Customer Service Document Management
Resume:
T A ' S H I M A
E V E R H A R T
H U N T E R
adyj0o@r.postjobfree.com
#2411,
Dallas, Texas 75237
PROFESSIONAL SUMMARY
Attentive Receptionist bringing high energy, great customer service skills, and expertise in clerical support. Enhances guest relations and office reputation with unparalleled professionalism and knowledgeable assistance for any need. Expert in word processing and spreadsheet tracking.
Polished and professional administrative professional equipped to handle guest needs in [Type] environments. Handles requests, mail, and clerical requirements with strong attention to detail and good multitasking abilities. Organized and efficient in managing files and reports.
Smooth and professional [Job Title] highly trained in managing and distributing physical and digital information. Able to respond quickly and manage requests independently to quickly assist with any need. Highly organized and efficient with an analytical approach to solving file management problems. Skilled team player with strong background in [Type] environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. SKILLS
Reception desk management Greet visitors
Answer telephone calls Manage files
EXPERIENCE
Receptionist, Andrew R. Korn PLLC, May 2011 - Feb 2021, Dallas, Texas Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions.
Followed established procedures to protect sensitive and confidential information from unauthorized release.
Picked up, organized, and wiped down reception regularly to keep area professional and clean.
Shipped out packages with postal service and special carriers based on size, destination, and schedule requirements of each delivery. Hair Stylist/ Owner, Visions hair studio salon, Feb 2010 - Jul 2020, Dallas, Texas Connected closely with customers to deliver positive hairstyling and cutting TH
experiences and build strong loyalty for repeat business. Sanitized instruments, equipment, and stations between customers for optimal protection.
Coordinated busy schedule of as many as [Number] customer appointments per week with high satisfaction rates.
Updated and maintained customer information records such as beauty services provided.
Delighted customers with personalized support and careful attention to each person's unique preferences and features.
Maintained robust schedule of client appointments and continuously high referral rates.
Kept the work station clean, neat and presentable with regularly sanitized tools. Private Care Aide, Blue Bird Home Health Care, May 2007 - Jan 2008, Forth Worth, Texas Helped individuals complete important therapy exercises under direction of [Job title]s.
Assisted with activities of daily living such as hair and oral care, bathing, and dressing. Managed basic housekeeping like changing linens and vacuuming to keep client areas clean, safe, and healthy.
Followed agency policy and procedures in administering care to clients. Hair Stylist, Lavish Styles hair Salon, Mar 2001 - Sep 2004, Dallas, Texas Kept the work station clean, neat and presentable with regularly sanitized tools. Kept work stations clean and sanitized tools such as scissors and combs. Delivered calming and memorable experiences by adding in special touches like scalp and neck massage.
Followed trends in hairstyles, fashion and makeup to better serve the needs of customers of all ages.
Document Specialist, Legal Express, Jun 1998 - Mar 2000, Dallas, Texas Assisted with document corrections, including re-indexing, deduplication, and other clerical tasks.
Verified and reviewed project documents to determine format, completeness, and compliance with contractual requirements.
Scanned and indexed incoming documents, inputting created data files into all necessary document management systems.
Performed quality analysis of paper documents, confirming legibility and integrity of all included information.
Inspected and maintained document management equipment, including scanners, copiers, printers, and other electronic devices.
Established effective document management policies to maintain secure, legal, and efficiently accessed content.
Stayed current on [Type] industry regulations to help keep company records in compliance.
EDUCATION
Aug 2009
May 2005
Dallas, Cosmetologist
Contessa Beauty Collage - Dallas, Texas
Associate of Arts, Theater Arts
K.D. Studio Acting and Conservatory college - Dallas, Texas GPA 3.9
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