JOHN HENRY AYERS JR.

Louisville, Kentucky *****

502-***-**** · adyiyv@r.postjobfree.com

EMPLOYEE TRAINING & DEVELOPMENT MANAGER / HUMAN RESOURCES MANAGER

Dedicated Human Resources Professional with more than 10 years of experience creating and implementing the highest quality employee training and development programs. In-depth knowledge of regulatory guidelines and policies affecting the human resources field combined with the ability to manage the recruitment, orientation, and training of large numbers of employees and proven success in administering benefit programs. Secret Clearance

Core Competencies

Human Resources Management · Employee Training & Development · Recruiting · Orientation

Training Programs · Record Management · Benefit Program Administration · Hiring · Leadership

Regulatory Guidelines & Laws · Customer Service · Human Resources Information Systems

MS Office - PeopleSoft – NFC – Resume Mix – ADP – Fast/Class - HIMS – Sidpers SHRM

PROFESSIONAL EXPERIENCE

Jefferson County Public Schools, Louisville, Kentucky, 2022-Present

Business Teacher (Substitute)

Emergency substitute teacher that fills in as needed when available. CTAE Teacher (Business Education) is responsible for teaching the theoretical and practical concepts, strategies, and techniques associated with management and business principles, computer literacy, personal finance, and accounting, within the Career, Technical, and Agricultural Education (CTAE) framework.

Kentucky State Certified

Service Support Solutions/Veterans First, Louisville, Kentucky, 2018-2022

Consultant/Recruiter

Responsible for advising management on the administration of human resources policies and procedures. Serving as consultants by analyzing a company's current HR programs and recommending solutions.

Develop, revise, and implement HR policies and write training management and employee development plans that bring businesses in current compliance with the law. Conduct training platforms that are updated, and support best practices related to the current HR policies and procedures.

Provide supportive services related to veterans and their needs for training related to employment.

Automated Data Processing (ADP), Louisville, Kentucky, 2015 - 2018

Affordable Care Implementation Consultant/Human Capital Management Consultant

Provides in-depth consulting services, using advanced functional knowledge, and advanced product expertise to manage implementations. Collaborate with the clients to analyze existing systems, policies, and procedures in connection with client business objectives. Manages the client implementation process, develops, and maintains effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience. Conducts project initiation activities and applies implementation process methodology in furtherance of business objectives. Demonstrates project management skills and strategic communication skills.

Analyzed existing client systems, interface requirements, operational needs, etc. to counsel client in the functional system design and/or system configurations and/or product adaptation of client's needs.

Determines optimal conversion methodology; then documents and delegates the accurate and timely conversion of client's data to the Data Conversion Services team.

Manages implementations for specific/specialized product(s) by working with the client to implement solutions that directly impact the entire client organization.

Path Forward of Kentucky, Louisville, Kentucky, 2014 - 2015

Social Security Ticket to Work Coordinator

Responsible for the statewide activities associated with a State Social Security Administration Ticket to Work program. Interpreted/analyzed/ensured compliance with authorizing legislation and governing regulations of all related programs. Provided general oversight of and coordination for All Ticket program activities. Maintained automated tracking/verification systems to facilitate program participation, including overseeing the use of various State Verification Exchange Systems (SVES) for Social Security benefit records through the VR/Social Security Administration agreement. Researched/developed/implemented ticket-related policies, procedures, and practices.

Ensured compliance with requirements to protect all Personally Identifiable Information (PII) on Social Security beneficiaries.

Managed/coordinated/implemented/monitored/tracked CR and Ticket program operations with the goal of maximizing the revenue received from Social Security.

Developed a training program for special needs clients to include job skills, worker support, and life coaching

Create resumes and practice interview skills to include video and mock interviews that, assist clients in securing employment

US CENSUS BUREAU, Jeffersonville, Indiana, 2008 – 2011

Human Resources Specialist / Employee Development Manager

Directed the Employee Development division during the build-up of employees prior to the taking of the 2010 census. Oversaw leadership development training program, matched management trainees with appropriate mentors, and provided employees with direction and guidance related to the Bureau’s new internal guidelines. Maintained expert-level knowledge of training methodologies, developed recommendations concerning proposed policies with the potential to affect the Bureau’s human resources department, and represented the Bureau at conferences, and other official gatherings.

Developed a management training program for 300 managers and supervisors, creating and implementing training methods proven to improve productivity and increase employee satisfaction.

Designed and delivered orientation programs for 3500 new employees, successfully acclimating workers to Census Bureau policies and procedures, significantly reducing turnover.

Managed the training records for 5000 employees, ensuring all staff members were following agency compliance training regulations and professional development programs.

Department of Veterans Affairs, Louisville, Kentucky, 2004 – 2008

Human Resources Assistant

Administered requests for Veteran Disability benefits, working directly with clients to answer benefit-related inquiries and process completed forms. Developed and implemented training programs designed to prepare support personnel to provide on-site information about promotions, evaluations, and military procedures. Evaluated case files and composed decision papers on individual claims.

Oversaw Freedom of Information requests for more than 300,000 veterans and their dependents throughout the Kentucky and Southern Indiana Region, monitoring and analyzing all paperwork in order to ensure all necessary information was correctly provided.

Acted as the main liaison between the public and the department for claims assistance including questions regarding regulations, policies, practices, and anticipated changes to the benefits system.

Military Veteran, US Army. 1984 – 2000

Senior NCO

After a successful military career as a Personnel Manager/Military Policemen upon retiring I returned to school to retool and enhance my marketable knowledge, skills, and abilities.

EDUCATION

Certified Healthcare Reform Specialist – 2015

Kentucky State Teacher Certified - 2020

SHRM Certified - 2020

Master of Human Resources Management

Webster University - Louisville, Kentucky

Bachelor of Arts in Organizational Communications

McKendree University - Louisville, Kentucky

PROFESSIONAL MEMBERSHIPS

Society of Human Resources Management (2020)

Disabled Veterans Administrative Association

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