board with components, validating the components moved to prod on release night, monitoring batch for any errors.

Using the release move-up process to ensure that host changes are in sync with the deployment package & work is pushed to the production systems.

Co-ordinate with the release management team on the release night to ensure the overall work is pushed to the production systems as part of the release implementation & deployment process.

Resolving deployment issues with the help of Operations (Ops team) for deploying services in production.

Work with end user departments to cascade the guidance for the project roll out & be available for feedback / defect fixing.

Debug the application operating program to identify root causes for any defect introduced by the project team. Work on the problem to provide quick fix.

Responsible for monitoring the changes introduced by our project in production environment, until the project is handed over to the maintenance team.

Cognizant Technology Solutions US Corp, College Station, TX, USA Work Location Hartford, CT, USA

Client : The Travelers Indemnity Company, USA

Project : Claim Handling Dec 2018 – July 2020

Description: Current Claim platform being migrated from legacy systems to a rich user interface across all lines of business – Auto, Property, Liability and Workers Compensation applications in to a unified .NET 4.5/New CICS Soap platform application, using the SAFe Agile Framework.

Technologies: COBOL, JCL, CICS, IMS DC, REXX, VSAM, DB2, IMS DB, SPUFI, File Manager, AQT, Endevor, Intertest, QMF, MQ, CA7.

Roles and Responsibilities:

Key member in introducing a new payment type, ‘e-Pay’ as a digital settlement method, by adding new columns in Payment DB2 table and modifying all the impacted batch and online programs.

Designed and implemented the new SDNA and SDNB online programs to get the data from the distributed front end through MQ Request/responses queue, for ensuring digital settlement to the claimant, via e-Pay.

Modified COBOL copybooks, DCLGEN, PROC, JCL Parms and customized processes to support e-Pay.

Modified the BMP program in order for the Rule Engine to send email notification to the Claimant, if payment is rejected/failed.

CURRICULUM VITAE Udayakumaran Rengasamy

Designed and created the Stop and Cancel PayPal batch jobs to pull data from the EOD Payment queue and remove duplicates.

Worked in the Closed Claimant Application in the .Net front end, to call CICSDB2 program in the backend, by introducing an edit functionality for staged or pending e-Pay payments, to stop claim handler from closing claimants before settlement of e-Pay.

Involved in end-to-end testing from Distributed to Host system to verify all the functionalities. Was responsible for preparation of test cases and maintaining all the test artifacts in the Rally Board.

Worked in e-Pay support activities, to fix the issues of Bank code and Error codes that are not populated in the ledger feed.

Worked on prototypes and other aiding tools to demonstrate the product to the clients. Have used Cognizant’s Complexity Point Estimation tool to arrive at estimations in various stages of the projects.

Handled regulatory changes in supporting e-Pay for injured employees in states that were not supporting e-Pay initially, in the current COVID situation.

Was responsible for maintaining Postproduction Defects Tracker, with detailed RCA of the issues, and their mitigation/ prevention.

SPOC to the client, for all the deliverables worked on by the offshore team. Was responsible for managing, mentoring and providing support to the offshore team, as and when needed.

Hands on experience with SAFe Agile framework with active participation in all the daily and bi- weekly sprint meeting & ceremonies. Well experienced in Story point Estimation tools like Playing poker, Quarterly project planning and User Story refinement. Cognizant Technology Solutions US Corp, College Station, TX, USA Work Location Hartford, CT, USA

Client : The Travelers Indemnity Company, USA

Project : IM&A Technology – Downstream Financial Systems Dec 2013 – Dec 2018 Description: Downstream Financial Systems unit under business insurance portfolio has mixed bag of applications performing Bureau Filing, Risk/Rating Analysis and various business critical Reporting. This project is aimed to develop in-house processing programs for achieving various bureau filing obligations of Travelers. According to insurance governing bodies, the fields and rules applied to each line of business vary a lot and their filing frequency also differs. In addition to this, service-oriented programs to render various functionalities such as pricing, risk rating, Travelers Utility Function Programs, Under Tolerance tools would also be developed and consumed in the processing modules. The enhancements of these tools would be done depending upon the stakeholder requests, layout changes and regulatory changes. Along with this, various software upgrades would be done in the downstream financial systems applications after comprehensive analysis and testing. Technologies: COBOL, JCL, REXX, VSAM, DB2, IMS DB, File Manager, AQT, Endevor, QMF, CA7. Roles and Responsibilities:

Created the data flow from interface to filing through summarization, premium formatting, generation, continuity, edit process. And designed the structure of heavy hitter report using error matrix table.

Modified the layouts for the premium & loss data to have input, generated & bureau fields. These copybooks are necessary to enable the communications among the systems and programs.

Responsible for periodically updating the batch tables having rules & rates through Endevor. Reviewed the structure of the batch tables and modified the processing programs if there are any structural changes.

Worked on the periodic enhancements, obtaining clarifications from business, coded, tested and implemented into production.

CURRICULUM VITAE Udayakumaran Rengasamy

Worked on the digital workspace task and Java Company edit package implementation tasks. Worked to implement various remedies in overcoming the digital workspace short comings. Also, involved in the revamps and transforms of the company edit services using Java CEP technique.

Worked with IT and Business Stakeholders in defining the structure of the VSAM claim history database using several years of claim history records for each line of business such as Auto, Bond, Homeowners, and boilers.

Conducted detailed study of the history files using COBOL copybooks and identified the KSDS keys to define and load the VSAM cluster. Designed and implemented the search logic to dig through the VSAM history and implemented the calculation logic to populate the claim count. Worked iteratively with business stakeholders in defining the granularity of the data to be stored in the history database.

Developed the integration Services packages that performs various transformations and tasks including lookup, Join, Union, derived column, merge, send mail, script to transform and load the errors, tolerance data into the Error Handling Facility Tables. This facilitates the data access of the business users through front end screens.

Utilized Internal Application Service Provider architecture to constantly develop reusable components for downstream financial system applications.

Provided postproduction warranty support to immediately fix issues, if any, after every release.

Increased Cost savings to client by driving the DASD storage reduction by periodically purging the oldest & unused data sets which was commended by the client.

Accelerated adhoc business queries using extensive analysis, Bulk unload, SORT and other utility programs. Eliminated waste by removing processes which are not relevant to the date for improving the simplicity and for clearing the technical debt.

Analyzed the workers compensation data from DB2 to find out the unit listing, header and Exposure requirements. These requirements are vital to finalize the right way to update the user interface in order to gain insights through data analytics.

Acted as SPOC with client for requirement gathering, participating in bi-weekly business meeting, handling offshore queries and clarifications, involving in the analysis and design phase to resolve their queries. Solely responsible for reviewing offshore code changes, test results and finally delivery to the customer/business

Cognizant Technology Solutions India Pvt Ltd Chennai, Tamilnadu, India Client : The Travelers Indemnity Company, USA

Project : Account Billing System June 2012 – Dec 2013 Description: Account Billing System (ABS) which comes under the STA-Billing PASD engagement is the only billing application for personal insurance business in The Travelers Indemnity Company. This application is built on mainframes and has .NET based front end. ABS has IMS and DB2 for database and is coded in COBOL, JCL, CICS, IMSDB, IMSDC and CLIST. This application is responsible to collect premium information from the issue systems that issue personal insurance policies like Automobile Insurance, Homeowners Insurance, Personal Articles, Boat and Yacht Insurance. ABS stores this information in its databases and then produces printed and electronic bills for the customers. ABS is also responsible to collect the monthly premium amounts and to register this information in its database. ABS also handles Policy changes and cancellations. ABS is capable of EFT based and Credit Card based automatic billing options.

Technologies: COBOL, JCL, CICS, CLIST, VSAM, DB2, IMS DB/DC, File Manager, Intertest, AQT, CA7, Endevor, QMF, MQ.

Roles and Responsibilities:

Was part of the development team for the production application for ABS, had developed and implemented major enhancements to the host application. CURRICULUM VITAE Udayakumaran Rengasamy

Participated in functional requirements discussions with the business customers for the enhancement projects and application strengthening initiatives.

Had independently designed and developed the IVR Foundational Services Application, which helps in accessing the Travelers Database and fetch data from various platforms and front-end applications.

Was responsible for translating these requirements into technical specifications for the offshore ABS team to work on tasks.

Primarily responsible to fix any major errors and discrepancies in the mainframe host application that calculates the bill, collects and documents the payments and produces various reports.

Solely responsible to the customer for the delivery of tasks by the offshore team, involving in analysis and design, code review and end to end testing and test review. Cognizant Technology Solutions India Pvt Ltd Chennai, Tamilnadu, India Client : HealthNet, USA

Project : HIPAA Project (10805n and 10805i) Apr 2010 – Jun 2012 Description: Medi-cal is California’s Medicaid program that provides health care services for low-Income individuals including families with children, seniors, persons with disabilities. QCare is the Core System for Medical and provides 100% of the system support to Health Net of California’s MediCal line of business. HIPAA remediation requirements are intended to standardize transactions related to healthcare administration and financing. Technologies: COBOL, JCL, CICS, REXX, VSAM, DB2, File Manager, Intertest, AQT, SCLM, OPC, QMF, Endevor.

Roles and Responsibilities:

Analyzed the Qcare application end to end and helped the solutions team in preparing the mapping documents for the extracts that are sent from the Qcare application.

Managed a team of 9 members to work on the Analysis, development, debugging application programs, bug fixing during Regression testing and implementation phases of the project.

Responsible for creating Business design and Technical design documents and bug free production components.

Primarily worked on the Membership (834 Transaction) and Claims (837 Transaction) system that involves the generation of extracts which helps clients in understanding the key process indicators related to Qcare system.

Had actively participated in calls with Qcare team involved in the project during design phase to understand the challenges involved and provided solutions that benefited all the team members involved in Qcare.

Worked on the analysis, coding, testing and implementation phases of the project. Well experienced in People management and onsite /offshore co-ordination and prepared the Weekly status report.

Was responsible for coordinating with all the downstream systems to confirm if all the extracts generated were as per their expected/proposed layouts.

Was commended by the client for successfully implementing changes to around 1000 components within this project period.

Software Paradigms Infotech Pvt. Ltd., Mysore, Karnataka, India Client : Macy’s System Technology(MST), USA

Project : Credit Associate Number Expansion (Credit ANX) Jul 2009 – Apr 2010 CURRICULUM VITAE Udayakumaran Rengasamy

Description: As Macy's (Retail Dealer, Atlanta) moved from four divisional Macy’s headquarters in to one, they were faced with challenges. One of those was how to use Associate number to identify their employees. As the number of associates grew for a division due to new locations being opened, acquired, or consolidated, there was a concern that the 6-digit number will not support the uniqueness required even within a single division. Therefore, it was recommended that applications that only support 6 digits be modified to support the full 8 digit associate number.

Technologies: COBOL, JCL, CICS, REXX, VSAM, DATACOM, File Manager, Intertest, AQT, Control-M, Endevor, QMF.

Roles and Responsibilities:

Analyzed the Macy’s Credit Card (SCM) application end to end and helped the solutions team in preparing the mapping documents for the extracts that are sent from the Credit card application.

Worked mainly on the Credit card system subject area that involves the generation of files for all the downstream applications involved in the Credit ANX enhancement.

Worked on the analysis, coding, testing and implementation phases of the project.

Primary responsibility also included code review and test results review.

He had worked together with team and solved critical issues on time to deliver the components with high quality to the customer.

Managed a team of 5 members to work on the Analysis, development, debugging application programs using Xpediter and CA-Intertest, bug fixing during Regression testing and Quasi Testing and implementation phases of the project.

Software Paradigms Infotech Pvt. Ltd., Mysore, Karnataka, India Client : Macy’s System Technology(MST), USA

Project : Credit May Transition and Credit Support Sep 2005 – Jun 2009 Description: This project is an Enhancement and Maintenance project. Credit May Conversion-1 deals with the Conversion of the MAY stores accounts to MST system. Each division of May will be converted into new credit regions. The functional requirement is to adapt MAY customers to access the MST stores. The Enhancement follows the complete development life cycle involving Coding, Unit testing, regression testing and quasi Testing phases. The data are obtained from VSAM and DATACOM databases. This project also required offshore support to the Sabre Credit Management (SCM) System of Macy’s System Technology (MST), involving resolution of Service Requests. An SR is an issue in the Credit system, which needs to be fixed within a timeframe based on severity number assigned to it. Technologies: COBOL, JCL, CICS, REXX, VSAM, DATACOM, File Manager, Intertest, AQT, Control-M, Endevor, QMF.

Roles and Responsibilities:

Responsible to analyze the Macy’s Credit Card (SCM) application end to end and helped the solutions team in preparing the mapping documents for the extracts that were sent from the Credit card application.

Was responsible for analyzing the layout and design flow for incorporating the 11 MAY stores in to the existing MST application.

Worked on the Analysis, development, debugging application programs using Xpediter and CA- Intertest, bug fixing during Regression testing and Quasi Testing and implementation phases of the project.

CURRICULUM VITAE Udayakumaran Rengasamy

Designed COBOL copybooks, Created DCLGEN, built automatic job submission and commissioned various tools and customized processes.

Did String manipulation in COBOL, JCL Parms, Instream, Catalogued Procedures, Overriding and Symbolic characters, Conditional execution, Utilities and runbook creation.

Actively involved in analysis, design, coding, unit test cases, reviews, testing whenever a code fix for a bug is required or maintenance/enhancement request is made.

Performed footprint analysis to locate the problematic instruction from the offset of the program. Worked extensively in the abends such as SOC7, SOC4, and SB37.

Handled high priority production support (15/7), Handling ‘On Call’ Batch Job Abends of very high priority.

Resolved Service Requests (SR’s Bugs) of various levels of severity, (Severity-1, to be resolved within 8 hours and Severity-2, to be addressed within 48 hours of being reported) by analyzing and identifying the root cause of the problem.

Academic Record

Master of Business Administration in Systems 68.8% Bharathidasan University, Trichy, India

Bachelor of Technology in Chemical Engineering 74.1% University of Madras, Chennai, India

Professional Record

Certified Scrum Master Certification from Scrum Alliance® (Certificant ID: 001076645) 2022 Personal Strengths

Fast learner, with confidence to self-learn and excel in any new arena.

Sharp problem solving and query handling skills based on the requirements of clients.

Indomitable spirit to interact and motivate a team positively.

Excellent analytical communication and interpersonal skills. Place : San Antonio, TX

Date :

Mr. Udayakumaran Rengasamy

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