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Customer Service Sheet Metal

Location:
Parkland, WA
Salary:
45,000
Posted:
July 26, 2023

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Resume:

Trevante Terrell

253-***-**** adyizj@r.postjobfree.com

Education: Central High School Davenport Iowa

Diploma Aug 2008-May 2012

Professional summary

Ability to work in fast-paced environments as well as with large teams. Able to thrive in collaborative settings and capable of individual contribution. Highly adaptable and efficient to ensure deadlines are met. Proactive not reactive.

Skills: Computer Skills, Inventory Control, Customer Service

Work History

Nextaff- Staff Recruiter 01/2023- current

•Develop and update job descriptions and job specifications

•Perform job and task analysis to document job requirements and objectives

•Prepare recruitment materials and post jobs to appropriate job board

•Source and recruit candidates by using databases, social media etc

•Screen candidates resumes, job applications, background checks and drug tests

•Conduct interviews using various reliable recruiting tools/methods to filter best candidates

•Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes

•Onboard new employees in order to become fully integrated

•Monitor and apply HR recruiting best practices

•will collaborate with department managers on a regular basis and proactively identify future hiring need.

Genesco- Sheet Metal Production 08/2021-12/2022

•Performed assigned work on assembly lines such as punching holes for screws or folding materials to work order specifications.

•Reviewed project requirements to determine necessary bends and shapes.

•Assessed and repaired improper welds.

•Fastened seams or joints together with welds, rivets, or steel screws to assemble components into products or to repair sheet metal items.

•Leveraged laser cutting software for precision sheet metal fabrication.

Amazon- Stow associate 08/2020- 08/2021

•Picking, scanning and placing items into storage shelves in a fast and efficient manner

•Picking, packing, labeling, and inspecting products in fulfillment orders

•Assisted in maintaining damaged inventory control scanning out unsafe and unusable products

•Checked, verified, and filled customer orders

Walmart- Night stocker 08/2018- 08/2020

•I ensured that merchandise is stored in the appropriate area of the store.

•Assisted setting up holiday display, merchandising, unloading deliveries.

•helping customers locate specific merchandise throughout the store.

•I monitored and helped maintain inventory levels throughout the store.

State Farm Claims Representative 02/2017-12/2017

•Communicating with customers and associates’ via telephone

•I reviewed and debriefed account information such as deductibles and coverages while collecting as much information for claim filing records.

•I reviewed claims to insure customers were routed to proper department

•De-escalated calls to provide first call resolution.

•Coordinated car repair services and dispatched emergency tow services.

Xerox- Customer Care Assistant 08/2016- 01/20

01/2017

• Read and interpret documents to our customers.

•I used creative thinking methods to troubleshoot electronic devices, complex billing issues, account maintenance, and customer complaints.

•I navigated through multiple computer applications with speed and accuracy, while maintaining a high level of professionalism and with all customers regardless of their situation.

•I also monitored call center floor to make sure reps are effective and efficient handling calls

Milgard Windows and Doors- Production Assembly 08/2015-01/2016

•Managed operation plans for department section On-Time Delivery

•Managed time wisely for my all my daily departments task

•Creates and executes MPS plans, meets commitments and works within the guidelines,

•Assisted various departments of the assembly line of the doors to ensure they ready for delivery escalation

•Collaborated with team finding ways to improve production floor to ensure much more effective level of production



Contact this candidate