Jacob Woody

adyj0g@r.postjobfree.com 734-***-****

linkedin.com/in/jacob-woody-834b137a

Summary

Summary

PROFESSIONAL SUMMARY

Experienced Account and staffing manager with approx. 10 years of successful business development and full- cycle account management, from building and managing teams of various sizes to implementing thorough best practices to ensure efficiency throughout multiple industries. My experience is accompanied with strong leadership and relationship-building skills, with a focus on client growth, engagement and success. Experience

Client Services Manager

Cielo Talent

Nov 2021 - Present (1 year 9 months)

• Work hand in hand with clients internal HR team to identify and establish best practices for recruitment and retention

• Mentor and manage team of recruitment specialists, junior/senior recruiters and interview specialists

(based in Manila, Buenos Aires and The United States)

• Conduct performance reviews for internal recruitment team and develop IDP's for personal and professional guided growth

• Work with marketing team to review market data and analysis to implement recruitment advertisement and strategy

• Host weekly huddles to discuss various topics including recruitment/market trends, best practices, team goals and training

• Coach and mentor team members assigned PIPs to assist with personal and professional growth

• Review and submit timesheets and process PTO

• Meet with client leadership to discuss areas for improvement and "white space" opportunities to grow business

• Strategize with leadership to find solutions to any and all escalations

• Develop and implement incentive programs/fun contests to motivate internal team

• Run Market intelligence reports to optimize competitive approach and discuss compensation/benefits structure with client to increase appeal while staying within budget

• Conduct weekly 1 on 1s with all team members to explore areas for growth and discuss any additional training needed with new programs

• Closely monitor ATS system (internal and external)

• Manage job postings and open "seats" within Linkedin and contacts allotted for Indeed sourcing Account and Talent Manager

Kelly

Dec 2018 - Nov 2021 (3 years)

• Business development, staffing and management of accounts throughout various industries including Jacob Woody - page 1

light-industrial, administrative, skilled-trades, executive, etc. including identifying white space and solidifying business opportunities.

• Partner with local universities and community colleges to promote job opportunities and build/retain internship programs for multiple clients throughout the United States

• Coordinate engagement activities with client(s) to visit any areas of improvement to ensure the best possible service provided.

• Closely engaged with all on/off site employees to build and maintain confidence in our team including quick resolution to any grievance process

• Work closely with clients HR team and key decision makers to streamline and improve the staffing, benefits and retention process, while navigating any possibility for business growth in any "white space" areas.

• Conduct Incident investigations for injuries and employee grievances filed

• Locate, contact and submit client leads to initiate new business

• Coordinate retention and best practice meetings to maximize and maintain a pool of qualified candidates while surpassing profitability goals.

• Closely monitor daily and weekly reports for each client to track compliance and each employees progress to provide ample support for production.

• Compiling all data from turnover and on-time delivery to the staffing P&L of our client to conduct quarterly and yearly reviews

• Process all personnel files into internal network for background screening and compliance. Area Manager

NAOS Staffing, LLC

Mar 2016 - Dec 2018 (2 years 10 months)

Manage and facilitate staffing and HR management for multiple accounts throughout the mid-west.

• Built and managed an internal team of 15 employees to assist with the essential operations for each assigned account. These employees included recruiters, admin and HR to site managers.

• Coordinate frequent meetings with all clients to see where we can capitalize on any opportunity for additional business.

• Continuous business development practices, including sourcing, obtaining and retention of new accounts.

• Develop, implementation and coordination of various human resource activities including new hire orientation and exit interviews with a focus on improving and updating company policies and processes.

• Manage the unemployment claim process from replying to filings to representing company in person for

the appeal process

• Main point of contact for client management and leadership teams.

• Acting liaison between our internal management/recruiting team and each client to ensure compliance, communication and efficiency.

• Oversee all day to day activity from recruiting to on-boarding, payroll, processing workers compensation claims and various HR duties.

• Implementing retention programs for current client contracts, while researching and obtaining new business opportunities in region.

• Created and lead the implementation of a transportation system that provided reliable commute for employees to and from work, maximizing our client's production and company profitability.

• Compose and conduct QBR's for each client.

Jacob Woody - page 2

Recruitment Manager

TransForce

Jan 2015 - Mar 2016 (1 year 3 months)

• Organize daily recruiting operations to maximize applicant flow and on-boarding for 20+ clients, filling Class A and B driving positions.

• Work with a team of recruiters and site manager(s) to identify reliable candidates for all positions.

• Provide leads to sales team and area manager

• Meet with current and potential clients to ensure efficiency in service and retention while helping our region grow.

• Participate and assist the organization of monthly and quarterly safety, DOT compliance and retention meetings, internally and with clients.

Recruitment Manager

EXCEL PAYROLL SERVICES, INC

May 2013 - Dec 2014 (1 year 8 months)

• Sourcing and interviewing qualified Class A truck drivers for local and OTR routes.

• Develop and implement training and retention programs

• Organize, train and manage recruiting team to ensure best practices

• Working closely with the safety team to ensure DOT compliance, through conducting in-house audits.

• Marketing and advertisement for all internal openings from general labor to executive level positions.

• Organize and facilitate all on-boarding with HR and safety team.

• Composed and implemented training and retention programs to minimize turnover while maximizing positions filled for efficiency and profitability. Driver Recruiter

Carter Express, Inc.

Jan 2013 - May 2013 (5 months)

Sourcing and recruiting for all open positions internally. Jacob Woody - page 2

• Facilitating needs with staffing agencies to fill any vacancies that were outstanding and needed.

• Streamline communication with dispatch team to provide ample support with all available employees. Education

Real Estate One Academy

Real Estate Agent

Westland Christian Academy

High School Diploma

Licenses & Certifications

Real Estate Broker/Sales Agent - State of Michigan Skills

Jacob Woody - page 3

administration • business development • conflict management • contract management • customer relations • Workday • Human Resources (HR) • Leadership • Leadership Development • Performance Management

Jacob Woody - page 4

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